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华中科技大学硕士学位论文A电力设备厂实施ERP系统的应用研究姓名：周振坤申请学位级别：硕士专业：工商管理指导教师：马士华20061027I21,,.ERP,AERPERPAERPERPERP:ERP,,AERP,,.IIAbstractThe21thcenturyistheageofinformation.Fortheglobeeconomicunificationandimmenseincreaseofinformation,allenterpriseshavebeenforcedtochoosethewayofinformationmanagement.ERPsoftwaresystem,beingusednowinenterprises,hasalreadybecomeanimportantmeasuretoremakeenterprises’managementmediumandtorealizeenterprises’informationmanagementforpromotingenterprises’corecompetition.ThispaperstudiedAelectricpowerequipmentfactoryfromitsexistentproblems,challengesandinformationaldemands.Aftertwoyears’ERPimplementationandapplicationresearch,werebuildandoptimizedthecoreoperationflowbytheimplementationofERPsoftwaresystem.Basedonthecomparisonofcoreoperationflowbeforeandafterbusinessprocessreengineering,thispaperstudiedtheeffectoftheimprovement,includingmanagementapplicationanalysisandthevalueimprovementarousedbykeyperformanceindex.ThenthepaperstudiedthemanagementprocessofERPprojectimplementationbyusingtheprojectmanagementtheoryandputforwardsuccessfulmethodsofERPprojectimplementationaccordingtothescientificalmethodologyofimplementation,finallyproposedimplementationriskofERPprojectsanditssolutions.Aimofthearticleis:aimatfailureofsomeChineseenterprises’developingERPandtrytogivesomesuggestiontoavoidthefailure.ThispaperistargetingtheabovetaskandcarefullymakinginvestigationsandresearchinaccordancewithAPEW’spractical.Afterthat,itputsforwardcorrespondingcountermeasuresandideasfortheguidanceofAPEWERPapplicationpractice,domesticmanufacturersandotherERPimplementationenterpriseforreference.Keywords:ERP,Implementation,BPR(“”)::::111.1ERPERPMRPMRPERPERP[9]ERP500ERPERPERP1.2AERP1.2.11A2A1998AOQCISO90012A1-11-1A31200223MTOMakeToOrder[10]342006ERPU88.52,BOMERP1.2.2WTO412[10]“”34[10]5[10]“”5“”“”“TeamWork”“”“JIT”“”5STPMTQC6Internet/Intranet247622.11234567WTO72.21)2)3)4)5)6)7)8)9)10)11)12)2.2.11,,2-14000—4500300010001001601.63—3082-121232-12-1////()92.2.21VMI212233451032-22-2ABC2.2.3111,..2:32-32-3BOM2.2.4112212341356732-4142-42.2.52.3123U88.521533.1A12,3.23.2.1BPR[7]BPR16ITERP1234[14]5[14]3.2.21[4]2ERPPDMGTGroupTechnologyIT[4]33-117BOMUFOBOM3-13.2.318[13]BPR1)ERP2)3)ERP4)5)6)7)3.2.41()1ABCMRPROP23-2193-23/20[8]12/[8]34,,.U8.52(BOM)MRPBOM102121213-33-32///22/BOM//3313-423NY3-4241243-5MPS[][]MPS[]-[]MPS[]MPS-MPSMRP[]-/--()()-BRP()BRPMPSMRP3-52BOMBOMBOM25MPSMRP[]MRPMRPMRPMRPMRPMRP5///1262///3-6/////-/-ERP---/-/[][][][]3-6///273MPS4613-728MRPYN1:2:3-77A29V1.0,,,,,.,,,V2.0.BOMU851A3.2.51U8-ERPA[18]1230342A12345678ABC910313.2.61233244.14.1.1ERP/2-44.1.2AERP20048200551200482005512333456///2U852:U851ABOMMRP;BOM///3ERPOA34////4.24.2.1[23]112(DDP)3532114-1:4-1:////363:44-2:4-2/5A4-3:4-3/31372:::344-4,4-45A4-1384-14.2.21139232123124405ERP[22]1golive()1234IT412ERP123431234412BPR/ERP3ERP/4425ERP123'6ERP1234714323“”4567IT89102044ERPERPERP452004PMBAU8A46[1].ERP25-60[2].ERP20-37[3]AlexisLeon.ERPDemystified.Copyright2000bytheMcGraw-HillCompanies,Inc.[4]RaymondMcLeodJr.,GeorgeSchell.ManagementInformationSystems,8th.Copyright2001byPrenticeHallCompanies,Inc.12-40[5].30-39[6].35-60[7]().H..——.2002.1:25-80[8]...2003.4:22-140[9],,..2-36[10],.9-420[11],..80-87[12]().,.,...10-56[13]().J....——.1999.8[14]().-..:.9-98[15].MRP.1997:30-50[16]()..IT..:,2002:35-40[17]ERP20021030-31[18],,.MRP/ERP.:47,2001:67-117[19]().R.,().E.,.,..(11).[20],..20-24[21]().,...(2)40-45[22]ERP200362-80[23].ERPStepByStep.:,2004:22-95[24]HammerM,StantonSA.TheReengineeringHandbookAHandbook.HarperBusiness,NewYork,1995:70-94[25],..2005.3:30-34[26]SAPAG.EnterpriseModeling–Consultant’sHandbook.SAPAG,2000:22-60[27].MRP24-25[28].70-78[29]()..90[30]ERP20036157-158[31]ERP20021286-134[32]Blattberg,R.C.,G.D.EppenandJ.Lieberman,“ATheoreticalandEmpiricalEvaluationofPriceDealsforConsumerNondurables,”JournalofMarketing45,no.1(1981):116-129.[33]Federgruen,A.,andA.Heching,“CombinedPricingandInventoryControlUnderUncertainty,”OperationsResearch47,no.3(1999):454-475.[34]Gallego,G.,andG.vanRyzin,“OptimalDynamicPricingofInventoriesWithStochasticDemandOverFiniteHorizons,”ManagementScience40(August1994):999-1020.[35]Boyaci,T.,andS.Ray,“ProductDifferentiationandCapacityCostInteractioninTimeandPriceSensitiveMarkets,”ManufacturingandServiceOperations48Management5,no.1(2003):18-36.[36]Harris,F.W.,“HowManyPartsToMakeatOnce,”Factory,TheMagazineofManagement10(1913):135-136,152.[37]ImpactofSmartCustomersinaPromotionalEnvironment,”ManufacturingandServiceOperationsManagement4,no.3(2002):228-240.[38]Iyer,A.V.,andJ.Ye,“AssessingtheValueofInformationSharinginaPromotionalRetailEnvironment,”ManufacturingandServiceOperationsManagement2,no.2(2000):128-143.[39]Jorgensen,S.,andP.Kort,“OptimalPricingandInventoryPolicies:CentralizedandDecentralizedDecisionMaking,”EuropeanJournalofOperationsResearch138(May2002):578-600.[40]Kannan,P.K.,andP.K.Kopalle,“DynamicPricingontheInternet:ImportanceandImplicationsforConsumerBehavior,”InternationalJournalofElectronicCommerce5(spring2001):63-83.[41]McGill,J.I.,andG.J.vanRyzin,“RevenueManagement:Resea