领导力讲义

CREATIVELEADERSHIP创新领导力PRESENTER主讲人Professor:J.N.Matteis朱利斯.尼克.马特斯(MaLiKe马力克)Time:July11WHATISLEADERSHIP?什么是领导力NARROWVIEW狭义观点APOSITIONOFPOWERANDAUTHORITY(President,GM,CEO)处于权利和权威的地位（总裁，通用电器公司，首席执行官）THEACTIONSOFAPERSONINCHARGEOFACOMPANY公司负责人采取的一系列行动BROADERVIEW广义观点LEADERSHIPISAPROCESSOFINFLUENCINGOTHERSTOREACHORGANIZATIONALGOALS领导力是影响他人达到组织目标的过程GETTINGRESULTSTHROUGHPEOPLE通过人来达到结果POSITIVEINFLUENCE积极的影响ANINVITATIONTOGREATNESS走向伟大AROLEWEALLCANPLAY我们都可以当领导FUNDAMENTALSOFLEADERSHIP领导力的本质1.POWER权利2.UNDERSTANDINGPEOPLE了解他人3.INSPIRINGFOLLOWERS鼓舞追随者4.ADOPTINGAFLEXIBLESTYLE采取灵活的风格EFFECTIVELEADERSHIP1有效领导1DEVELOPINGYOURSELF开发自己BECOMEMORESENSITIVE更加敏锐BECOMEMORECREATIVE更加有创造力REDUCETIMEWASTERSTHROUGHDELEGATION通过委托减少时间浪费DEVELOPORGANIZATIONALSKILLS开发组织技巧DEVELOPEFFECTIVECOMMUNICATIONSKILLS开发有效沟通技巧LEARNMORE,READMORE,LISTENMORE学更多，读更多，听更多EFFECTIVELEADERSHIP1有效领导1DEVELOPINGYOURSUBORDINATES开发你的下属ATWORK工作中THROUGHCOURSES,WORKSHOPS通过课程、研讨会ATHOME在家里ELEMENTSOFLEADERSHIP领导元素1.TAKINGCHARGE担负责任2.STRATEGICVISIONING战略远见3.COMMUNICATIONANDTEAMWORK沟通和团队协作4.WORKINGWITHINTEGRITY诚信工作TOLEADISTOSERVE领导就是服务LEADERSHIPDEVELOPMENT领导力的开发READBUSINESSBOOKS(GI=GO)阅读商业书籍LISTENANDOBSERVE倾听和观察KEEPAJOURNALTOREFLECTONYOUREXPERIENCES反思你的经历，用日记记录下来STUDY(ALONE,WORKSHOPS,COURSES)学习（单独，讲习班，培训班）GETHELPFROMAMENTOR(BECOMEONE)从恩师处得到帮助(成为一员)HELPFROMACOACH(BecomeOne)从教练处得到帮助(成为一员)GETFEEDBACK获得反馈DELEGATEROUTINETASKS委托日常任务PRACTICEDIFFERENTSTYLES练习不同风格TAKEONMORECHALLENGINGTASKS(ApprenticeshipModel)承担更多有挑战性的任务（学徒模型）BUTIAMDON’TWANTTOLEADMYCOMPANY但是我不想领导公司ILIKEMYCURRENTJOB!我喜欢现在的工作YOUDON’TNEEDATITLETOBEALEADER(M.Sanborn)作为领导你不需要头衔（M.桑柏恩）•THEUNTITLEDLEADERS无名领袖•LEADERSHIPWITHASMALL领导一个小“我•CLERKS,ACCOUNTANTS,MANAGERS,SALESPEOPLE,ASSISTANTS,ETC.文员、会计、经理、营销员、助理等•SMALLTHINGSWECANDOTOPOSITIVELY可以积极地做小事情•ANYONE,ANYWHERE,EVERYDAY,CANMAKE任何人、任何地点、每一天、可以做事LEADERSHIPFOREVERYONE(PeterJ.Dean)做每个人的领导（彼得j.院长）Manyorganizationalstructuresarelean.许多组织结构是有偏向的。Businessesneedself-directed,responsibleworkerswhoarewillingtotakecharge,expressinsights,comeupwithcreativeideas,sharepositiveintentions…企业需要自我导向，有责任的工人，他们愿意负责，表达见解，产生有创意的想法，分享积极意向…Anyonecanbeaninfluencer,arolemodel,amentorregardlessoftitleorposition.不论头衔或位置，任何人都可以成为有影响力的人，一个好榜样，一个导师Everyinteractionwithothersisanopportunity与他人的每一次互动都是一个机会EVERYDAYLEADERS领导人的每一天Peoplewhoshowresponsibilityintheirsphereofinfluence人们在其势力范围表现他的责任Peoplewhobelievethateveryonehasremarkablepotentialthatshouldbetappe每个人都有巨大的潜力可以挖掘Peoplewhoseizetheopportunityineveryinteractiontolead,guide,support…领导、指引、支持人们在每一次互动中抓住机遇Peoplewhocareenough给人足够的关怀GOODTOGREAT《从优秀到卓越》(JIMCOLLINS)（吉姆·柯林斯）LEVEL5LEADER(Humility+Will)第5级领导（谦逊+意志）LEVEL4-EFFECTIVELEADER第4级–有效领导LEVEL3–COMPETENTMANAGER第3级–胜任的经理LEVEL2–CONTRIBUTINGTEAMMEMBER第2级–有贡献的团队成员LEVEL1–HIGHLYCAPABLEINDIVIDUAL第1级–很有能力的个人WHATMANAGERSDO经理人做什么COMMUNICATE沟通PUTOUTFIRES救火灾GETTHEJOBDONE完美地完成工作MANAGEHUMANRESOURCES力资源管理MANAGETHEDETAILS管理细则NETWORK网络DIRECT,CONTROL,LEAD,COACH指导，控制，领导，教练WHATLEADERSDO领导做什么TAKECHARGEOFTHEORGANIZATION肩负组织的责任LEADTHROUGHRELATIONSHIPS通过关系领导PAYCLOSEATTENTIONTOTHEIRPEOPLE密切关注员工MAKESTRATEGICDECISIONS做出战略决策BEHAVEETHICALLY遵守道德DEMONSTRATEDIPLOMACY/TACT展现外交/机智GET360DEGREEFEEDBACK获得360度反馈ASSUMERESPONSIBILITY获得360度反馈INFLUENCEOTHERSTOFOLLOW影响他人追随GUIDEOTHERSTOSUCCESS引导别人成功CONTRASTS对比MANAGERS经理人•FOCUSONTASKS聚焦任务•ADMINISTER管理•STABILITY稳定•RULES/CONTROL规则/控制•ASKHOW,WHEN询问如何、何时•SHORT-RANGE近程•DOTHINGSRIGHT做正确的事LEADERS领导•FOCUSONPEOPLE以人为本•DEV.AVISION发展和愿景•INNOVATE,CHANGE创新、改变•VALUES/TRUST价值/信任•ASKWHAT,WHY询问什么、为什么•LONG-RANGE远程•DORIGHTTHINGS做正确的事THEGALLUPSURVEY盖勒普调查•RESULTSOFA29YEARSURVEYOFSUCCESSFULMANAGERS•对成功经理们进行29年调查的结果•FINDINGSCONDENSEDINTO12QUESTIONS•调查结果被浓缩为12个问题•QUESTIONSAPPLYTOMANAGERS,LEADERSANDTHEIRWORKERS•针对经理人、领导人及其员工设计问题•PRAISEANDRECOGNITIONAREPOWERFULFORCES•赞美和认可是强大的力量•FINDINGSPOINTTONEEDSANDFEELINGSOFEMPLOYEES•调查结果指向员工的需要和感受WORKPLACEREVOLUTION工作场所的革命•Nolife-timeemployment没有终生就业•Endofcorporateresponsibility公司责任结束•Beginningofindividualresponsibility个人责任开始•Jobcanchange4-5times工作可以变换4-5次•Needtolearnmore,addvaluetowhatwecanbringtotheNEXTemployer需要了解更多我们可以带给未来雇主的附加值•Pressuretore-inventyourself•重新设计自己的压力•Needtotappoolofwomen•需要开发女性员工ORGANIZATIONSHAVECHANGED组织已经变化•FEWERLEVELSINORGANIZATIONS•组织中的级别少了•LESSBUREAUCRATIC•官僚作风减少•MOREDECENTRALIZED•权利更加分散•EXPECTATIONTHATALLLEVELSWILLLEADANDMANAGE•各级期望领导和管理•PERFORMANCEDATAWIDELYAVAILABLE•性能数据广泛得到利用•CUSTOMERFOCUSED•以客户为中心•TRAININGAVAILABLETOALL•对所有员工的培训NEWWORKFORCE新的劳动力•MOREINDEPENDENT更独立•MORESELF-RELIENT自我更加平和•MOREFOCUSONLIFEISSUES更专注于生活问题•MORECREATIVE更具创意•EXPECTRECOGNITION期望得到认可•EXPECTCHANGING期望改变•VERYDEMANDING企图心强SUCCESSFULCOMPANIESOFTHE21STCENTURY21世纪的成功公司•LEARNINGORGANIZATIONS学习型组织•NEWPARTNERSHIPS新的伙伴关系•SEEKSTRATEGICADVANTAGES寻求战略优势•FOREVERCHANGING永远改变•COACHINGNEWLEADERS辅导新一届领导人•SEEINGOPPORTUNITIES看到机会•FOCUSONSUSTAINABILITY注重可持续性•FOCUSONQUALITYOFLIFEISSUES注重生活质量问题LEADERSHIPCHANGES领导变革•CommandandControl…..Obsolete•命令和控制——过时•Leadershipfromonhigh…Obsolete•从上至下的领导——过时•NewLeadershipneedsnewskillsets•新的领导需要新的技能组合•Improvisation/Inspiration/Cooperation•即兴/鼓励/合作•Leadershipattrib