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西安理工大学硕士学位论文长庆油田分公司中级管理人员绩效考核研究姓名：王焕胜申请学位级别：硕士专业：工商管理指导教师：张根能20050101(Post-Graduat20093I(PerformanceAssessment)(AHP)(KPI)(MBO)(AKE)(Post-Graduat20093AbstractIITitle:TheStudyofPerformanceAssessmentofMiddleRankManagementPersonnelinPCOCMajor:BusinessAdministrationAuthor:WangHuanshengSignature:Supervisor:ZhangGennengSignature:AbstractThispapertakesthemiddlerankmanagementpersonnelasthekeyobject,thegeneralprinciplesofperformanceassessmentarediscussedinthepaperthroughthesystematicelaboratingofperformanceassessmentbasicconceptsandtheory.ThestatusquooftheperformanceassessmentinPetrochinaChangqingOilfieldCompany(PCOC)areanalyzed,andtheproblemsexistedarealsopointedout.AquantitativeassessmentandqualitativeevaluationperformanceassessmentsystemofmiddlerankmanagementpersonnelhavebeenestablishedonthebaseofworkanalysiscombiningwithAHP,KPI,MBO,AKE,etc.Thechoiceofperformanceassessmentindex,weightdistribution,designofperformancecontact,thefeedbackandguidelineofperformance,theapplicationofassessmentresultshavebeendiscussedindetail,someofthemareexplainedwithactualexamplesinordertosolvethecommondifficultiesinchoosingindexduringtheperformanceassessment,tosolvetheproblemofweightsetupandthemark-offbetweenquantitativeassessmentandqualitativeevaluation.Acompletesetofmeasuresforperformanceassessmentisformed.Thepapersettlesafoundationnotonlyfortheeffectiveassessmentandthemechanismofencouragingandrestriction,buttheupgradeofenterpriseeconomyandvalue.Thepaperisquiteoperationalandpracticalinperformanceassessment.Inthefinalanalysis,theperformanceassessmentistoraisetheperformanceofthewholestaff,makethemfullyinitiativeandactive,toimprovethecreativityofthecompany,toachievethecompany’sstrategicaim,toestablishthecompanyinanunassailablepositionduringthekeenmarketcompetition.Thispaperwillhavecertainreferencetocarryouttheentirepersonnelperformanceassessment.KeywordsPerformanceManagementPerformanceAssessmentKPITypeofThesisApplicationStudy(Post-Graduat20093111.1----12200100090%3----214(Post-Graduat20093EMBA21.22003860020041.2511234(Post-Graduat20093352MBA1.31-1(Post-Graduat20093EMBA41-1(Post-Graduat20093522.12.1.1(performance)67BatesHolton19958Bernadin(1995)Kane(1996)Murphy(1990)Campbell(1990)BormanMotowidlo(1993)(Post-Graduat20093EMBA62-12-1()1234(/)5()()91232.1.2(Post-Graduat200937810112-22-2,2.1.3()()2-1(Post-Graduat20093EMBA8a.b.c.2-1(Post-Graduat200939d.e.f.2.1.4a.b.(Post-Graduat20093EMBA10c.d.e.2.22.2.1(AnalyticHierarchyProcessAHP)70SaatyTL1971(Post-Graduat2009311AHP12AHPa.AHP131;234AHPAHPb.AHPAHP1,234AHP(Post-Graduat20093EMBA122.2.2(EvaluationCentreProcessECP)3014a.1512345b.(Post-Graduat200931312345101552-3()2-3()1234512345123451234512345123451234512345123451234512345123451234512345123451234512345123451234512345(Post-Graduat20093EMBA146--2-4ABCDED2-4ABCDE72-3()89c.123456(Post-Graduat20093152.2.3(ManagementbyObjectivesMBO)1954a.1612345b.1234c.(Post-Graduat20093EMBA1612345d.12342.2.4(AssessmentbyKeyEvents)(Flanagan)(Baras)17a.1(Post-Graduat200931723b.2.2.5(TheBalancedScoreCardBSC)SPa.12318(Post-Graduat20093EMBA184BSC192-22-2BSCb.1220c.1----()()----()--------()(Post-Graduat2009319234562.2.6(ConjunctiveMatrix)a.212-5b.17-1122-3(Post-Graduat20093EMBA202-5W1W2W3W4W5W11W2lW31W41W51W12W22W32W42W52W13W23W33W43W53W14W24W34W44W54W15W25W35W45W55W16W26W56W17W27W182.2.7(KeyPerformanceIndicationKPI)KPIKPI22KPI--208020%80%80%20%20%(Post-Graduat2009321a.b.2.2.8232.32.3.1Devris1813184224196887.1%197496.5%1000100%25a.(Post-Graduat20093EMBA2226b.60%40%/c.27d.217200318%(380)13%(180)EVA(Economic(Post-Graduat2009323ValueAdded)EVARobertKleiman1998EVA12.87%2312%12.2%e.2.3.228(Post-Graduat20093EMBA24----a.(Qualitativecriteria)()292-32-341(Post-Graduat20093251980LandyFarr21980Zajon(Hotcognition)34b.(Post-Graduat20093EMBA261Hunter410()2Hunter414743BormanBorman4()Hunter4Borman()BormanBormanMotowidlo(1993)()(Post-Graduat20093274()()(++)EVA(EconomicValueAdded)30(Post-Graduat20093EMBA2831(Post-Graduat200932933.13720032002002500203.1.17()10233-1(Post-Graduat20093EMBA30()3334323-4()4-63-1(Post-Graduat20093313.1.26612002005900100190020101000200300018-252213.23.2.1()a.(1)(2)(3)(Post-Graduat20093EMBA32(4)WTO(5)(6)b.(1)(2)21(3)15%(4)(5)(6)30()3.2.2a.(Post-Graduat200933327.92km2,71023%2.9%6.2%37()8610.71512331012234199955020031100199911200366610%%567BP418b.(Post-Graduat20093EMBA341211%25%342145919990.93%5675089)(Post-Graduat20093353.33.3.120085()10.29%9.97%79.8%50.2%3-13-1200857448620110108497774151503059146744098947113534.70.031.05.04.20.030.42.17.500.37.322.044.55.7%10.299.9774.105.73.3.2a.1%()()(Post-Graduat20093EMBA36b.3.42000a.KPIKPIKPIb(Post-Graduat2009337c160(30%)(70%)d.ef.(Post-Graduat20093EMBA38g(1)2682035(2)()3.556%41%24%3%(Post-Graduat20093393.5.1()100%100%3.5.2()()20031806019869189110130150130(1)(Post-Graduat20093EMBA405%(2)3.5.33.5.4(Post-Graduat20093413.5.53136(Post-Graduat200934244.1,,4.1.12011%1234.1.2(Post-Graduat20093EMBA431234(Post-Graduat20093444.1.3123454.21KPI(Post-Graduat20093EMBA452GS34564.34.3.1KPIa.(Post-Graduat2009346b.c.d.4.3.2KPI12(Post-Graduat20093EMBA4