国际商务函电Unit 12 claim and settlement

LOGOPartOnePartTwoPartThreePartFourPartFiveContents(1)LOGO’sviolationofthecontract.Theinsuranceclaimtakesplaceaftertheinsuredgoodsaredamagedorlostduetotheriskswhentheyhavenotbeenturnedintorealitythattheinsurerpromisestoinsureagainst.2.TheDifferentTypesofClaims(2)LOGO)BeingtimelyistheNo.1principleofmakingaclaimbyletter.2)Beingcourteousisimportant.3)Beingspecificisalsoessentialinwritingsuchaletter.4)Beingaccurateincitingthesupportingmaterials,goeshandinhandwiththeaboveprinciple.LOGO我们遗憾地说我们要对……索赔｡Wereallydon’twantbutitisnecessarytomakeaclaimforthehugelosseswesufferedagainstsb.我们真的不想,但面对所遭受的这么大的损失我们只得向……索赔｡Muchtoourregretthatweneedtofileaclaimagainstyoufor...我们不得不很遗憾地向贵方就……提出索赔｡LOGO由……出具的检验报告证明了……Wehaveinvitedlicensedsurveyorstochecktheconsignmentof...anddiscoveredthat...我们请了有资格的检验员来检验了这批……,结果发现……Thegoodssupplieddonotmatchthesamplesyousenttous.贵方所供的货与你们之前寄来的样品并不吻合｡Theproductsarenotofthequalityweordered.这些产品的质量并没有达到我们所订产品的质量标准｡LOGO根据检验报告,我方在此就……提出索赔｡Wemustrequesttheimmediatereplacementofthecargo.我们必须要求马上换货｡Wecannothelpfilingaclaimagainstyoufortheinvoicevalueandinspectioncharges.我们只能向贵方提出索赔,索赔额为发票金额加上检验费用｡Welookforwardtoyourearlysettlement.我方希望你们能早日理赔｡Pleaseinformusofyourdecisiononhowtosettletheclaim.请把贵方打算如何处理此次索赔的想法告诉我们｡LOGO我方希望能尽快解决此事｡Wetrustthatyouwilltakethesaidissueintoseriousconsiderationandfavoruswithapromptsolution.我方希望贵方能认真考虑此事,尽快提出一个好的解决方法｡ForlettersinreplytothelettersraisingclaimsThankyouforyourletterof...anditismuchtoourregretthatwehear...感谢贵方……的来函,从函中我们很遗憾地得知……LOGO关于贵方……日的来信,我们对信中提及的这一不幸事件深表遗憾｡Wehavereceivedyourletterof...withgreatregretlearningthat...贵方……的来函已收悉,我们非常遗憾地获悉……Aftergoingintothematterwefindthat...在深入调查事件后我们发现……LOGO，itisbelievedthatthelossisdueto....在立刻展开调查后,我们相信这次损失是由……造成的｡Thefindingsthatareprovidedbythestaffcheckingthedamagedgoodsshowthat...对受损货物进行检查的工作人员提交了检查结果,结果显示……Wearearrangingthereplacementof...assoonaspossible.我们将尽快给贵方寄去……的替代品｡LOGO我们会负责对贵方的索赔进行偿付,马上付……的赔偿款｡Thereforewefindnogroundstocompensateyoufortheloss.因此本方认为我们没有理由赔偿贵方的此项损失｡Theresponsibilityshouldrestwitheitherthecarrierortheinsurerinsteadofus,andifyouneed,wewouldliketolodge,onbehalfofyou,aclaimagainstthem.这个责任不应由我方,而应由承运人或保险人来承担,如果贵方需要,我方可代你们向他们提出索赔｡LOGO(1)1.putin/lodge/file/register/make/lay/raiseaclaimagainstsb.向某人索赔2.claim...(acertainamountofmoney)from...(sb.)for...(sth.)向……就……索赔……金额3.makeaclaimagainst...(sb.)for...(acertainamountofmoney)for...向……就……(原因)索赔……金额4.entertain/acceptaclaim接受索赔5.settleaclaim理赔;进行赔偿6.surveyreport检验报告7.onthestrengthof...因为/凭借……8.onarrivalof...在……到达后9.replacementgoods替换品10.cannotbut只得LOGO(2)11.shortdelivery短量;货少运了12.shortweight短重;货不够秤13.inferiorquality质量低劣14.improperpacking不适当的包装15.Ai