上海交通大学MPA上海交通大学MPA专业英语(OB与HRM方向)刘帮成Email:liubangcheng@sjtu.edu.cn2005年10月上海交通大学MPAPreface课程方式相关领域经典文献阅读时下讨论激烈的问题相关文献阅读课堂互动式讨论案例讨论Managementeducationnewmodel----service-learning:atitscore,service-learningisaboutcreatingopportunitiesforstudentstoapplytheorytheylearnintheclassroomtoreal-worldproblemsandreal-worldneeds.上海交通大学MPA熟悉相关领域的专业术语表达和内涵基本看懂相关领域的专业文献适当可以用英语进行相关专业表述了解国际上相关领域的“最佳”实践了解国际上相关领域的研究焦点Maybestillconfused,butatahigherlevelattheendofthiscourse.Preface:课程目标上海交通大学MPA课堂出勤(10%)课堂参与(30%)作业与分析报告(30%)课程考试(大作业)(30%)缺课三分之一以上者不可以进入本次考试,需要加入下届重修Preface:考核方式上海交通大学MPAPreface:基本规范为营造良好的学习氛围,请将通讯工具(手机或BP机)设置成振动状态;如果确实有不得不接听的重要电话或信息的,请主动到教室外进行;请课堂上不要阅览与课程内容无关的报刊或杂志;积极、主动参与课堂讨论,并高质量地、及时完成作业任务上海交通大学MPAPreface:课程基本结构公共人事管理与组织管理领域,包括现状、人事规划、招聘与选拔、绩效管理、薪酬管理、培训与开发、激励管理、能力管理、劳动关系管理、应急管理以及高绩效组织建设等方面的文献选读(11个专题的12篇文献)。每个专题:关键术语与专业表达介绍相关背景介绍文献构架介绍讨论问题上海交通大学MPAPreface:课程进度安排共12次课程(第7周到第18周,每周一次)每次课程计划完成对一篇文献的提示、阅读和讨论课程间会有三次课程讨论与报告一次大作业(考试)(在最后一次课程后提交)上海交通大学MPASyllabusIntroductionStrategicPlanningSelection/RecruitingPerformanceManagementCompensationManagementTraining&Developing上海交通大学MPASyllabusMotivationManagementCompetencyManagementinPublicSectorsEmploymentRelationshipManagementEmergencyManagementCreatingHigh-PerformanceOrganizationinPublicSector上海交通大学MPAContentsChapter1IntroductionFromcrisistoopportunity:humanresourcechallengesforthepublicsectorinthetwenty-firstcenturyChapter2StrategicPlanningTheimplementationofworkforceandsuccessionplanninginthepublicsectorChapter3Selecting/RecruitingRecruitmentandselectionofpublicworkers:aninternationalcompendiumofmoderntrendsandpracticesChapter4PerformanceManagementPerformancemanagementmodel:Asystem-basedapproachtopublicservicequalityChapter5CompensationManagementHowmuchshouldfederalemployeesbepaid?Theproblemswithusingamarketphilosophyinabroadbandsystem上海交通大学MPAChapter6Training&DevelopingTrainingandDevelopment:BestPracticesChapter7MotivationManagementFactorsaffectingthecontextformotivationinpublicorganizationsChapter8CompetencyManagementinPublicSectorsDevelopingcompetencymodelstopromoteintegratedhumanresourcepracticesCompetencymanagementintheFlemishandDutchcivilserviceChapter9EmploymentRelationshipManagementTheemploymentrelationshipintheUKPublicsector:ApsychologicalcontractperspectiveChapter10EmergencyManagementPreparingfortheunthinkable:managers,terrorismandtheHRMfunctionChapter11Creatinghigh-performanceorganizationsinpublicsectorsCreatinghigh-performanceorganizationsinpublicsectorsContents上海交通大学MPASyllabusChapter1IntroductionChapter2StrategicPlanningChapter3Selection/RecruitingChapter4PerformanceManagementChapter5CompensationManagementChapter6Training&DevelopingChapter7MotivationManagementChapter8CompetencyManagementinPublicSectorsChapter9EmploymentRelationshipManagementChapter10EmergencyManagementChapter11CreatingHigh-PerformanceOrganizationinPublicSector上海交通大学MPAChapter1:IntroductionFromcrisistoopportunity:humanresourcechallengesforthepublicsectorinthetwenty-firstcenturyKeyTerms&ProfessionalExpressionsHumancapitalcrisis人力资本危机Publicsector公共部门Presidentialagendas总统议程Publicpolicy公共政策Upcomingretirement即将退休Earlyretirement提前退休Downsizing裁员Publicservice/Civilservice公共服务Humanresource(HR)crisis人力资源危机Humanresourcemanagement(HRM)人力资源管理上海交通大学MPAChapter1:IntroductionFromcrisistoopportunity:humanresourcechallengesforthepublicsectorinthetwenty-firstcenturyKeyTerms&ProfessionalExpressionsGovernmentagency政府机构Publicconfidence公众信心,公众信任Bureaucraticbashing官僚冲击NationalcommissionofPublicService公共服务国家委员会Quietcrisis寂静的危机Imminentcatastrophe即将到来的灾难GeneralAccountingOffice(GAO)总审计署(美国)Organizationalcapability组织能力Civilservicereform公共服务改革上海交通大学MPAChapter1:IntroductionFromcrisistoopportunity:humanresourcechallengesforthepublicsectorinthetwenty-firstcenturyKeyTerms&ProfessionalExpressionsWorkforcedemographics劳动力(人员)人口统计特征Governmentinstitutions政府机构OfficeofPersonnelManagement(OPM)人事管理局(美国)MeritSystemProtectionBoard(MSPB)绩效系统保护委员会(美国)Federalagency联邦机构Presidentialpriority总统特权Oversightagency督察机构Publicsectorthinktank公共服务智囊机构(班子)ClintonandBushAdministrations克林顿/布什政府(当局)GovernmentPerformanceandResultsAct(GPRA)政府绩效和效果法案(美国)上海交通大学MPAChapter1:IntroductionFromcrisistoopportunity:humanresourcechallengesforthepublicsectorinthetwenty-firstcenturyKeyTerms&ProfessionalExpressionsOrganizationalculture组织文化Policymaker政策制定者Performancemanagement绩效管理SenateSubcommitteeonGovernmentalAffairs(美国)参议院政府事务小组委员会Sharedvision共同愿景Agingofsupervisoryandmanagerialpersonnel主管和管理人员老龄化Eligible合格的,符合条件的Pipelineproblem人员输送(选拔)问题Savvyworkforce老练员工/精明员工上海交通大学MPAChapter1:IntroductionFromcrisistoopportunity:humanresourcechallengesforthepublicsectorinthetwenty-firstcenturyKeyTerms&ProfessionalExpressionsDepartmentofHomelandSecurity国土安全部(美国)TransportationSecurityAdministration交通安全局(美国)Publicadministration公共管理/行政管理Jobvacancy工作职位空缺Jobannouncement招工告示NationalAeronauticsandSpaceAdministration(NASA)(美国)航空航天局Fiscalyear财政年度Workforceplanning人员规划Revamping翻新/改进High-qualityservi