商务英语专业职业技能测试题(1)

商务英语专业职业技能测试题（1）READINGANDWRITING1hour30minutesREADING（45%）Example:0TheplanearriveatAquartertoseveninthemorning.Bquartertopastsixintheevening.Cquartertosevenintheevening.ThecorrectanswerisC,somarkyourAnswerSheetlikethis:0ABCDon’tforget-FlightBA6926.45pm1Pleaseinformthesupervisorifthisphotocopierrunsoutofink.ThesupervisorAneedstoknowifthereisnoinlinthephotocopier.Bshouldrepairthephotocopierifitprintsbadly.Cwilltellyouhowtoloadthephotocopierwithink.2Alldeliveries–pleasereporttoReceptionimmediatelyuponarrivalforauthoritytounload.DriversshouldAspeaktoReceptionafterdeliveringgoods.BunloadvehiclesatReception.CcallinatReceptionbeforeunloading.3Jane,I’dliketomeetonTuesday,butifmyplane’sdelayedI’llseeyouatFriday’smeeting.JohnAJohnhastopostponehismeetinguntilFriday.BJohnwillbelateforhismeetingonTuesday.CJohnhopestoseeJaneonTuesday.4CompanystaffmustadvisePersonnelofanychangeofhomeaddress,tokeepfilesuptodateAAllstaffmustupdatetheircompanyfilesregularly.BStaffmustkeepPersonnelinformediftheymovehouse.CStaffmustinformPersonnelofanycompanywhichchangesaddress.5InsuranceDircetphoned:reyourcall’couldyoureturnformby28September.APleaseringInsuranceDirectbackabouttheformbefore28September.BSendbacktheinsuranceformthatyouphonedaboutbefore28September.CInsuranceDirecthaveacknowledgedreceiptofyourformdated28September.PARTTWOQuestions6-10Lookattheadvertisementbelow.ItshowsthetrainingcourseswhichareofferedbyacompanycalledMertonTraining.Forquestions6-10’decidewhichcourse(A-H)isthemostsuitableforeachpersonbelowtoattend.Foreachquestion’markthecorrectletter(A-H)onyourAnswerSheet.Donotuseanylettermorethanonce.MERTONTRAININGSHORTRESIDENTIALCOURESAAdvancedPresentationSkillsBBetterTimeManagementCEssentialTeam-BuildingintheOfficeDUpdatingyourSellingSkillsFMakingtheMostofComputers.GSuccessfulTelephoningHDevelopingyourUnderstandingofAccounts6Theofficemanagerneedstobecomemoreefficientinordertomeetdeadlinesatwork.7Thismemberofstaffhastomakeseveralcallsadaybutisnotconfidentwhenringingstrangers.8TheinformationTechnologyManagerwantstoimprovethespeechshehaspreparedforaconferencenextmonth.9AnexperiencedsalesexecutiveneedstoupdatehisknowledgeoffinancebeforehestartsworkasAssistantSalesManager.10Anewmemberoftheteamneedstolearnhowtousetheofficesoftwaremoreefficiently.PARTTHREEQuestions11-15Lookatthechartsbelow.Theyshowtheincomefromsalesandtheincomefromadvertisementsineightdifferentnewspapersoverathree-monthperiodin2001.Whichchartdoeseachsentence(11-15)ontheoppositepagedescribe?Foreachsentence,markoneletter(A-H)onyourAnswerSheet。Donotuseanylettermorethanonce.IncomefromadvertisementsIncomefromsales010203040MayJuneJulyIncomefromadvertisementsIncomefromsalesA.010203040MayJuneJulyadvertisementssalesB010203040MayJuneJulyadvertisementssalesC010203040MayJuneJulyadvertisementssalesD010203040MayJuneJulyadvertisementssalesE010203040MayJuneJulyadvertisementssalesF010203040MayJuneJulyadvertisementssalesF11Whileincomefromadvertisementsrosesteadilythroughouttheperiod,incomefromsalesincreasedinJunebutthenfelltobelowtheMaylevel.12IncomefromadvertisementfellslightlyinJuneandbyalargeramountinJuly,whereasincomefromsalesremainedsteadyinthefinalmonth.13AlthoughincomefromsalesovertookincomefromadvertisementsinJune,itthendroppedbackagainattheendoftheperiod.14IncomefromsalesreachedalowpointinJunewhileincomefromadvertisementsleveledoffattheendoftheperiod.15IncomefromadvertisementsreachedapeakinJulyandincomefromsaleswasatitslowestpointinJune.PARTFOURQuestion16-22Readthispartoftheletterofapplicationbelow.Aresentences16-22ontheoppositepage‘Right’or‘Wrong’?Ifthereisnotenoughinformationtoanswer’Right’or‘wrong’,choose‘Doesn’tsay’.Foreachsentence16-22,markoneletterA,BorConyourAnswerSheet.IwouldliketoapplyforthepostofPersonnelOfficerwithAngliaBank,asadvertisedintheDailyNewson19October.IhaveaBAinFrenchfromtheUniversityofLondon.Iamfollowingapart-timecourseinPersonnelManagementattheOxfordCollegeofManagement,andIhopetopasstheDiplomainPersonnelManagementattheendofDecember.WhenIleftuniversity,IworkedforayearinacomputercompanynearCambridge.ThenImovedbacktoLondontoworkasaFrenchteacherinalargeschool,whereIstayedfortwoyears.Duringthistime,Ididsomepart-timeworkasalanguagetrainerwithfactorymanagers,whichIverymuchenjoyed.Threeyearsago,IjoinedCarter’sBank,whereforthepastyearIhaveworkedasAssistantPersonnelOfficer,dealingmainlywithcomplaintsfrommembersofthestaffHavingworkedinasimilarorganizationtoyours,IfeelIamfullypreparedforthechallengesofthisjob.YoursfaithfullyAngelaVarley16MsVarleyisapplyingforajobwiththeDailyNews.ARightBWrongCDoesn’tsay17SheobtainedaDiplomainPersonnelManagementinDecember.ARightBWrongCDoesn’tsay18Sheworkedasacomputeroperatorafteruniversity.ARightBWrongCDoesn’tsay19WhileMsVarleywasaschoolteacher,shealsotaughtcompanyexecutives.ARightBWrongCDoesn’tsay20Inherpresentjob,shehasresponsibilityforinternalpersonnelproblems.ARightBWrongCDoesn’tsay21SheenjoysworkingatCarter’sBank.ARightBWrongCDoesn’tsay22MsVarleythinksshewouldbesuitableforthejobbecauseofherpreviousexperience.ARightBWrongCDoe