BRITISHSTANDARDBSENISO10012:2003IncorporatingCorrigendumNo.1Measurementmanagementsystems—RequirementsformeasurementprocessesandmeasuringequipmentTheEuropeanStandardENISO10012:2003hasthestatusofaBritishStandardICS03.120.10;17.020 BSENISO10012:2003ThisBritishStandardwaspublishedundertheauthorityoftheStandardsPolicyandStrategyCommitteeon16April2003©BSI4August2003ISBN0580416542NationalforewordThisBritishStandardistheofficialEnglishlanguageversionofENISO10012:2003.ItisidenticalwithISO10012:2003.ItsupersedesBSEN30012-1:1994andBSISO10012-2:1997whicharewithdrawn.TheUKparticipationinitspreparationwasentrustedbyTechnicalCommitteeQS/1,Qualitymanagementandqualityassurance,toSubcommitteeQS/1/-/11,Measurementassurance,whichhastheresponsibilityto:Alistoforganizationsrepresentedonthissubcommitteecanbeobtainedonrequesttoitssecretary.Cross-referencesTheBritishStandardswhichimplementinternationalorEuropeanpublicationsreferredtointhisdocumentmaybefoundintheBSICatalogueunderthesectionentitled“InternationalStandardsCorrespondenceIndex”,orbyusingthe“Search”facilityoftheBSIElectronicCatalogueorofBritishStandardsOnline.Thispublicationdoesnotpurporttoincludeallthenecessaryprovisionsofacontract.Usersareresponsibleforitscorrectapplication.CompliancewithaBritishStandarddoesnotofitselfconferimmunityfromlegalobligations.—aidenquirerstounderstandthetext;—presenttotheresponsibleinternational/Europeancommitteeanyenquiriesontheinterpretation,orproposalsforchange,andkeeptheUKinterestsinformed;—monitorrelatedinternationalandEuropeandevelopmentsandpromulgatethemintheUK.SummaryofpagesThisdocumentcomprisesafrontcover,aninsidefrontcover,theENISOtitlepage,theENISOforewordpage,theISOtitlepage,pagesiitovi,pages1to19,theAnnexZApage,aninsidebackcoverandabackcover.TheBSIcopyrightdatedisplayedinthisdocumentindicateswhenthedocumentwaslastissued.AmendmentsissuedsincepublicationAmd.No.DateComments14611CorrigendumNo.14August2003ReplacingtheENISOforewordpageandincorporatingtheAnnexZApageEUROPEANSTANDARDNORMEEUROPÉENNEEUROPÄISCHENORMENISO10012April2003ICS03.120.10;17.020SupersedesEN30012-1:1993EnglishversionMeasurementmanagementsystems-Requirementsformeasurementprocessesandmeasuringequipment(ISO10012:2003)Systèmesdemanagementdelamesure-Exigencespourlesprocessusetleséquipementsdemesure(ISO10012:2003)ThisEuropeanStandardwasapprovedbyCENon25March2003.CENmembersareboundtocomplywiththeCEN/CENELECInternalRegulationswhichstipulatetheconditionsforgivingthisEuropeanStandardthestatusofanationalstandardwithoutanyalteration.Up-to-datelistsandbibliographicalreferencesconcerningsuchnationalstandardsmaybeobtainedonapplicationtotheManagementCentreortoanyCENmember.ThisEuropeanStandardexistsinthreeofficialversions(English,French,German).AversioninanyotherlanguagemadebytranslationundertheresponsibilityofaCENmemberintoitsownlanguageandnotifiedtotheManagementCentrehasthesamestatusastheofficialversions.CENmembersarethenationalstandardsbodiesofAustria,Belgium,CzechRepublic,Denmark,Finland,France,Germany,Greece,Hungary,Iceland,Ireland,Italy,Luxembourg,Malta,Netherlands,Norway,Portugal,Slovakia,Spain,Sweden,SwitzerlandandUnitedKingdom.EUROPEANCOMMITTEEFORSTANDARDIZATIONCOMITÉEUROPÉENDENORMALISATIONEUROPÄISCHESKOMITEEFÜRNORMUNGManagementCentre:ruedeStassart,36B-1050Brussels©2003CENAllrightsofexploitationinanyformandbyanymeansreservedworldwideforCENnationalMembers.Ref.No.ENISO10012:2003ECORRECTED2003-07-16ForewordThisdocument(ENISO10012:2003)hasbeenpreparedbyTechnicalCommitteeISO/TC176QualitymanagementandqualityassuranceincollaborationwithCMC.ThisEuropeanStandardshallbegiventhestatusofanationalstandard,eitherbypublicationofanidenticaltextorbyendorsement,atthelatestbyOctober2003,andconflictingnationalstandardsshallbewithdrawnatthelatestbyOctober2003.ThisdocumentsupersedesEN30012-1:1993.AccordingtotheCEN/CENELECInternalRegulations,thenationalstandardsorganizationsofthefollowingcountriesareboundtoimplementthisEuropeanStandard:Austria,Belgium,CzechRepublic,Denmark,Finland,France,Germany,Greece,Hungary,Iceland,Ireland,Italy,Luxembourg,Malta,Netherlands,Norway,Portugal,Slovakia,Spain,Sweden,SwitzerlandandtheUnitedKingdom.EndorsementnoticeThetextofISO10012:2003hasbeenapprovedbyCENasENISO10012:2003withoutanymodifications.NOTENormativereferencestoInternationalStandardsarelistedinAnnexZA(normative).ENISO10012:2003ReferencenumberISO10012:2003(E)INTERNATIONALSTANDARDISO10012Firstedition2003-04-15Measurementmanagementsystems—RequirementsformeasurementprocessesandmeasuringequipmentSystèmesdemanagementdelamesure—ExigencespourlesprocessusetleséquipementsdemesureENISO10012:2003ENISO10012:2003iiIS:21001O3002(E)I©SO—3002AllirhgtsseredevriiiContentsPageForeword............................................................................................................................................................ivIntroduction.........................................................................................................................