核心管理职能训练课程之规划与设计--以Z公司为例

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11910(F.Taylor)Munsterberg(1913)(PsychologyandIndustrialEfficiency)(WendellFrench1994)(2001)(TrainingMagazine)5201800(Sherman1998)CarnevaleGainer1929198226%226%(Simone&Harris1998)(2001)(GaryDessler2000)BaronKreps(1999)(HumanCapitalTheory)(NetPresentValue)C(Cost)B(Benefit)S(Salary)BSC(Baron&Kreps1999)3(1995)(2000)Z)4)))))(2000)5McGehee&Thayer(1978)I.(organizationanalysis)GoldsteinII.(taskanalysis)(JobDescription)(JobSpecification)III.(personanalysis)6(2000)I.(1)(2)7(3)II.()()()()III.5W1H(1)5W1H(Who)(Whom)(What)(How)(When)8(Where)(2)(3)(4)(1987)=I.()9()II.(onjobtrainingO.J.T.)(offjobtrainingOffJ.T.)(self-developmentS.D.)III.(1)O.J.T.(Trainer)OffJ.T.T.W.I.(trainingwithinindustry)M.T.P.(managementtrainingprogram)A.T.P.(administrationtrainingprogram)(2)10T.W.I.M.T.P.A.T.P.(3)()()()Tgroup()RemerA.,PersonnelManagement,DeGruyter,Berlin,1978,p.336.(4)11-----------------------------------(practicemethod)-----------------------------------(participatingmethod)-----------------------------------(presentationmethod)2000I.(evaluation)II.D.L.Kirkpatrick(Hentze1977)12(1983)1314McClellandcompetency(McClelland1973)Spencer&Spencer(1993)(underlyingcharacteristic)(2)(3)(organic)15(2000)-(managerialcompetency)(TraitApproach)(FunctionalApproach)(SituationalApproach)(1984)(Katz1955)1.(TechnicalSkill)2.(HumanSkill)3.(ConceptualSkill)16KatzKatz(1955)Kirkpatrick(1977)Braun(1979)MitchellDhyde(1979)Anthony(1981)Boyatzis(1982)PDI(1982,1990)O’Neal(1985)Lowden(1988)IvnanceichDonnellyDisbson(1989)Moulton(1993)(1990)17(1991)(1996)—Z()18ZI.(CoreCompetency)---7II.(ManagerialCompetency)---5(ManagerialCompetency)(ConceptualSkill)(Technical&HumanSkill)ZZZ19I.Z)visionarymanagementbuildingasuccessfulteamdecisionmakingperformancemanagementZHR(1).20(2).(3).(4).(5).MBOII.ZZHRZ(Who)2120~25(Whom)(What)(How)4(When)(Where)ZHRZ(1).(25)22(2).(3).()(4).(5).(6).(FacilitatorGuildworkshopEvaluationchecklistGameDescriptionmaterialchecklistReferencePPT)(7).ZZ(rehearsal)Z(Behavior)23(86)24(1)(2)(1)(2)25(3)(1)(2)(3)(1)(2)26(3)Kirkpatrick(360)(4)27(90)(89)(84)(85)(89)360°(88)-(89)-(90)-(90)-X(94)()(89)-(1987)p.10.28Noe&Hollenbeck&Gerhart&Wright(2000)”Training”HumanResourceManagement---GainingaCompetitiveAdvantage(3rdedition),pp.208-262WendellFrench(1994)HumanResourceManagementHoughtonMifflinCompanyp.27.ArthurShermanGeorgeBohlanderScottSnell(1998)ManagingHumanResources11th-ed.,South-WesternCollegePublishingRandyL.DDeSimone&DavidM.Harris(1998)HumanResourceDevelopmentTheDrydenPressp.2.JamesN.Baron&DavidM.Kreps(1999)StrategicHumanResourcesFrameworksforGeneralManagersJohnWiley&SonsIncp.327MichaelL.Meore&PhilipDutton(July1978)TrainingNeedsAnalysisReviewandCritigueAcademyofManagementReviewp.533RemerA.(1978)PersonnelManagementp.336.

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