InterculturalBusinessCommunicationProfessorGaoZenganSchoolofEconomicsandManagementSouthwestJiaotongUniversityEmail:gaozengan133@163.comChapter1OrientationtotheCourseAnOpeningCaseCaseStudy:TheCocktailPartyPages1-2TheNecessityoftheCourseEconomicGlobalizationDiversifiedWorkforce时间对国际市场的渗透程度低高通过代理商或分销商进口通过自己的海外子公司进口集成的全球采购借助IPO本地采购GoingGlobal…ThreeFormsofFirmsInternationalCompany:MultinationalEnterprise:GlobalCompany:GlocalizationGlobalization+LocalizationThinkGloballybutActLocallyCommunicationchanges…TeachingContentsCulture,Subculture,andBusinessCommunicationTheRoleofLanguageinInterculturalBusinessCommunicationGettingtoKnowAnotherCulture:CulturalValuesIndividualsandGroupsinBusinessCulturesOrganizationofMessagestoOtherCulturesNonverbalLanguageinInterculturalBusinessCommunicationTacticsforInterculturalBusinessCommunicationInterculturalBusinessNegotiationTeachingObjectivesThecourseaimstohelpthestudentsDevelopproperculturalvaluesDeveloptheconsciousnessofinterculturalbusinesscommunicationEnrichtheknowledgeofinterculturalbusinesscommunicationImprovetheskillofinterculturalbusinesscommunicationTeachingMethodologiesInstructor-LearnerInteractiveTeachingTypicalCaseAnalysisRolePlayGroupPreparations+IndividualPresentation+Instructor’sCommentsKeynoteSpeechTextbook1LindaBeamerandIrisVarner.InterculturalCommunicationintheGlobalWorkplace(4thEdition).McGraw-HillEducation,2008.Textbook2高增安(译)《跨文化沟通》(第3版)机械工业出版社(2006)ReferencesJ.N.Martin,T.K.Nakayama,andL.A.Flores.ReadingsinInterculturalCommunication:ExperiencesandContexts(2ndEdition).McGraw-HillEducation,2009.D.Freeman.Icon:InternationalCommunicationThroughEnglish:StudentB.McGraw-HillEducation,2005.K.O.Locker.BusinessandAdministrativeCommunication(5thEdition).ChinaMachinePress,McGraw-Hill,2005.M.E.HattersleyandL.M.McJannet.ManagementCommunication:PrinciplesandPractice(2ndEdition).ChinaMachinePress,2004.W.B.GudykunstandY.Y.Kim.CommunicatingwithStrangers:AnApproachtoInterculturalCommunication.McGraw-HillEducation,2003.References(Continued)魏江,严进.管理沟通:成功管理的基石(第2版).机械工业出版社,2010.郁文蕾.跨文化商务沟通.华东理工大学出版社,2009.刘晓萍.跨文化商务交际.南开大学出版社,2008.王春阳,鲍平平.跨文化商务沟通.大连理工大学出版社,2007.戴凡,(美)StephenL.J.Smith.文化碰撞:中国北美人际交往误解剖析.上海外语教育出版社,2003.FinalGradingIndividualPresentation(10%)GroupAssignment(10%)Performance(20%):Presence,keynote,seminar,andclassdiscussion,etc.FinalExamorCoursePaper(60%)RequirementsfortheCourseReferencesWebsitesSelf-Study