通过托管应用管理来提高企业应用的业务价值

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©2006IDC#2038921IBMBarryRubenstein200611(PackagedApplications)24x7ITITApplicationManagement,“AM”ITITSAPOraclePeopleSoftSiebelAMIDC5SpeenStreetFramingham,MA01701USAP.508.872.8200F.508.935.4015©2006IDCIDCSAPOraclePeopleSoftJDEdwardsIBMAOD200668IDC30IBMAOD11IDCITITIDCSAPOracleIT©2006IDC#2038923ITITITSOAITITITITITIT24x724x724x7IT24x74#203892©2006IDCITITITITITITAMITAMAMAMAMAMAMITITAMAMIBMApplicationsOnDemand©2006IDC#2038925AMAMAM11AMAMIDC2006AMSaaSAMWebSaaSSalesforce.comNetSuiteRightNowCRMAM6#203892©2006IDCITCMM/CMMiCMM/CMMiCarnegieMellonITIDCIT304/IT51.1%ITIT2©2006IDC#203892722005AM12IDC201034CAGR22.4%AM2007IT2005AM12IDC201034CAGR22.4%2200520102005200620072008200920102005-2010CAGR(%)1,2421,6052,0892,6623,1233,41122.4%29.230.127.417.39.2IDC200615IDC8#203892©2006IDC12005-2010IDC2006©2006IDC#20389292ITITITn=304IDC2006%10#203892©2006IDCTCOTCOTCOTTCOROITCOITIDCIDC34TCOTCOTCOIT3DEVUATUATPRODTESTUATTEST,UAT,PRODDEVUATUATPRODTEST,UAT,PROD/////©2006IDC#203892113/SQLUPSSAS7024x7/24x7CPU24x7OracleDB/MSSQL/Unix/WindowsDNSIPISDNFTPBIOS/IOSSSLSMTPISDNBRI12#203892©2006IDC3ERDWindowsBIOS/IOSWebDRDRDRWeb©2006IDC#203892133/NTFTP/IDC20064WindowsUnixSANDNSVPNSAPOraclePeopleSoftSiebelOracleIBMDB2MicrosoftSQLServerCitrixIDC200614#203892©2006IDCTCOXXSAP60,000/55,000/5,00055,000X4024x7X98%99.9%98%TCOTCOTCOTCOTCOIDC30TCO3SAPOracleJDEdwardsPeopleSoft32956,442677,304TCO©2006IDC#203892153n=305IDC2006IDCIT16#203892©2006IDCITITITITITITAMITITITITSLAITSLA©2006IDC#20389217ITSLAITITIT24x7ITSLASAPOracleITITITCMMiITITILSAS7018#203892©2006IDCITITITITITITITIT75%ITITITITbugITITIT10050©2006IDC#20389219ITITITCITcostcontrolcultureC30TCOROIIDCNoNo20#203892©2006IDCITTCOROIROITCOIDCROITCOITITAMIBMTivoliHPOpenViewCABMCSLASAS70ITIL100%ITAM©2006IDC#20389221ITITITIDCITITASPIDCASPISVASPSoftware-as-a-service,“SaaS”SaaSWebSAPOracleITIT22#203892©2006IDC4IDC300IDC444IT/n=304IDC2006ROIIT©2006IDC#20389223IDCIBMIBMITIBMITIDCITIDCIT24#203892©2006IDCSLAITITITITITIT/IT©2006IDC#20389225ITIDC300IT5IDC5ITN=304IDC2006IT//26#203892©2006IDCIDCCITCAMCIOITITAMIBMITITIDCIT33IT©2006IDC#20389227IDCITITIBMSLAIBMIBMIDCIDCIDCIDCIDC2006

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