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南华大学硕士学位论文智力资源管理四维分析与价值贡献机制研究姓名：张良久申请学位级别：硕士专业：企业管理指导教师：周晓东20070401I:IIFour-dimensionAnalysisandValue-contributingMechanismofIntellectualResourcesManagementAbstractThedeepgoingofknowledgeeconomyhasmadeknowledgeanimportantpartofassets.Talentsandintelligencehavetakenupdominantpositionsinproductionandassetsconstituents.Astheownerofknowledge,knowledge-employeeshavebecometheintellectualresourcesofcorporations.Intellectualresourceshavebecometheimportantsourcesofcorporations’competitiveadvantagesbecausetheyarethecoreofcorporationstrategicresources.Theeffectsofintellectualresourcesmanagementdeterminetheprofitsofcorporations’performances.Intellectualresourceisthecorepartofhumanresourceswhichcanbringknowledgeablestaffandgroupwhohavecompetitiveadvantagestocorporations.IntellectualresourcemanagementisthecoreofHumanResourceManagement(HRM).HRMhassupportedintellectualresourcenotonlyfromtheories,butalsopractices.However,thecharacteristicsoftheintellectualresourcemanagementobjectsdeterminethatitcannotoperateaccordingtoHRM’smode,butanexpansiveviewofintellectualresourcemanagementmode.Thispaperputsforwardananalysisframeofintellectualresourcemanagementfromfourdimensionsofstrategy,knowledge,technology,andpsychology,onthebasisofhumanresourcetheoriesandthepresentstudyofintellectualresources.Inthedimensionofstrategy,intellectualresourcemanagementshouldhavestrategydirecting,focusingontheimprovementofcorporationprofitsduringthestrategicmanagement.Inthedimensionoftechnology,intellectualresourcemanagementshouldoptimizethemanagementprocessandmodebyusingnewtechnology,newtechnologyasthebasisofmanagement.Intheknowledgedimension,knowledgemanagementshouldbecomethecoreofcorporationintellectualresourcemanagement,andintellectualresourcemanagementshouldplayapositiveroleintheknowledgemanagementflow.Inthepsychologydimension,psychologicalcontractshouldbecomeanimportantmechanismtopromoteintellectualresources,andintellectualresourcesshouldconstructthepsychologicalcontractforthememberspositively.Basedontheanalysisoftheintellectualresourcemanagementframes,thispaperputsforwardavalue-contributingmechanismmodetodiscussthefunctionsofintellectualresourcesinthecorporationprofits.Inthismode,aseriesofmiddlevariablesareintroducedtoexplaintheprocessandmodeofthismechanism.Asahighperformanceworksystem,ithasaseriesofbestpracticesinapplication.InChapterFive,thispaperlistssomepracticesofintellectualresourcesmanagement,whichcontributesgreatlytothecorporationprofits.IIIZhangLiangjiu(BusinessManagement)DirectedbyProf.ZhouXiaodongKeywords:Intellectualresourcemanagement;Four-dimensionanalysisframework;Value-contributingmechanism11.1,,1.1.11954[1],E21997,[2],1.2.,,3.,150011.1.220501HR.[M].,200341.1.3HRHRE-HRCMC5ERPE-HRCEO31.1.4.(1994)[3]2060(),3.://=28935.(),[4],2004[5]8,(explicitknowledge),(tacitknowledge)1191.41.4.11.4.2101.4.3,,,,,,,2112122.1,,,()(),(1999)[7](structure-conduct-performance,SCP)20031,13[8],2,,3,,314(AmitBelcourt1999)[9]4:1992[10]31RobertJohn1999[11]111225152.2,Peterdrucker(2004)[12]ThomasHDavenport(1990)[13]HeyesRoth=++[14]IkujiroNonaka(1991)[15],,SoftrwareMagazine(1990)[16]Mathotra[17](2000)[18](2000),,,()()(),,16[19](2003)[20](2004)K9[21]KaiMertins(2004)[22]Koulopoulos,Toms,Spinello[23],,,,,,,(2003)174[24]Lepak,Snell(1999)2003Lepak,Snell[24]:////2.3e-HR(VirtualHumanResource)McNerney1995[25]Lepak,Snell1998[26]418eHR(e-humanresource)eHR2004eHR[27]1.;2.;3.;4.;5.2.4(1992)[28](1)(2)(3)(4)19(Robinson,1996)[29],(Robinson,1996),(MorrisonE,Robinson,1997)[30]2.52000[31](TCAT);(SPSS)1994[32]2004CAS[33](complexadaptivesystem,CAS).H.(HollandJ.H.1995)[34]20(MountainQuestInstitute)AlexBennetDavidBennet(2000),[35]CAS(IntelligentComplexAdaptiveSystem,ICAS),,,2006CASAlexBennetDavidBennet(5)[36],,,,,2005(6)[37]5212.61954,e-HR6223.17233.224/7B2Ee-learning7243.2.12225--33HRM/IRM3.2.2Boxall1996[38]LadoWilson199426SHRM[39]2003[40]83.2.320049[41]8279,,92870-80%60%63.33.3.1(1945)IknjiroNonaka(1991)[42]Lcpak&Snell2003106.=233929////////10303.3.2(KM)KM1000303120031585967,,,7.(4)[43]4!33,3.4343.4.12l(,1999)[44]2001[45]35()()()()36WorkWaysWorkWaysTMWorkWaysTMWorkWaysTM80%WorkWays60%85007565628HR.:IBM3.4.3SARS9.11HRHRe-HRHRe-HRITE-HR38E-HR1.HR/2.3.ERP4.ORACLEB/SHRHRE-HR:9e-HRHRMIS()eElectronice1e2B-TO-B()HR3B-TO-C()HREfficiency9HR.