客户服务英文简历模板下载

[e-mail]([phone]QQ：2365213431No.67,Lane123JobRoad,District,Shanghai,200070Objective:CustomerServiceCustomerServiceRepresentativeProvidingExceptionalService...BuildingLoyalRelationships...SolvingProblems...IncreasingSales•Dynamiccustomerserviceprofessionalexperiencedinbothcall-centerandretailstoresettings.•Excelinlisteningtocustomerneeds,articulatingproductbenefitsandcreatingsolutionsthatprovidevaluetothecustomer.•Buildandmaintainenduringcustomerrelationshipstoboostsalesandgeneraterepeatbusiness.ProfessionalExperienceABCCompany,Sometown,WI(Nationalretailbrandwithafast-growingcatalogoperation)CustomerServiceRepresentative09/2011toPresent•Respondtotelephoneinquiries,providingqualityservicetocustomersandassociatesinquiringabouttheavailabilityofproductsorstatusoforders.•Listenattentivelytocallerneedstoensureapositivecustomerexperience.•Accesselectronicandpapercatalogingsystemstolookupproductinformationandavailability.•Striveforquickcomplaintresolution;commendedbysupervisorfortheabilitytoresolveproblemsonthefirstcallandavoidescalationofissues.•Excelwithinaservice-orientedcompany,demonstratingatalentforcommunicatingeffectivelywithcustomersfromdiversebackgrounds.DEFCompany,Sometown,WI(Sometown’slargestshowroomforresidentialandcommercialflooring)CustomerServiceRepresentative06/2011to09/2011•Ensuredcustomersweresatisfiedwitheverypartoftheflooringexperience,frominitialgreetingthroughordercompletion.•Memorizedthecompany’sproductofferings;contributedtoa12%salesincreaseforthequarterbycommunicatingproductbenefitsandprovidingexcellentservice.•Recommendedsolutionswithincustomerbudgetsandproactivelyfollowedupwithallleads.EducationABCCollegeSchoolSometown,WIDiploma5/2011Seminarscompleted:TheCustomerFocus|CreatingWin/WinRelationships|TheCustomerIsAlwaysRightAvailableforeveningandweekendshifts