1、亚马逊客户购买多种产品发邮件确认产品订单邮件模板Dear---Thankyousomuchforyourgreatsupportonus.Wehavereceivedyourorderof把订单复制进去.Wewillworkonyourorderasap,wejustwanttoconfirmtheamountofthecompass,didyouorder10pcs?Ifnothingiswrong,wewillshipthemasap.Bestregards2、亚马逊客户因购买的商品大小不合适导致退货的邮件模板Dear---Thankyousomuchforyourgreatsupportonus.Sosorryfortheinconveniencethattheswimmingsuitdidnotfityou.Willitbepossibletogiveothersasagift?Orhowaboutwemakeyouapartialrefundasawaytomakeupforthis?Justsuggestion,ifyouinsistonreturningitback,wewillgotothefurtherstep.Waitingforyourreply.Bestregards3、亚马逊卖家发错地址邮件模板Dear---Thankyousomuchforyourgreatsupportonus.Whatabigmistakewemade!Sorry,butwillyoustillwanttheitems?Ifyes,wewillresendyouimmediately,ifnot,wewillmakeyouthefullrefund.Waitingforyourreplyandhopeyourkindunderstanding.Bestregards4、亚马逊卖家发货到达时间邮件模板Dear----Thankyousomuchforyourgreatsupportonus.Usuallyittakesabout7-12daysfortheitemtoreachyou.Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest.Bestregards5、亚马逊卖家发货发货后要求买家写反馈的邮件模板Dear----Thankyouverymuchforyourorder!Wehaveshippedthegoodsanditwillarriveatyoursidesoon.Hopeyoulikeit!Andwearelookingforwardtoyourfeedback.Haveaniceday!Bestregards6、亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Dear--Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.Wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.Wewillcontactthepostofficetofindouttheproblem.Wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillresendyouasap,ifnot,wewillmakeyoutherefund.Waitingforyourreply.Anyinconveniencehopeyourkindunderstanding.Bestregards7、亚马逊的商品被跟卖,发警告信的邮件模板。HellowWehavenoticedthatyouarenotauthorizedtosellthiscardknifeandyouhavelistedthisparticularitem(ASIN:B00GICPZT0)whichissoldexclusivelybythebrandauthorizedsellers.Pleaserefertoourattachment.Pleasesendtheconfirmationtousafteryouremovetheproductasissuedfromyourlisting.Ifyoudonotcomplywiththesedemands,wewillhavenonoticebuttoclaimwithamazon.comsellerperformancedepartment,whichwillseriouslyimpactyourAmazonsellingprivileges.Pleasehandleandreplyusassoonaspossible,otherwisewewillcomplaintsandamazon.8、客户询问货物的trackingnumber或者有没有发货,给客户的回信邮件模板DearCustomer,Thankyouforcontactingusregardingyourinquiry.Ordersareshippedwithintwodaysaftertheyareplaced.Usually,weareabletoshipordersthenextday.WeekendordersareshippedonthefollowingMonday.Pleaseallow3-9businessdaysaftershipmentfordelivery.YouwillreceiveashippingconfirmationemailfromAmazonwhentheshippinginformationhasbeenuploaded.Yourpatienceandunderstandingaregreatlyappreciated.Ifyouhaveanyotherquestionsorconcerns,feelfreetocontactus.Bestregards9、买家以不想要为由要求退货,卖家接受退款请求,给买家回信的邮件模板Dear---Thankyouforcontactingusregardingyourinquiry.Yourreturnrequesthasbeenapproved.YouwillbereceivingareturnshippinglabelandRMAinstructionsviaAmazon.Pleasebeadvisedthatthereturnshippingcostistheresponsibilityofthebuyer.Theinitialshippingcostcannotberefundedanda25%restockingfeemaybeappliedifthemerchandiseisusedordamagedvisually.Also,pleasemakesurethatthecorrectmerchandiseisbeingshippedus,卖家名.Weareasellerbythenameof卖家名onAmazonandwewillonlyacceptreturnsofourmerchandise.Ifmerchandisepurchasedfromadifferentsellerisshippedtous,wewillneedtoshipthemerchandisebacktoyouandwewillalsoaskyoufortheshippingcostincurred.Weappreciateyourcooperation.Bestregards10、买家已经下单,货已经发出去了,但在网上没有查到物流信息,买家发邮件来查询这件货的情况,回复买家的邮件模板。Dearcustomer,Sorryfordisturbingyou,wetrackedyourshipping.Theshippinginformationmaynotupdatesoprompt,couldyoupleasekeepyourpatienceandwaitforafewmoredays?Wewillkeeptrackingforyou,anynewswewillinformyouasap.Yourunderstandingwillbehighlyappreciated.Bestregards11、买家没有收到货,发邮件询问情况,回复邮件的模板:Dearcustomer,Sorryfordisturbingyou,wetrackedyourshipping.Thepackageisnowonthewaytoyourplace(itisnowreachingyourlocalpostoffice).Internationalshippinginformationmaynotupdatesoprompt,usuallyittakesaround7-15daysforshipping.Couldyoupleasekeepyourpatienceandwaitforafewmoredays?Wewillkeeptrackingforyou,anynewswewillinformyouasap.Yourunderstandingwillbehighlyappreciated.Bestregards12、产品被跟卖,发给卖家的警告信模板hellowenoticedthatyouhovelistedtheseparticularitemwithASINwhicharedifferentfromourproducts.YouareagainstAmazon'spllicysowekindlyrequestthatyoufollowourinstruction:RemoveyouoffersfromallproductpagesonAmazon.comwithin24hours,anddonotlistitemsonXXproductpagesinthefuture.Thisisthelastwarning.ifyoudontcomplywiththesedemands,we'llhavenochoicebuttofileanofficialclaimwiththeAmazon.comSellerPerformanceDepartment,whichwillseriouslimpactyouAmazonperformance.XXX13、买家下单未付款,发给买家催款邮件DearX,Weappreciatedyourpurchasefromus.However,wenoticedyouthathaven’tmadethepaymentyet.Thisisafriendlyremindertoyoutocompletethepaymenttransactionassoonaspossible.Instantpaymentsareveryimportant;theearlieryoupay,thesooneryouwillgettheitem.Ifyouhaveanyproblemsmakingthepayment,orifyoudon’twanttogothroughwiththeorder,pleaseletusknow.Wecanhelpyoutoresolvethepaymentproblemsorcanceltheorder.Thanksagain!Lookingforwardtohearingfromyousoon.BestRegards,(Yourname)14、发货后超过5天还未更新物流信息,让买家再等待Dear***,Asweallknow,it’sthebusiestpartoftheshoppingse