5余锋-速度和流程–在英格索兰建立一个精益型企业

June7,2012LeanSummit2012,ShanghaiIngersollRand,SecurityTechnologies,AsiaPacificSpeedandFlow-BuildingaLeanEnterpriseinIngersollRandLeanDeploymentStrategy速度和流程–在英格索兰建立一个精益型企业精益展开战略WilliamYu,PresidentIngersollRandSecurityTechnologiesAsiaPacific2•IntroductiontoIngersollRandSecurityTechnologies•LeaninBusinessStrategy•StrategytoImplementation-GoalDeployment•TheRoleofLeadership•MissionControl•A3Thinking,CoachingandProblemSolving•BuildingaCultureofContinuousImprovementSpeed&Flow-LeanDeploymentStrategy速度和流程-经益展开战略3IngersollRandProfileToday英格索兰今日概况•Operationsineverymajorgeographicregion•$14Billiondiversifiedindustrialcompany•Over60,000Employeesworldwide•About100Manufacturingfacilitiesworldwide•Strategicbrandsare#1or#2intheirmarkets•年销售额逾140亿美元的全球性多元化工业公司•全球拥有近60,000名员工•全球约100个生产制造工厂•企业运营遍布每个主要区域•战略品牌位于同行业市场的#1或#24IngersollRandStructure英格索兰构成•ClimateSolutionsGlobalSectorwithCommercialHVAC&TransportTemperatureSolutionsOrganisedregionallywithsomecentralfunction•IndustrialTechnologySolutionsGlobalSectorwithcompressedairproductivitysolutionsandcompactvehiclesOrganisedregionallywithsomecentralfunctions•SecurityTechnologiesGlobalSectorDeliveringSecuritySolutionstoCommercialMarketsOrganisedregionally•ResidentialSolutionsAmericasSectorDeliveringSecurity&ComfortSolutionstoResidentialMarkets•温控技术•工业技术•安防技术•民用技术5Market-leadingBrands市场主导品牌#1US#2WorldwideCommercialHVACEquipment#1NorthAmericalockanddoorhardware#1Worldwidegolfcars#1NorthAmericadisplaycases#1NorthAmericaserviceprovider#1Worldwidetransportrefrigeration#1NorthAmericaaircompressors,airtoolsComfortandClimateControlBrandsIndustrialBrandsSecurityBrand6IRFHManufacturingHardwareBusinessesSystemsIntegrationHighElectronics&SoftwareContentMechanicalContentwithSomeElectronicControlProjectBased.Systems&SolutionswithValueAddedFactoryBased.UnitaryProductswithHighProductionContentMultipleStepstoEndUser,DistributionReliantDirecttoEndUsersRegionalBusinessStrategy区域业务战略7HardwareManufacturer(IngersollRand)WholesalerEndUserBigBoxHardwareValueChain机械五金价值链DoorManufacturerOn-lineStoreDeveloperSystemIntegratorDecorationCompanyDistributorRetailerIngersollRanddeliversvaluetoendusersthroughvarietyofchannelsinmultipleverticalmarkets.US/EUManufacturingOperationsSuppliersAPManufacturingOperations8•OperationalExcellenceisnoteverythingwewilldo…ButitishowwewilldoeverythingIROperationalExcellenceis…HowweAchieveBusinessGoalsIR营运的卓越在于………….我们是如何取得业绩目标的•运营的卓越不是我们将要做的每件事，而是我们如何做这些事。9IROperationalExcellenceis…AimedattheWholeValueStreamIR营运的卓越在于瞄准整个价值流“Abadsystemwillbeatagoodpersoneverytime”W.EdwardsDemingTransactional+OperationalInformationFlowandMaterialFlowandAndSWIPFlowEnterpriseTransformationManufacturingTransformation10•Accessibilityandapplicability-leancoverseverything!•Lesscomplexsetoftoolswithbroadapplication•Significantopportunitiesthroughoutthevaluechain•Aimedateveryone•Leantodrivemajorshiftinculture•SixsigmadrivenbyexpertstosolvecomplexproblemswithvariationIROperationalExcellenceis…ConcentratedAroundLeanFirstIR营运的卓越在于……….集中围绕精益先行•近用性和适用性----精益涵盖方方面面•方法/工具不复杂，适用性却很广•重大的机会贯穿于价值链•人人参与•精益带动文化的重要转变•专家推动六西格玛用变化的方法解决复杂问题11BusinessGrowthStrategiesOperationalExcellenceEmployeeEngagementGDPturnsSTRATEGIESintoRESULTSthroughACTIONGoalDeploymentProcess(GDP)AFoundationForSuccess目标展开流程成功的基石GDPensuresaccountabilityforselecting,prioritizing,aligning,measuring,andmonitoringbreakthroughinitiativesthatmakesignificantchangesin“HowWeDoWork”torealizeexceptionalresults.12TheX-Matrix…•isatooltomanagethegoalcascadingprocessviadocumentationandvisualmanagement•showsthebridgefromstrategytoimplementationinoneplacewithcascadestodeploytotheentireorganization•revealstheneedforresources•identifieswhoisaccountableforeachinitiative•increasesalignmentoftheteamwithafocusonafewkeygoals,versusthemanyNORTHWESTSOUTHEASTGDP–TheX-MatrixX矩阵…•通过文件和可视化管理来管控级联过程目标的工具•将一个地方的战略实施应用到整个组织的纽带•暴露对资源的需求•识别谁是发起人•提高团队对关键目标的关注，而不是关注多个目标13XPrimaryOSecondaryExampleProcess流程实例14GDPMATRIXTRACKERACTIONPLANActionPlanTitle&DateOwnerLeanSixSigmamynameTask,MilestoneorCountermeasureTaskownerDatedueGraywhenplanned;'X'whencomplete;RedifoverdueImpactWhatWhoWhenNDJFMAMJJASOND$$$HireMBBMJO15-Jan-2007XAllCandidatesidentifiedforfirsthalfMJO31-Jan-2007SectorprojecttrackingmechanismMJO22-Feb-2007OveralltrainingplanMJO1-Nov-2006XTrainingsessonscompletedNG16-Apr-2007TrainingsessonscompletedDB15-Feb-2007TrainingsessonscompletedRY16-Feb-2007JohnSmithytd+/-actualplanactualytd+/-planactualactualytd+/-planactualLevel0SDPlanningTracker2011DriverTargetsorLimitsAndonJanFebFinancialTargetsorLimitsAndonJanFebMarAprMayJunJulAugSepOctNovSepOctNovDecDecplanplanMarAprMayJunJulAugactualytd+/-planactualactualplanactualytd+/-actualplanytd+/-StrategyDeploymentTrackerFor:MM/DD/YYYYDate:InitiativesyouaresupportingorleadingaretransferredtoaTrackerand/ortoanActionPlanTrackingProgress–TrackerandActionPlans跟踪进展—追溯系统和行动方案15OperationExcellenceinDiverseEnvironments营运卓越在于多元的环境PresidentBusinessLeadersOperationLeadersOtherfunctions…TopLeadershipCommitmentSellTheConceptRemoveExcusesUseCoachesWho“L