德国大众供应商能力评价标准

VOLKSWAGENAGQualityCapabilitySuppliersAssessmentGuidelinesQM-systemrequirementsPotentialanalysisProcessaudit,productauditVerificationaudits(D/TLD-parts)4thcompletelyrevisededitionVolkswagenAG,April20001stEdition-19912ndEdition-January19943rdCompletelyRevisedEdition-January19974thCompletelyRevisedEdition-April2000EnglishtranslationfromtheGermanoriginaledition.Iftherearedifferentinterpretations,theoriginalGermaneditionistobeused.ThisbrochurewillalsobeavailableinSpanish,PortugueseCzechoslovakianandChinese.Allrightsespeciallytherightofduplicationanddistributionaswellastranslationarereserved.Issuedby:VolkswagenAGGroupQualityAuditSuppliersP.O.Box1467/0D-38436WolfsburgPhone:05361-973185,Fax:[phone]ForewordThe4threvisededitionofthisbrochureconsidersthenewqualitystrategythatwasagreeduponbetweenthemanufacturersandthesuppliersintheVDAandaccordingtowhichsuppliersintheautomotiveindustrymustproveaqualitymanagementsystemaccordingtoVDA6.1orISO/TS16949.WithregardtotheQMsystemrequirements,werefertoVDADocument6Part1ortheISO/TS16949asaharmonisedqualitymanagementstandard.TheseQMsystemreferenceworksarenolongerpartofthisbrochure.Accordingtothisstrategy,processandproductauditsarenowtheprioritiesofthecarmanufacturersandthesuppliers,theyarethusalsothepriorityofthisbrochure.Therequirementsinthisregardwereformulatedmoreaccuratelyandadditionswheremadeinsomecases.Thepotentialanalysisasaprovisionalcheckbeforeadecisionismadewhetheranordershouldbeplacedwithunknownsuppliershasbeennewlyintegrated.Thebrochure“FormelQ-Capability”isasupplementto“FormelQKonkret”withprocessdescriptionsfortheassessmentofthequalitycapabilityofsuppliersofVolkswagen.Itisbindingforthesuppliersofproductionmaterialsforallthebrandsofthegroupaswellasfortheassociatedcompaniesworldwide.ThecontentofthisbookletrefersfurthertotheapplicableVDAguidelinesandbooklets.SpecialrequirementsofVolkswagenintermsoftheprocessesandproductsaswellastherequirementsthatresultedfromcontinuousimprovementprograms(CIP)andtheco-operationwithsupplierswithregardtonewprojects,aredescribedhere.Thedocumentspecifiestherequirementsintermsofqualitycapabilitytothesupplierstomakeitpossibleforthem,alsobymeansofself-audits,toadjustthequalitymanagement,theprocessesandtheproductstointernationalstandardsandtothespecialrequirementsoftheVolkswagengroupatanearlystageandtosustainthemeffectively.FortheVolkswagengroup,thebrochureisaregulatoryframeworkwithcompulsoryrequirementsforsuppliersandformsthebasisforauditingthemanufacturingplantsofthesuppliers.F.J.GarciaSanzH.KreinerBoardmemberforpurchasingHeadofCorporateQualityAssuranceBrandVolkswagenVOLKSWAGENAGWolfsburg,April20002*ThisbrochuredescribesthiscomponentQualityManagementAgreementPurchasedPartsElements:FormelQFormelQ-KonkretQualityManagementAgreementbetweenVolkswagen-GroupandtheirsuppliersFormel-QCapability*QualityCapabilitySuppliersAssessmentGuidelineFormel-QNewPartsQualificationProgramforNewParts“QPN“Formel-QProductionReadiness2-DayProductionPreparationandExecutionSuperioragreementascomponentofthecontractResultAnnualQAwardAssessmentsystemsandsupportingprocessesABCThebestchosenfromtheseSupplierEvaluationforcontinuousimprovementQuality,Service,PriceandInnovation3Thisbrochuredescribesthecomponent:Contents1Introduction1.1Purpose1.2RequirementsforQualityCapabilityAssessments1.3Responsibilities1.4SystemStructure1.5RatingResultsandFollow-upActivities2QualitysystemauditaccordingtoVDA2.1General2.2RecognitionofQMSystemAuditResults/Certificates3Potentialanalysis3.1General3.2Auditingandevaluationprocess3.3Totalevaluation4Processaudit4.1General4.2ProcessauditintheproductioncreationprocessPartA4.2.1CADrequirements4.3Processauditofseriesproduction4.4IndividualAssessmentoftheQuestionsandProcessElements4.5Overallevaluation4.5.1OverallevaluationoftheproductcreationprocessPartA4.5.2TotalevaluationofseriesproductionPartBEvaluationcriteria°QMsystemrequirements°Potentialanalysis°Processaudit°VerificationauditsforD/TLD-parts45Productaudit5.1General5.2Executionandactions5.3Faultclassificationdecisions,actions6Overallevaluationofthequalitycapability,rating7QualityverificationauditforD/TLD-parts7.1General7.2Auditprocedure7.3Definitionofproductgroups/partselection7.4Evaluationofindividualquestions/auditresults7.5Auditreport/improvementprogram7.6Identificationcodesfortechnicaldocuments8Auditdocuments/verification9Listofrequirementsforthepotentialanalysis10ListofrequirementsfortheprocessauditPartAProductcreationprocessPartBSeriesproduction11Listofrequirementsforverificationaudits(D/TLD-Parts)Appendices•Productgroupmanual•Supplierselfcertification•Qualitycapabilityforms/resultsoverview•Productauditevaluationsheets/resultsoverview•Systemandprocessauditoverviewofevaluatedquestions•Processauditevaluationexamples•Potentialanalysisforms/resultsoverview•D/TLD-partsform/checklist1.Introduction51.1PurposeTheevaluationsystemforthequalitycapabilityofVolkswagengroupsuppliersisbasedonaqualitystandardfortheautomotiveindustrythatwasdevelopedbytheVDA/DGQexpertgroup.Accordingtothisqualitystandard,theQMsystemac