GROOMINGINMARRIOTT仪容仪表在万豪Bytheendofthecourse,youwillbeableto:在本次培训结束之际,你将能够:Importanceofthegroomingstandard说出仪容仪表的重要性Explainthestandardgrooming阐述出酒店员工仪容仪表标准Pleaselistthehygienestandardofthestaff列举出员工的个人卫生所注意的有哪些OBJECTIVE课程目标FirstImpression第一印象Gaincredibility获取信任Createpersonalrelationship建立个人情谊Representthecompany代表公司1STSTEPINMARRIOTT迈入万豪第一步Appearance仪容:通常是指人的外观、外貌。重点是指人的容貌。WHATISGROOMING什么是仪容仪表?Manner仪表:即人的外表,包括举止、姿态、风度等。Hairs头发•Cleananddandruff-free清洁无头屑•Well-trimmedandwell-combed修剪、梳理整齐•Hairlengththatisbelownecklevelmustbebannedwithaplainblackhairclip/ribbon.过颈长发应使用简朴的黑色发夹或丝带盘结于脑后。GUIDELINEFORFEMALEEMPLOYEE员工仪表(女)•Thefringemustnotcoverthefacewhilebowing.低头时,头发不应遮住脸。•Hairmustnotbedyedinanyotherlightcolor不许将头发染成浅色•EmployeesworkingintheKitchenmayberequiredtoputonspecialheadgear.在厨房工作的员工可能被要求穿戴工作帽。GUIDELINEFORFEMALEEMPLOYEE员工仪表(女)GUIDELINEFORFEMALEEMPLOYEE员工仪表(女)Face面部•Maintainacleanface.保持面部清洁。•Colorandshadeofmake-upmustbegentle.化妆的颜色及眼影的使用须行当。•Noheavymake-up.不允许化浓妆。•Lightlipstickshouldbeapplied.使用淡色口红。Uniform制服•Uniformmustbecleanandwellironed.工服应干净,并熨烫平整。•Norips,stainsordirt.无破损、污迹或灰尘。•Nolooseormissingbuttons.无松扣或掉扣。•NovisibleT-shirtundertheuniform.内穿T恤不能露出饭店工装。•Uniformmustbefullandproper.工服应完整,穿戴整齐。GUIDELINEFORFEMALEEMPLOYEE员工仪表(女)GUIDELINEFORFEMALEEMPLOYEE员工仪表(女)Stockings袜子•Stockingsshouldbewornbyallemployeeswhowearskirts.穿裙子的员工需穿戴长筒袜。•Skincolorstocking.应穿肉色丝袜。•Welltakencareandnottattered.Visibleholesarenotpermitted.丝袜应完好,无脱丝。Shoes鞋•StandardshoesapprovedbytheHotel.员工须穿着经酒店批准的标准式样的鞋。•Cleanandwell-polished.清洁并保持光泽。Hair头发•Simpleandneathaircut,nottouchingtheearsorcollar.简洁的发型,头发不应超过耳部和衣领。•Cleananddandruff-free清洁无头屑•Well-combed.Gelcanbeappliedwhenneed.梳理整齐,如果需要可以用嗜喱水。•Hairmustn’tbedyedinlightcolorexceptblack.不许染发,黑色除外。GUIDELINEFORMALEEMPLOYEE员工仪表(男)Shirt衬衫•Collarandendsofsleevesmustbeclean.保持衣领及袖口整洁。•Topofcollarandendsofsleevemustnotbefrayed.衣领及袖口无磨损。•Allbuttonsmustbeproperlyattached.钮扣齐全。•Well-ironed.熨烫平整。GUIDELINEFORMALEEMPLOYEE员工仪表(男)Necktie领带•Mustmatchwiththeuniformcoloranddesign,orasdirected.必须与公司制服在颜色及风格上相搭配或者与指定款式相同。•Notsoiledordirty.干净无污点。•Mustbeproperlytiedwiththeknotinproperposition.领带必须打结得体,领结位置适中。GUIDELINEFORMALEEMPLOYEE员工仪表(男)Socks袜子•Notlooseandfalling.不松弛,脱落。•Visibleholesarenotpermitted.无破损。•Plainblackcolor,whitecolorinFitnessCenter单黑色袜子,在健身房穿白色袜子•Changeeverydayandmustnotbesmelly.每日更换,以便不发出异味。Shoes鞋•StandardshoesapprovedbytheHotel.员工须穿着经酒店批准的标准式样的鞋。•Cleanandwell-polished.清洁并保持光泽。GUIDELINEFORMALEEMPLOYEE员工仪表(男)Mouth嘴巴•Nofoodremainsstuckin-betweenteethandiskeptodourfree.口腔清洁,无异味,齿缝无食物残渣。•Nobadbreath.无口臭。WEALLNEEDTOPAYATTENTION!我们都要注意!NameBadge名牌•Namebadgeispartofyouruniform名牌是你制服的一部分•Pleasewherethemontheleftatchest-height请将其佩戴在左胸,齐胸高度•Nameshouldbevisibleandnotfaded名字应清晰可见,未出现褪色WEALLNEEDTOPAYATTENTION!我们都要注意!Hands,Fingernails手/指甲•Keephandsclean.双手保持清洁。•Nailpolishshouldbecolorless,wearnopolishinkitchen.指甲油应为无色,最好不用指甲光亮剂。•Fingernailsmustbekeptshoutandclean,well-manicured.指甲须剪短及保持清洁。WEALLNEEDTOPAYATTENTION!我们都要注意!Accessories饰物•onlyweddingringcanbeworeonyourhand.只可佩戴一枚婚戒•Forsafety&hygienereasons,KitchenandStewardingstaffarenotallowedtowear.鉴于安全的卫生的关系,厨房和管事部的员工不不准戴戒指。•Necklacemustnotbedisplayedostentatiously.项链不可显耀地佩戴在外。•Earringsmustsimple,smallandnotdangling.允许戴简单的、小的、不晃动的耳钉WEALLNEEDTOPAYATTENTION!我们都要注意!Others其它•Heavyperfumemustnotbeused.•不应使用浓郁的香水。•Bunchofkeysmustnotbehungonthebelt.•不许将钥匙挂在腰带间。•Writinginstrumentsorcombsshouldnotbeplacedintheexternalchestpocket.•笔具或梳子不应置于上衣胸部外的口袋内。WEALLNEEDTOPAYATTENTION!我们都要注意!Kitchen厨房Hatsmustbewornatalltimes.时刻佩戴工作帽。Hairmustwashedeveryday.每天清洗头发。Nojewelryofanysortallowed.不允许佩戴任何装饰物。Mustwearkitchenshoes/boots.必须穿着厨房的鞋或靴子。IFYOUAREACHEF如果您是一名厨师Avoidgarlic,onions,strongspicysmellingfoodbeforereportingtowork工作前不允许吃蒜,大葱及某些刺激性气味较强的食品。PERSONALHYGIENE个人卫生标准Keepyourfingernailsclean,shortandroundedanddirtfree.保持指甲干净、整齐,无污物。Handsmustbewashedaftereachvisittothetoilet,beforeandaftermealsandhandlingoffood.饭前便后及接触食物前要洗手。Noprotrudingnasalhair.鼻毛不可露出鼻孔外。PERSONALHYGIENE个人卫生标准YOUSTANDFOROURHOTEL你代表了酒店