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一、(2013课标卷I)Businessistheorganizedapproachtoprovidingcustomerswiththegoodsandservicestheywant.Thewordbusinessalsoreferstoanorganizationthatprovidesthesegoodsandservices.Mostbusinessesseektomakeaprofit（利润）—thatis,theyaimtoachieveincomethatismorethanthecostsofoperatingthebusiness.71Commonlycallednonprofits,theseorganizationsareprimarilynongovernmentalserviceproviders.72Businessmanagementisatermusedtodescribethetechniquesofplanning,direction,andcontroloftheoperationsofabusiness.73Oneistheestablishment（制定）ofbroadbasicpolicieswithrespecttoproduction;sales;thepurchaseofequipment,materialsandsupplies;andaccounting.74Thethirdrelatestotheestablishmentofstandardsofworkinalldepartments.Directionisconcernedprimarilywithsupervision（监管）andguidancebythemanagementinauthority.75A.Controlincludestheuseofrecordsandreportstocompareactualworkwiththesetstandardsforwork.B.Inthisconnectionthereisthedifferencebetweentopmanagementandoperativemanagement.C.Examplesofnonprofitbusinessincludesuchorganizationsassocialserviceagenciesandmayhospitals.D.However,somebusinessesonlyseektoearnenoughtocovertheiroperatingcosts.E.Thesecondaspectrelatestotheapplicationofthesepoliciesbydepartments.F.Inthetheoryofbusinessmanagement,organizationhastwomainaspects.G.Planninginbusinessmanagementhasthreemainaspects.二、(2013课标卷II)PublicSpeakingTraining·Getacoach51,sogethelp.Sincethereareaboutabillioncompaniesoutthereallreadytoofferyoupublicspeakingtrainingandcourses,herearesomethingstolookforwhendecidingthetrainingthat'srightforyou.·FocusonpositivesAnytrainingyoudotobecomemoreeffectiveatpublicspeakingshouldalwaysfocusonthepositiveaspectsofwhatyoualreadydowell.Nothingcanhurtconfidencemorethanbeingtoldthatyouaren'tdoingwell.52,sogoodpublicspeakingtrainingshoulddevelopthoseinsteadoftellingyouwhatyoushouldn'tdo.53Ifyoufindapublicspeakingcoursethatlooksasthoughit'sgoingtogiveyoulotsofdosanddon'ts,walkaway!Yourbrainissofullofwhatyou'regoingtobetalkingabout.54.Asfaraswe'reconcerned,therearebasicallynohardandfastrulesaboutpublicspeaking.Youraudiencecanbeyourfriends.Youareaspecialpersonnotaclone.Mostimportantly,goodpublicspeakingtrainingshouldtreatyouasaspecialone,withyourownpersonalhabits.55.Yourtrainingcourseshouldhelpyoubringoutyourpersonality,nottrytoturnyouintosomeoneyou'renot.A.Youaren'tlikeanybodyelseB.YoualreadydolotsofthingswellC.TurnyourbackontoomanyrulesD.Checktherulesaboutdosanddon'tsE.Whateverthepresentation,publicspeakingistoughF.Theonethingyoudon'twantisforthemtofallasleepG.Sotryingtoforceawholesetofrulesintoitwilljustmakethingsworse三、(2013北京卷)UrbanizationUntilrelativelyrecently,thevastmajorityofhumanbeingslivedanddiedwithouteverseeingacity.Thefirstcitywasprobablyfoundednomorethan5,500yearsago.71_.Infact,nearlyeveryonelivedonfarmsorintinyrural(乡村的)villages.Itwasnotuntilthe20thcenturythatGreatBritainbecamethefirsturbansocietyinhistory---asocietyinwhichthemajorityofpeopleliveincitiesanddonotfarmforaliving.Britainwasonlythebeginning.72_.Theprocessofurbanization---themigration(迁移)ofpeoplefromthecountrysidetothecity---wastheresultofmodernization,whichhasrapidlytransformedhowpeopleliveandwheretheylive.In1990,fewerthan40%ofAmericanslivedinurbanareas.Today,over82%ofAmericansliveincities.Onlyabout2%liveonfarms.73.Largecitieswereimpossibleuntilagriculturebecameindustrialized.Eveninadvancedagriculturalsocieties.Ittookaboutninety-fivepeopleonfarmstofeedfivepeopleincities._74.Untilmoderntimes,thoselivingincitiesweremainlytherulingelite(精英)andtheservants,laborersandprofessionalswhoservedthem.Citiessurvivedbytaxingfarmersandwerelimitedinsizebytheamountofsurplusfoodthattheruralpopulationproducedandbytheabilitytomovethissurplusfromfarmtocity.Overthepasttwocenturies,theIndustrialRevolutionhasbrokenthisbalancebetweenthecityandthecountry.75_.Today,insteadofneedingninety-fivefarmerstofeedfivecitypeople,oneAmericanfarmerisabletofeedmorethanahundrednon-farmers.A.Thatkeptcitiesverysmall.B.Therestliveinsmalltowns.C.Theeffectsofurbanlivingonpeopleshouldbeconsidered.D.Soonmanyotherindustrialnationsbecomeurbansocieties.E.Buteven200yearsago,onlyafewpeoplecouldliveincities.F.Modernizationdrewpeopletothecitiesandmadefarmersmoreproductive.G.Moderncitieshavedestroyedsocialrelationsandthehealthofhumanbeings.四、(2013辽宁卷)ForgivenessToforgiveisavirtue,butnoonehaseversaiditiseasy.Whensomeonehasdeeplyhurtyou,itcanbeextremelydifficulttoletgoofyourhate.However,forgivenessispossible,anditcanbesurprisinglybeneficialtoyourphysicalandmentalhealth.Peoplewhoforgiveshowlesssadness,angerandstressandmorehopefulness,accordingtoarecentresearch.________71_______Trythefollowingsteps:Calmyourself.________72_______Youcantakeacoupleofbreathsandthinkofsomethingthatgivesyoupleasure:abeautifulsceneinnature,orsomeoneyoulove.Don’twaitforanapology.Manytimesthepersonwhohurtyoudoesnotintendtoapologize.Theymayhavewantedtohurtyouortheyjustdon’tseethingsthesameway.________73_______Keepinmindthatforgivenessdoesnotnecessarilymeanbecomingfriendsagainwiththepersonwhoupsetyou.Takethecontrolawayfromyouroffender(冒犯者).Rethinkin