搜索
(100872)Thakor(2000,2002)Copeland19942002200320021Copeland(1994)Damodaran(1996)Kathandaramanetal.200111Slywotzky,A.J.etal.1998(Stabell,C.etal.1998)Kimet2al.1997Wal.Mart.22113()1(Bachetal.1987).Zeithaml(1991)Zeithaml(1)(2)(3)ZeithamlCollis,(1994)(consumersurplus)(Whitehead,1996)BowmanCliffAmbrosiniVeronique(2000)2Duchessi(2002)4Garvin(1987)Berry1985.1999Zeithaml113HeskettJames(1994)BlattbergDeighton(1996)(PayneAdrian2001)5Tapscott2002p94-95()150corecompetence1957PhilipSelznickdistinctivecompetenceSelznick1957Ansoff(1965)Andrews(1965)strengthsweaknessesresource-basedschool(Wernerfelt1984Barney1991,Peteraf1993)PrahaladHamel19901corecompetence1999Collis31633R&D212090Festiva()1walker,etal.1999node73(1)(2)()18MalonMJ(1997)1Vokurka(1998)2004219(1)(2).Tapsscott,etal.2002,p1182004101.Andrews,KennethR.,1980(firstpublished1965).TheConceptofCorporateStrategy,revisededition.[M]HomewoodIllinois:RichardD.Irvin,Inc.2.Ansoff,Igor,1965.CorporateStrategy.[M]NewYork:McGraw-Hill3.Bach,G.L.,R.Flanagan,J.Howell,F.Levy,A.Lima.Microeconomics(11thedn).[M]NJ:Prentice-Hall,EnglewoodCliffs,1987:924.Barney,J.,1995.LookinginsideforCompetitiveAdvantage.[J]AcademyofManagementExcutive.vol.9,no.45.Berry,L.,V.Zeithamal,P.Parasuraman,1985.QualityCountsinServiceToo.[J]BusinessHorizons28,no.3:44-526.BlattbergR.C.andJ.Deighton.ManageMarketingbytheCustomerEquityTest.[J]HarvardBusinessReview,Jul/Aug96,Vol.74,Issue4136-1447.BowmanCliffandAmbrosiniVeronique.,Mar2000.ValueCreationVersusValueCapture:TowardaCoherentDefinitionofValueinStrategy.[J]BritishJournalofManagement,Vol.11Issue18.CollisD.,1994.HowValuableareOrganizationalCapabilities?[J]StrategicManagementJournal,15:143-1529.Copeland,Tom,TimKollerandJackMurrin1994.Valuation:MeasuringandManagingtheValueofCompanies,2ndedition.[M]Mckinsey&Company,Inc.USA2210.Damodaran,1996.InvestmentValuation.[M]NewYorkJohnWiley11.Duchessi,Peter...[M]2003791-9312.Garvin,D.A.,1987.CompetingontheEightDimensionsofQuality.[J]HarvardBusinessReview,November-December:101-10913.HeskettJamesL.JonesThomasO..SasserJr.,W.EarlandSchlesingerLeonard.,Mar/Apr94,PuttingtheService-ProfitChaintoWork.[J]HarvardBusinessReview;Vol.72Issue216427014.Kathandaraman,Prabakar,DavidT.Wilson,May2001.TheFutureofCompetition.[J]IndustrialMarketingManagement.Vol.30Issue4379-38915.Kim,W.Chan;Mauborgne,Rene,1997.ValueInnovation:TheStrategicLogicofHighGrowth[J]HarvardBusinessReview,00178012,Jan/Feb97,Vol.75,Issue1:103-11216.MalonMJ,1997.SupplyChainPartnerships:OpportunitiesforOperationsResearch[J].EuropeanJournalofOperationalResearch,101(3):419-42917.PayneAdrian,Jun2001.DiagnosingCustomerValue:IntegratingTheValueProcessandRelationshipMarketing.[J]BritishJournalofManagement,Vol.12,Issue218.Peteraf,M.A.,1993.TheCornerstonesofCompetitiveAdvantage:AResourceBasedView.[J]StrategicManagementJournal,14:179-19119.Prahalad,C.K.,Hamel,Gary,1990.TheCoreCompetenceoftheCorporation.[J]HarvardBusinessReview,May-June:79-911120.SelznickPhilip,1957.LeadershipinAdministration.[M]NewYork:Harper&Row.21.Slywotzky,A.J.etal.19982000.[M].22.Stabell,C.,Fjeldstad,D.,1998.ConfiguringValueforCompetitiveAdvantageonChains,Shops,andNetworks.[J]StrategicManagementJournal,Vol.1923.Tapscott,D.,D.Ticoll,A.Lowy.,2002..[M]24.Thakor,AnjanV.,2000.2002..[M]25.VokurkaJ.etal,1998.SupplyPartnership:aCaseStudy[J].ProductionandInventoryManagement,1:30-3526.Walker,WilliamT.,KarenL.Alber,Jan1999.UnderstandSupplyChainManagement,[J]APICS-TPA,vol.99,No.127.WhiteheadG.,1996.Economics(15thedn).[M]Oxford:ButterworthHeinemann28..1999.1999.9.[M]3629.A2002...[M]30.,1999..[J],1:53-5731.2003..[J],139-4332.2002..[J],69-102005512