企业资料1LeadingasuccessfulLibrary领导成功的图书馆Dr.QiChenLibraryDirector-ArgosyUniversityEast陈琦博士美国阿格西大学企业资料2Outline提要Whatisleadership什么是领导Librarians’competencyin21stcentury图书馆员在21世纪的能力Professionaldevelopment专业发展21stcenturychallenges21世纪的挑战Staffreview员工表现评估企业资料3WhatisaLeadership领导Leadership-aprocess领导是一个过程LeadershipisnotmanagingLeaderscarryoutthisprocessbyapplyingtheirleadershipknowledgeandskills领导通过运用他们的知识和技能的进行领导过程Influenceotherstoaccomplishanobjective影响他人完成目标Directtheorganizationinawaythatmakesitmorecohesiveandcoherent指导所在组织使它更具凝聚力和连贯力企业资料4TheoryofLeadership领导理论Threebasictheoriesthatpeoplebecomeleaders(Bass,1990).TraitTheory--Personalitymayleadpeoplenaturallyintoleadershiproles.个性理论-个性可能导致人们自然地发挥领导作用GreatEventsTheory-Acrisisorimportanteventmaycauseapersontorisetotheoccasion,whichbringsoutextraordinaryleadershipqualitiesinanordinaryperson.重大事件理论-危机或重要事件可能导致一个人挺身而出,带出在一个普通的人非凡的领导才能。Transformational/ProcessLeadershipTheory-Peoplecanchoosetobecomeleaders.Peoplecanlearnleadershipskills.转换领导理论-人们可以选择成为领袖。人们可以学习领导技巧。企业资料5Laissez-faire–bureaucracy自由放任-官僚主义Avoidtakingastand避免采取立场Ignoreproblems忽略的问题Donotfollowup不跟进Refrainfromintervening不想干预Theydonotcare不在乎企业资料6Laissez-faire–bureaucracy自由放任-官僚主义Meetingswithoutagenda,agreewithwhateverissaidtothem,beinfluencedbythelastpersontospeaktothem没有议程的会议,同意每个人说的。尤其是受最后一个人发言的影响Leadstodysfunctionalconflictandalackofachievement导致功能失调的冲突,缺乏成就Subordinatesarelefttofendforthemselves下属自生自灭Believecreativity,inspiration,helpandsupportareunnecessary相信创意,灵感,帮助和支持是不必要的result-alienation结果-造成分化企业资料7Transactionalleadership交易型领导Management-by-exceptionandcontingentreward,usuallysetperformanceobjectives/standards:管理按奖励定,通常设定绩效目标/标准:Twoapproaches两种方法Passive:Waitingforproblemstoarise被动等待出现的问题Reactingtoerrors有错误才反应Interveningreluctantly勉强干预Positive:肯定方法论Monitoringfordeviationsanderrorsandcorrectingthem监测偏差和纠正错误Enforcingrulesandprocedures执行规则和程序Avoidanceofinitiationorrisk-takingbyfollowers避免风险采取的追随者企业资料8Transformationalleadership变革型领导Moreeffectiveaspectsoftransactionalleadershipandavoidsitslesseffectiveanddysfunctionalaspect更有效的领导方式避免无效和不正常的方面4components:四部分组成:Individualizedconsideration个性化的考虑Intellectualsimulation激发智力发展Inspiration启示/鼓励Charisma-Idealizedinfluence魅力-理想化的影响企业资料9TransformationalLeadership变革型领导Individualizedconsideration重视考虑个人Providingmatchingchallenges提供相应的挑战Givingopportunitiestolearn提供学习机会Delegating委派任务Coachingandgivingfeedback教练,并给予反馈Empowermentoffollowers让职员自身更强大Improveanddevelopmentthemselves改进和发展自己Letitgoofthepast不计较过去Maketimetoworkwithindividualswhoneedsit腾出时间帮助他人的工作企业资料10TransformationalLeadership变革型领导Intellectualsimulation激发智力发展Stimulatetheintellectandimaginationofthefollowers激发职员的智力和想象力Encourageimaginationandcreativity鼓励想象力和创造力Useandencourageintuitionaswellaslogic使用,并鼓励直觉以及逻辑思维企业资料11TransformationalLeadership变革型领导Inspirationalmotivation鼓舞人心Articulateexcitingpossibilities利用令人振奋的机会Communicateclearandrationalvision明确合理的表达远见Alignindividualandorganizationalgoals把个人和组织目标相联接Treatthreatsandproblemsaopportunities把威胁和问题看作机会,Example:例如:“Ihaveadream…“-MLK我有一个梦想...“-MLK“Asknotwhatyourcountrycandoforyoubutaskwhatyoucandoforyourcountry’-JFK不要问你的国家能为你做,但要问你能为国家做'-肯尼迪““企业资料12TransformationalLeadership变革型领导Idealizedinfluence–charisma理想化的影响-魅力Expressconfidenceinvision对展望表示信心Admireitsqualities尊重它的品质Abletotakefullresponsibilityforactions能够担负责任Displayasenseofpurpose,persistenceandtrustinotherpeople显示出对目标的持续性,对它其他人的信任Emphasizeaccomplishmentsnotfailure注重成就,不注重失败企业资料13Leadershipyouexperienced你与到过的领导Whattypeofleadersareyou?你是这么样的领导?Canyoutelluswhatkindofleadersyoulike?你所喜欢的领导.Namealeaderorleadersthatyouhavehad?Goodorbad?你遇到过的好领导,不好的领导.企业资料14BEaprofessional:beloyaltotheorganization,performselflessservice,takepersonalresponsibility.专业化:忠于组织,执行无私的服务,承担个人责任BE:Honesty,competence,candor,commitment,integrity,courage,straightforwardness,imagination.是:诚信,能力,坦诚,承诺,正直,勇敢,正直,想象力。KNOWthefourfactorsofleadership—follower,leader,communication,situation.懂得领导的四个因素-职员,领导,沟通和局面。KNOWyourself:strengthsandweakness,knowledge,andskills.认识你自己:优势与劣势,知识和技能。KNOWhumannature:humanneeds,emotions,andhowpeoplerespondtostress.知道人类的本质:人的需要,情感,以及人们如何应对压力。KNOWyourjob:beproficientandbeabletotrainothersintheirtasks.了解你的工作:精通并能培养他们的任务等。KNOWyourorganization:wheretogoforhelp,itsclimateandculture,whotheunofficialleadersare.知道您的组织:去哪里寻求帮助,它的气候和文化,谁是非官方的领导人。DOprovidedirection:goalsetting,problemsolving,decisionmaking,planning.确实提供了方向:目标设定,解决问题,决策,规划。BE,KNOW,DOHowtobeagoodleader?如何做领导?企业资料15BE,KNOW,DOToBeaGoodLeader如何做领导DOimplement:communicating,coordinating,supervising,evaluating.执行:沟通,协调,监督,评价DOmotivate:developmoraleandespritdecorpsintheorganization,train,coach,counsel.激励:发展的士气和团队精神,培训,教练队伍KNOWyourjob:beproficientandbeabletotrainothersintheirtasks.了解你的工作:精通你的工作,并能培养员工做的任务。Earnedrespect,赢得尊重Haveaclearsenseofdirection,byconveyingastrongvisionofthefuture.有一个明确的方向感,表达强烈的未来远景。Honorable,trusted,andethical尊敬,信任和道德Notself-serving-presentagoodimagetotheirseniors不谋私利,呈现