基于协同质量链的供应商质量管理研究

华中科技大学硕士学位论文基于协同质量链的供应商质量管理研究姓名：黄明群申请学位级别：硕士专业：工商管理指导教师：张子刚20060419IVFIIAbstractWiththeglobalizationoftheinternationaleconomyandindividualizationofthecustomer'sdemand,supplychainbecomethefocusinthefieldofenterprisemanagement.Inordertomakethecompetitionadvantageintheglobalizationcompetition,enterprisesregardsupplychainmanagementastheircorestrategyquicklyoneafteranotherandexpecttoimprovetheagilityofenterprises,improvecustomer'sservicelevelthroughit.Alreadythereareresearchresultsofalotofqualitymanagementbothathomeandabroadatpresent,theyareconcentratedonqualitycontrolandqualityassuranceinsideenterprises,andwhilethestudyonsupplyqualitymanagementsystemisstilllittle.So,itisveryessentialtostudythequalitycontrolundertheenvironmentofthesupplychain,wemustdevelopanewqualitysystemthatfacetoexternalenterpriseandmeettheneedofsupplychain.Itisalotinthematterofsupplyqualitymanagement,sothearticleisfocusedonthesupplierqualitymanagement.Inchapterone,introductionpart,theauthoranalysisthecurrentsituationofsupplychainmanagementandqualitymanagementbothathomeandabroadatpresent,pointoutthepurposetoselectthistopic,providegoal,content,methodofthisresearch.Thechapter2recommendedtheconceptionsofsupplychainandsupplychainqualitymanagement,relationshipbetweenthem.Afteranalyzedtheopportunityandchallengeofqualitymanagementinthesupplychain,theauthorproposedthesynergicqualitychainbasedonsupplychain.Meanwhile,heanalyzedthecharacter,structuremodelofqualitychain,qualitychainmanagementandthesynergicqualitychaincontrolmodelcarefully,andintroducedtheprocessqualitymanagementmodelbasedonTotalQualityManagement.Thechapter4mainlydiscussedtheimportantfunctionofthesupplyqualitymanagementinthesynergicmanagement.Thechapter4isanexampleofVFcompany.Thepaperanalyzethesupplymanagementofthecompany.Thengivessomeadvisesaboutthesupplyqualitymanagementinthepointofthequalitychainmanagement.KeywordsSupplychainQualitymanagementQualitychainModeofqualitymanagementSupplierqualitymanagement111.1,VF1.221Nash32StarbirdReyniersStarbird1.31VF2VF422.12.22.2.11(PhilipCrosby)(fitnesstostandard)(Dr.J.M.Juran)5(fitnessforuse)(Taguchi)(Deming)IS0900020002(Dr.J.M.Juran)(Deming)(Feigenbaum)(TotalQualityManagement,TQM)IS090002000(2-1)2-1631203020220405020(W.A.Shewhart)(H.RDouch)(H.G..Roming)(StatisticProcessControlSPC)73TQM(Feigenbaum)1950(TotalQualityControlTQC)196160TQC(CompanyWideQualityControlCWQC)CWQC2080TQCTQM(EconomicQualityControlEQC)(ComputerIntegratedQualitySystemCIQS)(QualityFunctionDeploymentQFD)2.2.22-282-21232.32.3.119()212()()3410562.3.22-32-3112-42-4122.3.31()()1322.3.4142-52-5112-62-6122152-72-72332-82-8316442-92-94552-10172-105662-112-11618772-122-1278812345678881933.13.1.12-42012342153.1.22545673.23.2.1223.2.23.2.3233.2.410010003.2.52444.1VF4.1.1VFVF106424VFPWAIWI3001996IS090021998ISO900150%VF2003VFA18.546.7%I18.344%21126421051001300VFWTOVF200384.1.219941999RobertBosch10200111251997120200367200340200311151VF978987.81004.2VF4.2.1VF1VF(4-1VF)800VF(4-2VF03)374004-1(92%)VF4-1VF4-2VF2003()14,7736,7324,1148,7897488601,38437,400264-2VF20032VF()()80%VF27VFVF()VF01,02,03(4-3VF0103)(98.7%)4-3VF01-03198353524182.20%14.50%1.20%2.10%100%4.2.2VF1234(4-4VF)28VFVFVF4-403VF251560%832%88.00%38001847.40%2052.60%12001083.33%216.67%82002125.60%6174.40%4.3VF4.3.1VF010347824150.4%50%(4-5VF01-03)VF50%25%VF90%294-5VF01-0320011819351.40%20021708751.20%20031276148%47824150.40%VF0352.19%(4-6VF98-02)4-6VF99-039900010203()390.95469.17504.49603.82716.62()155.2199.39225300.737439.70%42.50%44.60%49.80%52.19%VF99-03VF991552003374009940%0350%VFVF4.3.2VFVFVF1VFVF30VF1VF23VFVF()()21VF0380%15%VFVF312VFVFVF3VF4VFVFVF1VFVFVF2VF200395%AB96%B93%A4.4VFVF324.4.1(2-5)VFVFVF4.4.2VFVF1VF92%VF4-5(96.7%)VFVF2VF200VF334-34-4344.4.3VF1()VF---VF------VF16035VFVF21VF2VF3()VF3631()241VF237385.3940[1],..:,2003:16-23,28-65[2],,..:,2000:38-52,69-74,141-152,346-352[3],.Internet.,2003,1(261):111-115[4],,.ISO9000.,2002,12:63-64[5],,..(),2003,16(1):79-83[6],..,2001(2):56-59[7]..:,2001:13-77,162-172[8]..,2002(10):20-21[9],,..,2002,5(5):39-42[10],..-CIMS,2001,7(9):32-35[11],,..,2002,20(6):13-18[12]..:,2002:328-354[13],,.ISO9000:2000.:,2002:26-41[14],...:,2002:109-132[15]..,2003(66):36-38[16],..,2002(6):84-87[17],.-.:,2002:1432-1436[18],..,2002,5(5):35-38[19],,..,2000,11(3):352-35541[20],,..,2000,11(4):458-461[21],..,2001,7(1):60-64[22].JointOptimalOutputofMembersinGlobalManufacturingVirtualNetworkSystem..ManagementSchool,TianjinUniversity,Tianjin,2002[23],.-21.,2001,12:45-47[24],..(),2003,24(3):305-307[25].CPFR.,2001(3)[26]..,2000(5)[27].,2001(6)[28]..,1999(5)[29],..:,2000[30]..,2001(6)[31]..,2001(2)[32],,..,2002(9)[33]PietroRomano,AndreaVinelli,Qualitymanagementinasupplychainperspective.InternationalJournalofOperations&ProductionManagement,2001,21(4):446-460[34]PaulLevy,JohnBessant,BobSang,RichardLamming,Developingintegrationthroughtotalqualitysupplychainmanagement,IntegratedManufacturingSystems,1995,6(3):412-425[35]Chu-HuaKuei,ChristianNMadu,ChinhoLin,Therelationshipbetweensupplychainqualitymanagementpracticesandorganizationalpe