121-4BasicEnglishSkills5-14Listening,Speaking,ReadingWritingSkillsinFunctionalBusinessEnglishPractice15SkillsReviewingandReconsolidationinSimulatedBusinessSituationsFilesoftheRelatedContentsandLocationsofBECExamination3BusinessEnglishcourseaimstogivestudentsanunderstandingofkeyareasofcontemporarybusinessandpreparethemtotheBEC(BusinessEnglishCertificate).BusinessEnglishintroducesbasicbusinesscontentsandlanguageskillsinabusiness-relatedsituation.Studentshavetobeinformedofbusinessknowledgeandgeneralforeignaffairs.Studentshavetodevelopthebusinessskillsin5aspects:speaking,interacting,listening,reading,andwriting.4CourseFeaturesSpeakingExchanginginformationGivingaformalpresentationGivinganinformalpresentationInstructingordemonstratingonthejobGivingdescriptionsandexplanations5VisitingacompanyorreceivingvisitorsShowingvisitorsaroundorbeingshownaroundEntertainingorbeingentertainedParticipatingindiscussionsandinformalmeetingsParticipatinginformalmeetingsChairingmeetingsInterviewingNegotiatingTelephoning6Followingpresentations,lectures,ortalksFollowinginstructionsFollowingdescriptionsandexplanationsFollowingtrainingsessionsLettersandfaxesMemosandshortreportsProfessionaljournalsTextbooksLongreportsContractsandlegaldocuments7LettersandfaxesMemosandshortreports8Unit1FacetofaceUnit2Letters,faxesandmemosUnit3OnthephoneUnit4Summaries,notes,reportsUnit5WorkingtogetherUnit6InternationaltradeUnit7MoneymattersTheSecondVolume9Unit8DealingwithproblemsUnit9VisitorsandtravelersUnit10MarketingUnit11MeetingsUnit12ProcessesandoperationsUnit13JobsandcareersUnit14SalesandnegotiationUnit15Aspecialproject10BasicSkillsandTechniquesforTalkingtoPeopleinBusinessSituationsTheemphasisthroughoutisonencouragingstudentstoconsiderandre-evaluatethesocialfunctionsofEnglish.Inbusiness,thisisparticularlyimportant,asstudentsmaybedealingwithallkindsofpeopleinEnglish:clients/customersandcolleagues/co-workers,friendsandstrangers,superiorsandsubordinates,suppliers,visitorsandmembersofthepublic---allofwhommaybefriends,strangersoracquaintances---peopleofyourage,orpeoplewhoareyoungerorolderthanyou,allofwhomyouhavetobetalkedtoindifferentways.Yourfirstimpressiononthemthewayyoubehavefunctionsfundamentallyinyourcareer.*11sincere,unwelcoming,appointment,efficient,aggressive,superior,co-ordinator,salesoffice,headofdepartment,smalltalk,badge,surname,vice-chairman,personnel,publicrelations,colleague,behavior,demanding,chewing,disaster,gymnastic,apparently,syllable,offence,demonstration,counterparts,aperitif,tricky,generate,hectic,tackleajob,troubleshooting,beconfrontedwithproblems/encounterproblems,back-up,data,loosecable,hands-on,environment,ambitious,prospect,conference,yawning,delegates,sign,clicking,sniffing,conversationist,reliable,blinking,tappingyourfingers,flu,sketch,junior,figures,border,businessassociates,on-going,commoninterests,terminal,A.Vocabularyinunit1:12B.Findingmorevocabularyofdescribingpeople:hospitable,enthusiastic,polite,talkative,kind,generous,alert,vigilant,distinct,friendly,confident,calm,honest,skillful,sophisticated,helpful,intelligent,nice,optimistic,indifferent,sleepy,unclear,lazy,clumsy,stupid,prejudiced,inefficient,nasty,unhelpful,off-hand,rude,pessimistic,detached,in-cooperative,self-centered,conservative,high-qualifiedetc.131.11)Whatdoyouthinkofthefollowingsayings?a.“Whatyoudon’tknowwon’thurtyou.”b.“Nonewsisgoodnews.”c.“Silenceisgolden.”2)Readingtheimpressionsofthefollowingpeopleandtellingtheclasswhatyourfeelingsare.(Verbalbehaviorandsmiling)3)DiscussingthequestionsinBandC4)TryingtodothefillingsinD,andcheckingwhilelistening;thenreadingaloudQuestion:Whatexactlywouldyousaywhenyougreetavisitortoyouroffice?Nowtrytofillintheblankswithmissingwordsbeforelisteningtothethreeconversations.14I’dliketointroducemyself.Letmeintroducemyself.MayIintroducemyself.MayIintroduceyoutoourmanager,Mr.Li?Iwasintroducedtoheryesterday.Formalwaysofgreetingatfirstmeeting:Howdoyoudo?Pleasedtomeetyou.Gladtoknowyou.Nicetomeetyou.Informalwaysofgreetingatfirstmeeting:Goodafternoon!Hello!Hi!Waysofgreetingbetweenacquaintances:Hello!/Hi!Afternoon/GoodafternoonHowareyou?Howiseverything?Howareyoudoing?15Actually,thespellingofmostbusinessexpressionsorjargonisfamiliartolearners.Thedifferenceisthattheirmeaningshavebeenchanged.Forinstance,suchwordsas“presentation”,“offer”and“demonstration”haveacquirednewmeaningsinbusinesscontexts.LearnerscangrasptheseexpressionseitherthroughreadingextensivelysomebusinessEnglisharticlesormemorizingthemfromvocabularybooks.OnlybydoingsocantheyattainasatisfactorylevelinbusinessEnglish.Meanwhile,learnerscanfurtherbenefitfromreadingbusinessbooksorattendingbusinesscoursestoobtainrelatedknowledge.ThiscanhelpthemunderstandbetterhowtousebusinessEnglishexpressions.Booksaboutimportandexportpracticearepreferable,whilebooksconcerningmarketing,finance,businesslaws,etc.areusefulinthestudyofbusinessEnglish.Coursesintheseareasareallsuppliedinschoolsortrainingcenters.Finally,ifconditionspermit,businessEnglishlearnersmayapplywhattheyhavelearnedtopracticeincompanies