8thedition8theditionStevenP.RobbinsMaryCoulterStevenP.RobbinsMaryCoulteryyPowerPointPresentationbyCharlieCookPowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Copyright©2005PrenticeHall,Inc.Allrightsreserved.Allrightsreserved.••学习方式:全国招生函授学习权威双证国际互认认证项目注册高级职业经理人力资源总监营销经理财务总监酒店经理企业培训•认证项目:注册高级职业经理、人力资源总监、营销经理、财务总监、酒店经理、企业培训师、品质经理、生产经理、营销策划师、物流经理、项目经理、广告策划师等高级资格认证。•颁发双证:通用高级职业经理资格证书(全国通用钢印证书)+MBA高等教育研修结业证书(随证书附全套学籍档案与高等教育人才推荐函)(随证书附全套学籍档案与高等教育人才推荐函)•收费标准:仅收取1280元网址:•报名电话:136846098850451—88342620咨询教师:王海涛老师••地址:哈尔滨市道外区南马路120号职工大学109室美华教育。•近千本MBA职业经理教程免费下载近千本MBA职业经理教程免费下载•-----请速登陆:•近千本MBA职业经理教程免费下载•近千本MBA职业经理教程免费下载•-----请速登陆:•Explainwhystudyingmanagementhistoryisimportant.•Describesomeearlyevidencesofmanagementpractice•Describesomeearlyevidencesofmanagementpractice.•DiscusswhydivisionoflaborandtheIndustrialRevolutionareimportanttothestudyofmanagement.•Listsixmanagementapproaches.•ScientificManagement•Definescientificmanagement.•DescribetheimportantcontributionsmadebyFredrickW.TaylorandFrankandLillianGilbrethTaylorandFrankandLillianGilbreth.•Explainhowtoday’smanagersusescientificmanagement.Copyright©2005PrenticeHall,Inc.Allrightsreserved.2–2LEARNINGOUTLINE(cont’d)LEARNINGOUTLINE(contd)FollowthisLearningOutlineasyoureadandstudythischapter.oGeneralAdministrativeTheoristsoGeneralAdministrativeTheorists•Tellwhatthegeneraladministrativetheoristsbroughttothestudyofmanagement.thestudyofmanagement.•DescribehowFayolviewedthepracticeofmanagement•ExplainwhyFayoldevelopedhisprinciplesofpyypppmanagement.•DiscussFayol’s14managementprinciples.•DescribeMaxWeber’scontributiontothegeneraladministrativetheoryofmanagement,•Definethecharacteristicsofabureaucracy•Definethecharacteristicsofabureaucracy•Explainhowtoday’smanagersusegeneraladministrativetheory.Copyright©2005PrenticeHall,Inc.Allrightsreserved.2–3yLEARNINGOUTLINE(cont’d)LEARNINGOUTLINE(contd)FollowthisLearningOutlineasyoureadandstudythischapter.oQuantitativeApproachtoManagementoQuantitativeApproachtoManagement•Definethequantitativeapproachandhowitevolved.•Explainwhatthequantitativeapproachhascontributedto•Explainwhatthequantitativeapproachhascontributedtothefieldofmanagement.•Discusshowtoday’smanagersmaynotbecomfortablewiththequantitativeapproach.•TowardUnderOrganizationalBehavior•Defineorganizationalbehavior.•DescribethecontributionsoftheearlyadvocatesofOB.•DescribethedesignoftheHawthorneStudies.•ExplainthecontributionsoftheHawthorneStudiestothefieldofmanagementCopyright©2005PrenticeHall,Inc.Allrightsreserved.2–4fieldofmanagement.LEARNINGOUTLINE(cont’d)LEARNINGOUTLINE(contd)FollowthisLearningOutlineasyoureadandstudythischapter.oTowardUnderstandingOrganizationalBehavioroTowardUnderstandingOrganizationalBehavior(cont’d)•DiscussthecriticismsoftheHawthorneStudies•DiscussthecriticismsoftheHawthorneStudies.•Discusshowtoday’smanagersusethebehavioralapproach.oTheSystemsApproach•Defineasystem.y•Contrastclosedsystemsandopensystems.•Describeanorganizationusingthesystemsapproach.ggypp•Discusshowthesystemsapproachisappropriateforunderstandingmanagement.Copyright©2005PrenticeHall,Inc.Allrightsreserved.2–5LEARNINGOUTLINE(cont’d)LEARNINGOUTLINE(contd)FollowthisLearningOutlineasyoureadandstudythischapter.oTheContingencyApproachoTheContingencyApproach•Definethecontingencyapproach•Explainhowthecontingencyapproachdiffersfromthepgyppearlytheoriesofmanagement•Discussthepopularcontingencyvariables.•DiscusshowthecontingencyapproachisappropriateforstudyingmanagementoCurrentIssuesandTrendsoCurrentIssuesandTrends•Explainwhyweneedtolookatthecurrenttrendsandissuesfacingmanagers.•Defineworkforcediversity,entrepreneurship,e-business,learningorganization,knowledgemanagement,andqualitymanagementCopyright©2005PrenticeHall,Inc.Allrightsreserved.2–6qualitymanagement.HistoricalBackgroundofManagementHistoricalBackgroundofManagement•AncientManagementAncientManagementEgypt(pyramids)andChina(GreatWall)Venetians(floatingwarshipassemblylines)Venetians(floatingwarshipassemblylines)•AdamSmithPblihd“ThWlthfNti”i1776Published“TheWealthofNations”in1776Advocatedthedivisionoflabor(jobspecialization)toincreasetheproductivityofworkersincreasetheproductivityofworkers•IndustrialRevolutionSubstitutedmachinepowerforhumanlaborSubstitutedmachinepowerforhumanlaborCreatedlargeorganizationsinneedofmanagementCopyright©2005PrenticeHall,Inc.Allrightsreserved.2–7MajorApproachestoManagementMajorApproachestoManagement•ScientificManagementScientificManagement•GeneralAdministrativeTheoryQtittiMt•QuantitativeManagement•OrganizationalBehavior•SystemsApproach•ContingencyApproachContingencyApproachCopyright©2005PrenticeHall,Inc.Allrightsreserved.2–8ScientificManagementScientificManagement•FredrickWinslowTaylorFredrickWinslowTaylorThe“father”ofscientificmanagementPublishedPrinciplesofScientificManagement(1911)PublishedPrincipl