预防餐具破损培训

Anti-BreakageTrainingProgram预防餐具破损培训项目Anti-BreakageTrainingProgram预防餐具破损培训项目Anti-BreakageTrainingProgram预防餐具破损培训项目餐饮部破损名称measuredinQuantityincludeunaccountedbreakages原因measuredinFrequencyexcludesunaccountedbreakages地点measuredinFrequencyexcludesunaccountedbreakages时间measuredinFrequencyexcludesunaccountedbreakages操作不规范25%运送8%清洗12%已有缺口/已破损14%碰撞11%BeforeDinner15%Lunch22%AfterDinner12%Dinner34%管事部32%餐厅35%厨房21%瓷器63%玻璃器皿35%Thursday,April29,2004page1RootCauseAnalysisforBreakage-AllOutlets客人13%部门measuredinQuantityincludesunaccountedbreakagesBanquet29%StageKitchen8%EestRestaurant15%StageRestaurant20%PregoRestaurant9%堆放不合理8%器皿清洗后的擦拭7%其它2%71%71%ofBreakageIncidentsarecausedbyBehaviorrelatedwhichcanbeaddressedthroughTraining.大约71%由人为因素引致的餐具破损可以通过加强培训来进行改善。SampleofTablewareBreakageDataAnalysis餐具破损数据分析–样本Anti-BreakageTrainingProgram预防餐具破损培训项目餐具运作流程餐具使用清理/收集运送拨洗分类装载上架预冲洗洗涤卸载分类储存Anti-BreakageTrainingProgram预防餐具破损培训项目Bussing清理餐台Anti-BreakageTrainingProgram预防餐具破损培训项目CorrectServiceStationSetUp正确设立服务台Anti-BreakageTrainingProgram预防餐具破损培训项目DONOThandlebyhand,UseaServiceTray.不要直接用手处理,使用托盘Anti-BreakageTrainingProgram预防餐具破损培训项目Propertoolswillhelptoincreaseproductivityandreducebreakage正确使用工具可有效提高生产率及降低破损率Anti-BreakageTrainingProgram预防餐具破损培训项目TrayOverloadOverStacked托盘超负荷堆放过多UnbalanceUn-orderly不平衡无次序的摆放DifferentitemsandSizesStacking不同类型和大小的物品混放Anti-BreakageTrainingProgram预防餐具破损培训项目Placedishwareontheservicetrayinanorderlyfashion在托盘上有序的摆放餐具Anti-BreakageTrainingProgram预防餐具破损培训项目PoorStacking/Unbalanced错误的摆放/不平衡Anti-BreakageTrainingProgram预防餐具破损培训项目Stackneatlyandorderly整齐有序的摆放Anti-BreakageTrainingProgram预防餐具破损培训项目Neverjustleaveglasswaretherewithoutanyprotection应该随时注意对玻璃器皿地保护Anti-BreakageTrainingProgram预防餐具破损培训项目不要利用餐具来运送另一件餐具DoNotusingtablewaretotransportanothertablewareAnti-BreakageTrainingProgram预防餐具破损培训项目Differentitems&SizesStacking不同类型和大小的物品堆放Unbalance不平衡Un-orderly无次序的摆放Anti-BreakageTrainingProgram预防餐具破损培训项目Kepttablelinen,foodsoiletc.separatelyfromtableware将布草、食物垃圾等与餐具分开处理Anti-BreakageTrainingProgram预防餐具破损培训项目Transport运送Anti-BreakageTrainingProgram预防餐具破损培训项目DoNottransportthetablewarebyhandUnprofessionalUnbalanceWasteServiceTime不要用手运送不专业不平衡浪费服务时间Anti-BreakageTrainingProgram预防餐具破损培训项目Transportthetablewarecorrectly正确运送餐具Anti-BreakageTrainingProgram预防餐具破损培训项目Alltransportequipmentshouldbefunctioningwell所有运送设备必须工作正常Anti-BreakageTrainingProgram预防餐具破损培训项目TransportingChinawareorGlasswaredirectlyonaTrolleyisWRONG!在普通推车上直接摆放瓷器或者玻璃器皿是错误的Donotstackhigherthantheedge餐具堆放不要高于护板边缘Anti-BreakageTrainingProgram预防餐具破损培训项目DONOTStackunevenlyontheTrolley推车上叠放的餐具一定要平稳Anti-BreakageTrainingProgram预防餐具破损培训项目DONOTOverstakeTrolley千万不要在推车上堆放过多物品Anti-BreakageTrainingProgram预防餐具破损培训项目Nevercarrytoomuch不要拿太多DoNotoverloadthetransportEquipment不要超载设备或托盘Anti-BreakageTrainingProgram预防餐具破损培训项目Neveroverloadsthetrytoguaranteealltablewareunderyourcontrol切记将餐具的装载数量控制在你的承受能力范围之内Anti-BreakageTrainingProgram预防餐具破损培训项目MidwayStationforBanquetService餐具中转区域Anti-BreakageTrainingProgram预防餐具破损培训项目HandScrapping拨洗/刮除Anti-BreakageTrainingProgram预防餐具破损培训项目Incorrectdesignofthetrashholewithoutanyprotection没有任何保护措施的垃圾口Anti-BreakageTrainingProgram预防餐具破损培训项目PropersetupwiththeBumperRing正确配备垃圾口缓冲胶圈Anti-BreakageTrainingProgram预防餐具破损培训项目NeveruseChinawareorCutlerytoscrapplate决不用瓷器或金属餐具清理餐盘Anti-BreakageTrainingProgram预防餐具破损培训项目UseHandsorProperToolsinstead用手或专用工具代替Anti-BreakageTrainingProgram预防餐具破损培训项目Sorting分类Anti-BreakageTrainingProgram预防餐具破损培训项目IncorrectdesignoftheBreak-downtableis“bottleneck”forDecoy-system不恰当的污碟台设置会阻碍餐具分类系统的有效实施Anti-BreakageTrainingProgram预防餐具破损培训项目Propersetupofthedishroomoperation洗碗区的正确设立Anti-BreakageTrainingProgram预防餐具破损培训项目UnstableSortingProcedure不稳定的餐具分类步骤Anti-BreakageTrainingProgram预防餐具破损培训项目Useatraystandtosupporttraywhensorting当分拣餐具时请使用托盘支架Anti-BreakageTrainingProgram预防餐具破损培训项目DonotoverloadandsoakChinawareofdifferentkindsinthesamecontainer不要在同一个浸泡池中浸泡不同类型的瓷器并且不可过载Anti-BreakageTrainingProgram预防餐具破损培训项目UsedividerrackforsoakingcupsandPlacesametypesinonebin在浸泡杯子时使用杯筐并且每个浸泡池确保只有一种类型Anti-BreakageTrainingProgram预防餐具破损培训项目Silverwareshouldbehandledcarefully.Knifeedgescanbedulledandforktinesbent银器必须小心轻放，否则将引致划伤或变形Anti-BreakageTrainingProgram预防餐具破损培训项目Donotoverloadthepre-soakingcontainer预浸泡程序中不可过载容器Anti-BreakageTrainingProgram预防餐具破损培训项目Mixedchinawareandsteelcutlerytogether瓷器和不锈钢餐具混合洗涤Anti-BreakageTrainingProgram预防餐具破损培训项目ConsidertoupgradebytheSilvermasterSystem建议升级更换为Silvermaster系统Anti-BreakageTrainingProgram预防餐具破损培训项目Incorrectplatespre-soakingprocedurewillcausehighpotentialbreakage,employeeaccidentandlowproductivity错误的餐具预浸泡程序将提高潜在破损率；威胁雇员安全及降低生产率Anti-BreakageTrainingProgram预防餐具破损培训项目ConsidertoupgradebytheSoakMasterSystem建议升级使用SoakMaster系统Anti-BreakageTrainingProgram预防餐具破损培训项目Don’twashheavydutyequipmentinrushhours在繁忙时段不要马上洗涤非急用的大件器皿Anti-BreakageTrainingProgram预防餐具破损培训项目DONOTOverStackthewashingsinkStackorderlyAndStackaccordingtoitskind不要过度堆放洗涤水槽要有序的按照它的类型堆放Anti-BreakageTrainingProgram预防餐具破损培训项目DecoySystemisnotinuse,highpotentialbreakagerate杂乱无章的残食台将引致极高的破损率Anti-BreakageTrainingProgram预防