构建能力模型——快速成长企业人力资源管理基石

CoreMeasures(China)ConsultingLtdRoom809,HuaiHaiChinaTower,No.885,RenminRd,Shanghai,PRC,PostalCode:200010,Tel:[phone];Mobile:[phone]Fax:[phone],Email:[e-mail]:‘measuring&managingperformance’DevelopingaCompetencyFramework建立一个技能架构OHS2CoreMeasures‘measuring&managingperformance’Agenda　议程安排•Workshopobjectives／研讨会目的•Competencies–Abigpicture技能，一幅巨大图片•ManagingCompetencyDevelopment管理技能开发•CreatingBehaviouralcompetencies创建行为技能•DevelopingFunctionalcompetencies　创建职能技能•UsingcompetenciesinHR　将技能应用于人力资源管理之中OHS3CoreMeasures‘measuring&managingperformance’Competencies　技能‘TheBigPicture’　“一副巨大的图片”•Definingcompetencies　为技能下定义•Manynames,differentmeanings　许多名字、不同含义•Samplecompetencymodel　技能模型范本CoreMeasures(China)ConsultingLtdRoom809,HuaiHaiChinaTower,No.885,RenminRd,Shanghai,PRC,PostalCode:200010,Tel:[phone];Mobile:[phone]Fax:[phone],Email:[e-mail]:‘measuring&managingperformance’Competencyterminology　技能术语　Manynames,differentmeanings　许多名字，不同含义•Competencies　技能•Dimensions　技能维度•PerformanceDimensions　绩效维度•Factor　因素•PerformanceFactors　绩效因素•AppraisalFactors　评估因素•EvaluationFactors　考评因素•PerformanceCriterion　绩效标准•PerformanceCategories　绩效种类•Characteristics　特征•AnalyticalCharacteristics　分析特征•Attributes　属性•Traits　特性•Definitions　定义•KeyActions　关键行动•Behaviours　行为•Descriptors　描述符•Descriptions　描述OHS5CoreMeasures‘measuring&managingperformance’FourTypesofCompetencies　四种技能•Corecompetencies　核心技能•Behaviouralcompetencies　行为技能•Functionalcompetencies　职能技能•Hi-Potentialcompetencies　高潜质技能OHS6CoreMeasures‘measuring&managingperformance’Functional职能Knowledge知识/Proficiency熟练程度Behavioural行为WorkStandardsStrategicPlanning战略计划Teamwork&Collaboration团队合作MaximizingPerformanceSensitivity　提升绩效Integrity诚信ProblemAnalysisJudgement　问题分析和判断CoreMeasures(China)ConsultingLtdRoom809,HuaiHaiChinaTower,No.885,RenminRd,Shanghai,PRC,PostalCode:200010,Tel:[phone];Mobile:[phone]Fax:[phone],Email:[e-mail]:‘measuring&managingperformance’SampleCompetencies　技能模型•Leadership　领导力•DecisionMaking　决策力•GlobalPerspective　全球化观念•Coaching　辅导能力•DevelopingTalent　人才开发能力•Persuasiveness　说服力•Initiative　主动性•SelfLearning　自我学习能力•Communication　沟通能力•ProjectManagement　项目管理能力ConsumerUnderstanding　消费理解力•Knowledgeofmarketresearchprinciples,methodsandtools.•Abletoidentify,defineandinterpretconsumer'sbehaviourandattitudes.•AbletoprovideperspectivesonthelongtermevolutionofthemarketandbrandsBrandCommunication　品牌沟通能力•Abletodevelopanddefineaninnovativebrandcommunicationplan•Abletoselecttheappropriatemediatoachievebrandcommunicationobjectives.•EffectivelyconductresearchtoevaluateandassesstheimpactofthecampaignsMarketing　市场Managerial/Executive　管理／执行Functional　职能Behavioural　行为OHS8CoreMeasures‘measuring&managingperformance’WhatisaCompetencyModel?何为技能模型？Alistofcompetencies,usuallyfora　　groupofpositions,levels,orroles一系列技能　同组职位、水准和角色OHS9CoreMeasures‘measuring&managingperformance’ACompetencymodel　技能模型LeadershipStrategicleadershipVisionaryleadershipTeamleadershipMeetingleadershipChangeleadershipIndividualleadershipBuildingpartnershipsDelegationManagingAmbiguityManagingPerformancePlanningperformanceFollowupInformationmonitoringCoachingCounsellingManagingappraisalProjectmanagementPlanningandorganisingDecisionMakingAnalysisJudgmentDecisivenessTeamDevelopmentTeamdevelopmentTeamworkCollaborationPersonalMotivationJobmatchOrganisationalmatchLocationfitWorkstandardsAbilitytolearnAdaptabilityContinuousimprovementCareerambitionPersonalQualitiesInterpersonalskillsOralcommunicationListeningabilityWrittencommunicationBuildingtrustIntegrityPoliticalSavvySalesInclinationImpact,Self-confidenceRapportbuildingPresentationskillsNegotiationNetworkingabilityCustomerserviceInitiativeResponsivenessAttentiontodetailEnergyResilience,TenacityStressToleranceRisktakingCoreMeasures(China)ConsultingLtdRoom809,HuaiHaiChinaTower,No.885,RenminRd,Shanghai,PRC,PostalCode:200010,Tel:[phone];Mobile:[phone]Fax:[phone],Email:[e-mail]:‘measuring&managingperformance’FunctionalCompetencies职能技能Professional/Technicalknowledge　专业知识和技能Professional/TechnicalabilityGeneralmanagement　管理能力Marketing　市场Sales　销售Operations　运作ITawareness计算机Innovation　创新Logistics　物流Sourcing/purchasing　采购Humanresources　人力资源Finance　财务Publicaffairs　公共事物Legal　法律Factorymanagement　工厂管理Production　生产Qualitycontrol　质量控制Engineering　工程OHS11CoreMeasures‘measuring&managingperformance’Competencyterminology　技能术语Structure　结构•Competencyframework　技能架构•Competencymodel　技能模型•Competencymatrix　技能矩阵•Competencyprofile　技能特征•Competencydictionary　技能词典•Competencytaxonomy　技能分类学•Competencydirectory　技能目录•Competencycategories　技能类别•Competencyclusters　技能群•Workforcecompetencies　生产力技能OHS12CoreMeasures‘measuring&managingperformance’Competencyterminology　技能术语Behavioural　行为方面•Managerial/Ex