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WHAT’STHEEQ???EQintheeyesofmanypeopleisinloveIQ,infactnot.ThedefinitionofEmotionalQuotient（EQ）Def1Intelligenceisthe“ability”toadapteffectivelytotheenvironmentDef2Beingintelligententailsmuchmorethanhavingstrongcognitiveabilities—thekindofabilitiesbyanintelligencetest.EQmeansemotionalintelligence.Theexpression“emotionalintelligence”isusedtoindicateakindofintelligencethatinvolvestheabilitytoperceive,assessandpositivelyinfluenceone'sownandotherpeople'semotions.thehotticketforbusinesssuccess(成功的通行证）1:EQ,comparedwithIQ,businessmenmoreadaptableandmoreabletosucceed.2:WithoutEQ,academictrainingaloneisworthlessandless.3:UnderthechangingpressureofthemarketResearch1EgonZehnderInternationalanalyzed515seniorexecutives.ThosestronginEQweremorelikelytosucceedthanthosewhowerestrongestinrelevantexperienceorIQ.EQisastrongerpredictorofsuccessthanexperienceorhighIQ.Studyincludedexec’sfromLatinAmerica,Germany,Japanwithsameresultsacrosscultures.Research2CenterforCreativeLeadershipfoundthattheprimarycausesofderailmentinexecutivesinvolveddeficitsinemotionalcompetence.Primarily:--difficultyhandlingchange--inabilitytoworkinateam--poorinterpersonalrelations.Research3AtL’Oreal,salesagentsselectedonEQcompetenciessignificantlyoutsoldthoseselectedusingthecompany’soldselectionprocedure,increasingrevenuebyover$2million.SalesagentsselectedonthebasisofEQcompetencyalsohada63%decreaseinturnoverduringthefirstyear.Fouradaptiveskillstobetrained（4种能力）Raiseconsciousness(提高意识）Useimagery(利用想象）Considerandreconsidereventstochoosethemostcreativeresponsetothem(反复考虑事件，做出最富创意的反应）Integratingtheperspectivesofothers（综合考虑他人看法）智商最高的人•Text1Itisaboutnoticing(注意)whatyouarefeeling(感觉)andthinkingandescaping(摆脱)theconditionedconfines(限制)ofyourpast.智商最高的人•Text2Withyoureyesclosedandbodiesswaying(摆动),doingthethingsinyourmindfirst,whichimprovesyourperformance(表现).智商最高的人•Text3Itisnoteventsthatmatterbutouropinionofthem,everytimesomethingimportanthappens,assignasmanyinterpretation(方面)toitaspossible,thengowiththeinterpretationmostsupportive(有利)ofyourdreams.智商最高的人•Text4Learningtoincorporate(吸纳)theusefulperspective(观点)ofothersisnothinglessthanaformofenlarging(扩大)yoursenses.INTHEENDAslongaswekeepatsucheffort（保持努力）,wecanmakeit(成功）,fortheyarebasedonourknowledgeaboutthemechanisms（机构）ofthemind.Ineffect,withoutEQ,IQaloneisworthlittle.