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Howtoadapttovariousworkstyle•Thinksaboutthisquestionsbeforeyoureadthetext.•1.Asasecretaryhowshouldyouadapttoyouremployer’sworkstyle?•2.Whatobstacleswillyouencounterwhileworkingwithyourcoworkers?•3.Howcanyoucreateabetterworkingenvironmentforyourselfandyourcolleagues?•Howtoadapttovariousworkstyles•1.Rememberthatourmanagersarehumanbeingsnotperfectbeings.•2.Rememberthatourmanagersmaynotbeasconfidentastheyappear.•3.Rememberthatcommunicationisthekeytoasuccessfulworkingrelationship.•4.Rememberthatweneedtohaveboundariesinourjob.•5.Remembertonevertrytochangeourdisorganizedmanagersintocompletelyorganizedones.•6.Rememberthatourquestionsmayhelpusunderstandourtaskbetter.•7.Rememberthatourfrequentcontactsmayhelpusdothetaskbetter.TopicThree:Makinganappointment•Arrangingappointmentisessentialtothesecretarialwork.Forbusinessmatters,thebossmightbeawayfromtheoffice(visitingotherpeople,attendingameeting,travelingoutside,etc.)quiteoftenwhenalotofpersonscometoseehimorcallhimonthephoneforbusiness.Inthesecircumstances,thesecretaryshouldarrangeappointmentsforthebossforthesevisits,meetings,interviewsanddiscussions,etc.•Arrangementofappointmentsisaratherchallengingtasktothesecretary,henceitissometimescalledan“art”.Sheorheshouldtakeallthefactorsandelementsconcernedwiththeappointmentintoconsiderationwhensheismakingit.•Partone:NOTICES•1.秘书应备有一本预约记录本，一旦可能有约会，她最好记在自己的预约记录本里。•2.预约后必须经过上司确认，若上司认为不妥，应立即通知对方更改或取消。•3.如果有人要求约会，并且时间，日期和地点都确定了，秘书必须把提出约会的人的姓名，地址以及电话号码记录下来以便她随时与对方联系，更改时间，日期和地点。•4.一旦约定好了，就要按时赴约，不能迟到，也不能早到，如果早在一个月前就确定了约会时间，最好在一周前加以确认；如果一周前约定了时间，那么就应提前一两天确认。•5.有时在约定好时间后，又由于某些特殊原因无法如期赴约的，应即时让对方知道，或取消原定约会，或另定时间。一般可以打电话通知对方，首先要向对方道歉。例如：“I’mverysorrythatIhavetocanceltomorrow’sappointment.”接着应说明取消约会的原因。•6.安排老板同一天里赴外约会，应在相邻的约会之间给老板留有充足的路上来去时间。除此之外，会议结束的时间通常要晚于人们估计的时间，所以要特别谨慎。•7.最后一点，秘书应该知道老板在一天的某些特定的时间里不宜安排约会。PartTwo:wordsandphrases•Attend•Expect•Outoforder•Supervisor•Fullday•Instead•Considerable•Besupposedtodosth•出席•等待，期望•状况不佳，发生故障•主管•满的，十足的•代替，顶替•相当大的，很大的•本应该做某事•Indicate•Trust•Hesitate•Comeup•Runinto•Appointmentletter•Incidentally•Delegation•Agenda•sufficient•指示，表明•相信•犹豫的，踌躇的•发生；被提出•遇到，碰到•约见函•顺便提一下•代表团•议程表•足够的，充分的•Pressingmatter•Cancel•Postpone•Punctual•Intime•Ontime•Make/fixanappointment•Keeptheappointment•紧急情况•取消•推迟•准时•及时•准时•约见•赴约Abouthowtoarrangeanappointment,let’sseethetipsinPage29inyourtextbook.•PartThree:UsefulExpressions•1.……wouldliketofixanappointmentwithyou.(make/setup/arrangeanappointment)•2.Howabout…?(10o’clock)•Allright.That’sfinewithme./That’sOK.•3.Thenlet’smakeitat….•4.That’sfixedthen.(那就这样说定了).decide.•5.Somethingurgentcameup.•PartFour:SentencesforTranslation•1.那么明天下午两点我们等您。•Sowe’llbeexpectingyouattwoo’clocktomorrowafternoon.•2.我们想明天找个时间约您见面。•We’dliketomakeanappointmentwithyousometimetomorrow.•3.那么，好吧。我再给您打电话。•Well,then,I’llcallyouagain.•4.他无法赴约。•Hewon’tbeabletomakeit.•5.上午十点钟方便吗？•Will10a.m.beconvenient?•6.我查一下日程表，看看能否给您安排一次见面。•I’llcheckthediaryandseeifIcanarrangeanappointmentforyou.•7.这对我来说，非常合适。•Thatsuitsmeperfectly.•8.您想让我确定一下您的预约吗？•Wouldyoulikemetoconfirmtheappointment?•9.那我可不可以在下午见您？•CouldIpossiblymakeitintheafternoon?•10.我们将恭候您的光临。•We’llbeexpectingyouthen.•11.恐怕今天下午我没空。•I’mafraidIwon’tbeavailablethisafternoon.•12.是关于您和我们经理的约会。•It’saboutyourappointmentwithourmanager.•13.他现在很忙，恐怕今天没时间见您。•Heisquitebusynow,I’mafraidhewon’tbeabletoseeyoutoday.•14.星期四我恐怕无法赴约了。•I’mafraidIwon’tbeabletokeepmyappointmentwithyouonThursday.•15.因此我打电话想和您商量能不能把我们的见面时间改为下个星期五。•SoI’mcallingtoseeifwecouldchangethetimeforourmeetingtonextFriday.•16.星期六上午八点半我开车来接你。•I’llcametopickyouupat8:30onSaturdaymorning.•17.我能在今天下午早些时候预约吗？•MayImakeanappointmentsometimeearlythisafternoon?•18.除了星期一之外，哪天都行。•AnytimeexceptMondaywouldbeallright.•19.对不起，我今晚很忙。•I’msorry.I’mfullyengagedthisevening.•20.明天任何其他时间行吗？•CouldImakeitanyothertimetomorrow?•21.突然有紧急的事发生。•Somethingurgentcameup.•22.那天任何时间对我来说都行。•Anytimewouldbefinewithmeonthatday.•23.马先生有一个董事会，结束时间比他预料的要晚一些。•Mr.Mahadaboardmeetingwhichmaynotfinishuntillaterthanheexpected.•24.你能帮我取消这个约会，把它安排在下个星期吗？•Wouldyoupleasecancelitforme,andchangeittosometimenextweek?•25.他星期五的日程排得购满的。•HisscheduleisprettyfullonFriday.•26.但是约会时间不是很早就定了吗？•Butdidn’twemakethatappointmentalongtimeago?•27.哪个时间找史密斯先生方便些呢？•WhenwouldbeaconvenienttimeforMr.Smith?•28.哪个特别的时间点比较适合你？•Wouldanyparticulartimesuityou?•29.我很抱歉，发生了非常紧急的事情，需要罗宾逊先生处理。•I’msorrytosayaratherpressingmatterhascomeupwhichdemandsMr.Robinson'sattention.•30.那安排在星期四同一时间行吗？•HowaboutthisThursday,stillatthesametime?•31.也许你可以和我的副总讨论这件事情。•Maybeyoucouldtalkthematteroverwiththeassistantmanager.•Dialoguesforreference:•Dialogue1:•A:MarketingDepartment.CanIhelpyou?•B:Goodafternoon.MynameisBobSmithandIworkforStandardCarsLtd.I’dliketomakeanappointmentwiththemanagersometimenextweek.•A:Holdon,please.I’llhavetocheck.•B:Allright.•A:Well,themanagerdoesn’tseemtobebusyonWednesdayafternoonandFridaymorning.•B:CouldImakeanappointmentforWednesdayafternoon,please?•A:Would2:30beconvenientforyou.•B:Yes,that’llbefine.•A:I’llmakeanoteofthat.Wouldyoulikemetoconfirmtheappointment?•B:Yes,please.Youcancontactmeat7347219.•A:Fine,I’lld