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一．投诉信1、说明投诉的原因并表示遗憾；2、实事求是地阐述问题发生的经过，不要夸大其词；3、指出问题引起的后果；4、提出批评及处理的意见或敦促对方采取措施或者提出所希望的赔偿以及补救方式。模板一Dear_____________,①Iam_____________(写信人身份)。②Iventuretowriteyoualetterabout_____________(抱怨内容)。③Thefocusofthecomplaintis_____________(抱怨内容的核心)。④Foronething,_____________(抱怨内容的一个方面)。⑤Foranother,_____________(抱怨内容的另一方面)。⑥Honestlyspeaking,_____________(客观的评论)。⑦But_____________(抱怨产生的原因)。⑧Allinall,Thereisstillmuchroomforimprovement.⑨BeforeItakeanyfurtheraction,Idohope_____________(表达本人的愿望)。⑩Thankyouforyourtimeandkindconsideration.YourssincerelyLiHua模板二Dear_______,①Iam_______(自我介绍).②IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout_____________(投诉内容).③Thereasonformydissatisfactionis________(总体介绍).④Inthefirstplace,_________________(抱怨的第一个方面).⑤Inaddition,______________________(抱怨的第二个方面).⑥Underthesecircumstances,thedevastatingeffectcouldbemultipliedifthisproblemcannotbehandledimmediately.(如该问题不能立即解决，它将产生更坏影响).⑦Iwouldappreciateitverymuchifyoucould__________(提出建议和请求),⑧preferably__________(进一步的要求),⑨andIwouldliketohavethismattersettledby__________(设定解决事情最后期限).⑩ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.YourssincerelyLiHua二．建议信模板一Dear___________,①Youhaveaskedmeformyadvicewithregardto_______(问题),②andIwilltrytomakesomeconductivesuggestionshere.③Inmyhumbleopinion,youwouldbewisetotakethefollowingactions(建议的内容):④First,________.(Asisknown,________.)⑤Second,(tomakeeconomicprofits,)________.⑥Third,________.(Asmanyofthem________.)⑦Ihopeyouwillfindtheseproposalsuseful,⑧andIwouldbereadytodiscussthismatterwithyoutofurtherdetails.⑨(Or：Yourkindconsiderationofmysuggestionswillbehighlyappreciated)．⑩GoodLuckwithyour_______(祝愿).YourssincerelyLiHua模板二Dear_____________,①Iamdelightedtolearnthat_____________(写信的原因)。②Inmyopinion,_____________(表述建议内容)。③Ontheonehand,______________(提出建议的理由一)。④Ontheotherhand,_____________(建议的理由二)。⑤Asto_____________(具体到某一方面的建议)，Isuggest_____________(建议内容)。⑥If_________________________(供被建议人选择的条件)，⑦Itisunnecessaryforyouto_________________(建议内容的另一方面)。⑧Inaddition,_________________(其他的建议)，⑨Iamsure____________(对建议内容所作的承诺)。⑩Pleaseinformme__________(期望被建议人作出的回应)。YourssincerelyLiMing三．求职信1、应聘什么岗位；2、个人情况（学历、经验）；3、期望得到答复；4、感谢。模板一DearSirorMadam,①Iwritethislettertoapplyforthepositionthatyouhaveadvertisedin____________(报纸名称)of______________(广告发布时间)．②Iam________from________.③NotonlydoIhavethequalificationsforthisjob,butIalsohavetherightpersonalityfora__________(工作名称).④Asa/an________，Ihavebeen________.⑤Besides,Iwon________in________.⑥Iwouldappreciateitverymuchifyoucouldgivemeanearlyreply./Shouldyougrantmeapersonalinterview,Iwouldbemostgrateful.⑦Ifyouneedtoknowmoreaboutme,pleasefeelfreetocontactmeatanytimeat_______________(电话号码/邮件地址)⑧Thankyouforconsideringmyapplication,andIamlookingforwardtomeetingyou.Yourssincerely,LiMing模板二Dear_____________,①Iamapplyingforthepositionof_____________(想申请的职务)advertisedin____________(刊登招聘广告的报纸名称).②IfeelIamcompetenttomeetalltherequirements/qualificationsyouhavelisted.③Mycompleteresumeisattached./Iamenclosingmyresumeforyourkindconsiderationandreference.④Iwillgraduateon_____________(毕业时间)from_____________(毕业院校),majoringin_____________(专业).⑤Inadditiontotherequiredcoursesofmymajor,Ihave_____________(除专业外，选修的课程).⑥Ialsohavesomeexperiencein_______________(曾有过的社会工作经验).⑦Youwillfindmetobetheappropriatepersonfortheposition(请对方对自己有信心).⑧Ishallbemuchobligedifyouwilloffermeapreciousopportunitytoaninterview./Iwillgreatlyappreciatearesponsefromyouatyourearliestconvenience.⑨Icanbereachedbytelephone/e-mailatyourconvenience.⑩Bestregardsforyourhealthandsuccess.YourssincerelyLiHua四．邀请函邀请信是邀请收信人参加某项活动的书信，包含三个方面：1.邀请对方参加活动的内容、时间和地点；2.与该活动有关的注意事项；3.期待对方接受邀请，并可表示感谢。模板一Dear________，①Howiseverythingwithyou?②Iamwritingtotellyouthattherewillbea________(内容)at/in________(地点)on________(时间)．③Wewouldbehonoredtohaveyoutherewithus.④Theoccasionwillstartat____________(具体时间).⑤Thiswillbefollowedbya___⑥Ataround_____(时间)，________(另一个安排)．⑦Ringmeupandtellmewhetheryouwillcomeornot,willyou?⑧Ireallyhopeyoucanmakeit.⑨Myphonenumberis________.⑩Lookingforwardto_______Yourssincerely,LiHua模板二Dear________,①I‘mwritingtoinviteyouto_____________(开门见山提出事件/活动)tobeheld/hostedby_____________(举办机构)on_____________（活动时间）at/in____________（活动地点）.②Itwouldbepleasant/honoredtohaveyouhere.③Duringtheparty/conference,wewillhavelotsofactivitiesyouwillbeinterestedin.④First,____________(要举行的活动内容一).⑤Second,__________(要举行的活动内容二).⑥Iknow/believethatyouwillbeveryinterestedin_____________.⑦First/Foronething,_____________(受邀请人参加的理由一).⑧Second/Foranother,_____________(受邀请人参加的理由二).⑨Theconference/partywouldnotbecompletewithoutyou!⑩Theparty/conferencewillbeginat________（时间）andwedohopeyoucancome.YourssincerelyLiHua五．感谢信1.表达感激之情，简单陈述写这封感谢信的原因；2.详细说明要感谢的事由，措词更加具体真诚。再次表示真诚的感谢；3.向对方表达自己真诚的祝福，再次道谢。有时可向对方发出邀请。模板一Dear________，①Iamwritingtoextendmysinceregratitudefor________(感谢的原因)．②Ifithadnotbeenfor/Haditnotbeenfor/Withoutyourassistancein________(对方给你的具体帮助)，Iwould(not)havebeen________(没有对方帮助的后果)．③Everyoneagreesthatitwasyouwho________(给出细节)．④Again,Iwouldliketoexpressmy