01精益变革概论

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天行健企业管理追求完美动力QuestForThePerfectEngine追求完美动力QuestForThePerfectEngine精益西格玛评估/实施时效为本的变革LeanSigmaAssessment/TCL3-23-2天行健企业管理天行健企业管理TXJmanagementscience天行健精益业务天行健精益业务全面精益解决方案精益生产JIT方式5S/6S管理TPM全面设备维护TQM全面质量管理现场IE改善精益流程改善BPIVSM价值流管理精益供应链管理精益组织管理精益办公精益战略TotalLeanSolutionLeanProductionJIT5S/6SSystemTotalLeanSolutionTotalQualityManagementOne-SiteIEKaizenLeanStrategicManagementLeanOfficeManagementLeanOrganizationManagementValueStreamManagementBusinessProcessImprovementLeanSupplyChainManagement3-33-3天行健企业管理天行健企业管理TXJmanagementscience重点Focus重点Focus推动企业快速改善GeneratingRapidBusinessImprovementGeneratingRapidBusinessImprovement时效为本战略Time-BasedStrategies精益西格玛价值链变革LeanSigmaValueChainTransformation改善突破法KaizenBreakthroughMethodology3-43-4天行健企业管理天行健企业管理TXJmanagementscience点点线线面面空空间间(个人)(团队)(部门)(组织)精益六西格玛推进策略精益六西格玛推进策略精益六西格玛推进策略精益六西格玛推进策略形成危机意识形成危机意识组成推进组织组成推进组织确定推进方法&全员参与确定推进方法&全员参与各部门绩效考核&变革管理各部门绩效考核&变革管理创出新的变化时间员工领域高管领域成果3-53-5天行健企业管理天行健企业管理TXJmanagementscience核心原理CorePrinciples核心原理CorePrinciples无条件满足客户的保证UnconditionalSatisfactionGuarantee客户的企业潜力ClientCompanyPotential高级管理层领导能力SeniorManagementLeadership注重行动,“只做不说”BiasforAction“JustDoIt"先创新,后投资CreativityBeforeCapital向时效为本战略转变TransformationtoTime-BasedStrategy3-63-6天行健企业管理天行健企业管理TXJmanagementscience我们的使命……OurMission…我们的使命……OurMission…我们协助全球企业….Helpingmanufacturingcompaniesworldwide...Helpingmanufacturingcompaniesworldwide...达致销售及盈利双增长AchievegrowthinsalesandearningsAchievegrowthinsalesandearnings通过以时效为本战略usingTimeusingTime--BasedStrategies.BasedStrategies.3-73-7天行健企业管理天行健企业管理TXJmanagementscience完美动力?(ThePerfectEngine?)完美动力?(ThePerfectEngine?)一个这样的企业一个这样的企业Abusinessthatis:Abusinessthatis:一个这样的企业一个这样的企业Abusinessthatis:Abusinessthatis:精益灵活、事半功倍、直面市场Lean,agile&connectedtotheactualcustomerdemand快速响应客户需求,加速新品投放市场Responsivetothecustomerneedsfornewproducts&services不断改进去增加相关利益者的价值Improvingcontinuouslytoenhanceallstakeholdervalues改变企业文化以维持改善及提升盈利Transformingculturetosustainimprovements&profitablegrowth视员工为企业唯一增值的资产Treatspeopleastheonlyappreciatingcorporateasset.3-83-8天行健企业管理天行健企业管理TXJmanagementscience我们的承诺OurCommitmentToYou我们的承诺OurCommitmentToYou努力了解贵司的独特文化和商业挑战Wetaketimetounderstandyouruniquecultureandbusinesschallenges.解决贵司的特别问题,满足客户对响应能力、产品质量及交货期的期望Werespondwithcustomizedsolutionsthatmeetyourcustomer’sexpectationsforresponsiveness,quality,anddelivery.不用投入大量资金,帮助贵司实现变革,以客户为中心,保持竞争优势Wehelptransformyourbusinessintoacustomer-centricenterprisewithsustainablecompetitiveadvantagewithoutmajorcapitalinvestments.借助这些竞争优势,带来收入增长、利润增加、市场份额扩大Wehelpyouleveragethesecompetitiveadvantagesintoincreasedrevenues,earnings,andmarketshare.3-93-9天行健企业管理天行健企业管理TXJmanagementscience4企业的挑战CorporateChallenge企业的挑战CorporateChallenge客户Customers-质量(Quality)-响应能力Responsiveness-成本优势CostAdvantage员工Employees-职业保障JobSecurity-自专SelfEsteem-认同Recognition-奖励Rewards123合作伙伴Partners-参与程度Involvement-收入增长IncomeGrowth-稳定性Stability利益相关者Shareholders-财务回报FinancialReturn-可靠性Reliability-收入增长IncomeGrowth-生存Survival3-103-10天行健企业管理天行健企业管理TXJmanagementscience缩短现有产品的运作周期ReducingLead-TimeforExistingProducts缩短现有产品的运作周期ReducingLead-TimeforExistingProducts运作周期OperationalLeadTimeOperationalLeadTime接单OrderEntry分销Dist应收帐项A/R接单OrderEntry预先计划Pre-Plan生产Manufacturing分销Distribution应收帐项AccountsReceivable时间时间TimeTime预先计划Pre-Plan生产Manufacturing3-113-11天行健企业管理天行健企业管理TXJmanagementscience缩短新产品开发运作周期ReducingLead-TimeforNewProductDevelopment缩短新产品开发运作周期ReducingLead-TimeforNewProductDevelopment大量生产MassProduction客户呼声VOC产品设计ProductDesign流程设计ProcessDesign时间时间TimeTime运作周期OperationalLeadTimeOperationalLeadTime概念设计产品设计流程ConceptProduct开发DesignDesignProcessDevelopment精益生产LeanProduction客户呼声VOC3-123-12天行健企业管理天行健企业管理TXJmanagementscience西格玛改善项目的各个阶段SigmaKaizenProjectPhases西格玛改善项目的各个阶段SigmaKaizenProjectPhases定义定义//测量测量Define/MeasureDefine/Measure•客户是谁,其优先次序如何,怎样与我们的战略相联系?Whoarethecustomers,whataretheirprioritiesandhowisitlinkedtoourstrategy?•定义流程基准,验证数据Baselinetheprocessandverifythedata分析分析AnalyzeAnalyze找出缺陷之最重要原因Determinethemostimportantcausesofthedefects改善改善ImproveImprove实施改善,消除缺陷Implementimprovementstoeliminatethedefects控制控制ControlControl保持改善成果Sustainthegainsfromtheimprovementphase3-133-13天行健企业管理天行健企业管理TXJmanagementscience评审目的AssessmentObjectives评审目的AssessmentObjectives生产流程文件化Documenttheprocess从接单到客户收货OrderEntrytoCustomerReceive与管理团队共同绘制目前及未来状态价值链图Createacurrentstateandfuturestatevaluechainmapwiththemanagementteam制定基本业绩考核制度Establishbaselineperformancemeasures找出实施考核之组织及流程障碍Identifytheorganizationalandprocessbarrierstoimplementation协助管理团队,识别具体改善机会、初期重点改善领域Inconjunctionwithmanagement,identifyspecificopportunitiesandareasofinitialfocus流程变革强度Intensityofthetransformationprocess确定第一年专项费用Confirmtheprofessionalfeesforthefirstyear天行健企业管理评审Assessment评审Assessment3-153-15天行健企业管理天行健企业管理TXJmanagementscience评审提纲AssessmentOutlineSummary评审提纲AssessmentOutlineSummary向客户反馈(feedbacktoClient)业务总结–我们所知道的(BusinessOverview-Whatweunderstand)初步观察–巡厂(InitialObservations-Sitetour)面谈总结-长处、短处、机会、威胁(Interviewsummary-SWOT)目前状态价值流图(CurrentStateValueStreamMap)未来状态/愿景(FutureState/Vis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