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供应商评价的指标体系EvaluationelementsTargetrequirements=100%1.Company1.1CompanyprofileEconomicaspectsThecompanyissoundProductrange/processrangeTherangeofproductsandprocessescoversthelargestpossibleproportionofthecustomer’stotalrequirementssothatasmanyproductsaspossiblecanbeobtainedfromasmallnumberofsupplierLocationThesupplier’slocationprovideoptimumtransportlogistics,communicationsandsafetyMarketpositionThesupplieriswellestablishedinthemarket(marketshare)andhasagoodreputationInnovationrate/innovationpotentialThesupplierhasthenecessarypotential(resource)tofulfilltherequirementsintermsofinnovations1.2ManagementStabilityThemanagementshowspermanenceor,intheeventofchanges,thenecessaryopportunitysothatthecustomercandependonthesupplierslong-termpredictabilityCompetenceThroughitsconduct,themanagementshowsthatitiscompetenttofulfillthecustomer’srequirementsCustomerorientationThroughcontinuouscontactwiththecustomer,themanagementdemonstratesitscustomer-orientedthinking.Themeasuresagreedduringvisitstoandinmeetingswiththecustomerareimplementedquicklyandeffectively1.3QMsystemCertificationThesupplierhasaQMsystemcertifiedinaccordancewithISO9000ofacomparablestandardAuditresultsTheresultsofinternalqualityauditsandtheresultsofothercustomersrevealnoseriousdiscrepancies1.4Cooperationandservice(overallassessment)PartnershipThesupplierhasaQualityPolicyaimedatpartnershipwithhiscustomersPartnershipispractisedinallrespectsattheinterfacesbetweencustomerandsupplierFlexibilityThesupplier’sorganizationisgearedtoflexibilityintermsofcooperationwiththecustomersothatthecustomer’swishesarerespondedto,examinedinanappropriatemannerandimplementedaccordingly.Thisisalsodemonstratedinthecourseofday-to-daycooperationwiththecustomerReliabilityThesuppliershowsthroughhisconductthatheisareliablepartnerQualityassuranceagreementThesupplierispreparedinprincipletomakequalityassuranceagreementswiththecustomerAccessibilityAttheinterfaces,thesupplieroffersthenecessarytechnical,organizationalandhumanresourcesinordertopermitoptimumcommunication2Technologies2.1ProductstrategyOrientationtowardsstandardsAsfarasitispossibleandnecessary,thesupplierisorientedtowardsexistingstandardsOrientationtowardscustomer’sneedsTheproductstrategyisgearedtotheneedsofthecustomerwiththefacilityforrepondingswiftlytochangingneedsSystems/modulesThesupplierispreparedandhasthecaopabilitiesrequiredalsotosupplymodules/systemsinadditiontoproducts2.2ProductionDeploymentoftechnologyThetechnologydeployedcorrespondstothestateoftheartThesupplierisfullyTechnologicalcompetencecompetentintheuseofthetechnologiesdeployed2.3DevelopmentDevelopmenttimeThedevelopmenttime(timetomarket)istheshortestbycomparisonwiththesupplier’scompetitorsSamples/prototypesSamples/prototypesarealwayssuppliedbytheagreeddate.Thefirstsamples/prototypescomplywiththespecifiedrequirementsQualification(procedures)Thesupplierisabletocarryoutallnecessarytestssothatthereisnoneedforacompletequalificationtestingwithinthecustomer’scompanyMarketmaturityTheprincipalfeaturesofthefirstsamples/prototypes(processcapabilityetc.)alreadyshowthattheseries-manufacturedproductswillfullycomplywiththecustomer’srequirements2.4CooperationTechnicalsupportThesuppliercanprovidesupportforthecustomer’sdevelopmentstaffinallaspectsofdevelopmentandtherebyplayakeyroleasavaluablepartnerofthecustomerInformationpolicyTheflowofinformationfromthesupplieriscomprehensiveandallowsthecustomer’sdevelopmentstafftotakeintoaccountallaspectsofthenewproductasseenfromthesupplier’sviewpointInterfacesThesupplierofferssufficientdirectcontactstoensurethattheinformationflowisnotdistortedand/orobstructedbyunnecessarydetoursDocumentationThejdocumentationonsamples/prototypesiscomprehensiveanddoesnotfiverisetosubsequentqueries3Processed3.1ProcessdocumentationProceduresAllkeyprocessed(opearionalandproductionprocessed)aredocumentedinasuitableform(procedure)TestpointsAllprocessesfeaturesuitabletestpointssothatitcanbeverifiedthatthesupplierhasacompletecommandoftheprocesses3.2ProcesscontrolProcessconformanceTheprocessconformanceofthekeyprocessesisprovenandsatisfiestherequirementsProcesschanges(frequency)Thefrequencyofthechangesisinaccordancewiththeneedtoincreasequality,toreducecostsandtoassuresuppliestothecustomer3.3EnvironmentalcompatibilityConsumptionofresourcesThesuppliermonitors,documentsandprovidesinformationontheconsumptionofresources.Bycomparisonwiththesupplier’scompetitors,theconsumptionofresourcesinoptimalUseofhazardoussubstancesTheuseofhazardoussubstancesinthemanufacturingprocessindocumentedandeffortsaremadetokeeptheuseofhazardoussubstancestoanabsoluteminimumEnvironmentalpollutionEnvironmentalpollutionarisingfromthemanufactureapplicationandwastedisposaloftheproductsisdocumentedandcontinuouslyreducedRiskpotentialTheriskpotentialarisingfromtheproductisalreadytakenintoacccountatthedevelopmentstageandtherisksareminimized.Wherenecessary,suitablelabelingisusedtodrawtheattentionoftheconsumertotheremainingrisk3.4CooperationNotificationofchangeImportantproductandprocesschangesareonlyimplementedafterp