绩效管理的好工具（英文PPT 40页）

EnvironmentalManagementSystemImplementationTheDraftNavyEMSImplementationGuide25July2002WorkshopPractices,Aspects,Impacts-ConceptsMissionResourceImpactResourceResourceImpactImpactActivities/OperationsPracticesAspectAspectAspect•InstallationshaveanEQAinventoryinplace:–Practices–PracticeOwnersandLocations–ComplianceInspectionandOversightEvaluationFrequenciesandResponsibilities•Needtomakecomprehensiveandadd:–Aspects–ImpactsPractices,Aspects,Impacts-InventoryPractices,Aspects,Impacts-RelationshipsInventoryRisk-BasedPrioritiesObjectivesandTargetsMonitoringandMeasurementActions,ProjectsPlanCheck•Inventoryisbasisforriskevaluationandobjectivesandtargets•InventoryisbasisforEQAInternalAssessmentPractices,Aspects,Impacts-FirstSteps•UpdateexistingEQAinventorywithaspectsandimpactsinformation•Initiallymaynotbecomprehensive•GoaltogetEMSimplementationunderway•FollowimplementationstrategyestablishedinPre-PlanningphaseRisktoMissionMissionResourceImpactResourceResourceImpactImpactActivities/OperationsPracticesAspectAspectAspectImpactsandRiskImpactsPotentialRiskstoMissionDegradenaturalareasDiminishedutilityfortrainingoperationsAdversepublicperceptionornoncompliancePotentialmissionshutdown.Noncompliance/regulatoryactionFinesMissionstoppageLoseaccesstocriticalresourcesDistractionandinefficientuseofpersonnelresourcesAdversepublicperceptionLawsuitsMissionstoppageLoseaccesstocriticaltrainingareasDistractionandinefficientuseofpersonnelresourcesHumanhealthandsafetyeffectsIncreasedsicktimePersonnelinjuryanddeathDecreasedindividualperformancePractices,Aspects,Impacts-RiskRanking•Evaluaterelativerisktomissiontoprioritizepractices/aspects•Processshouldbe:repeatable,documented,defensible,andperiodic•MayapplyqualitativeapproachinitiallyandapplyquantitativemethodlaterPollutionPreventionOpportunities•NavyinstallationshavematureP2Programsinplace•ThepracticeinventorymaysuggestP2opportunitiesnotconsideredwithinthetraditionalHW/industrialprocessfocusofP2PollutionPreventionOpportunities-FirstSteps•ReviewpracticeinventoryforP2opportunities•ApplyP2approachtoidentifyanddevelopsolutionsfor:–Industrialpracticesnotpreviouslyidentified–Non-industrialpractices–EnvironmentalaspectsObjectivesandTargets•Objectivesdefineanend-statesupportiveoftheinstallation’senvironmentalpolicygoals•Targetsaredetailedperformancestandardsthatquantifyeachobjective•Shouldbeachievableandmeasurable•PeriodicallyreviewandreviseObjectivesandTargets-TypesObjectiveTypeExamplesEmphasizingCNOandDoDmetrics40%reductioninpoundsofhazardouswastesdisposedbytheendofFY05,basedonanFY02baseline.ZerospillsofoilproducttoU.S.waters.ImprovingmanagementofenvironmentalprogramsorEMSelementsDevelopanddistributeSOPsforhighriskpracticesbyfirstquarterFY03.ReviseP2PlantoincorporatenewpracticesidentifiedduringEMSpracticeinventorydevelopmentbyMay02.Drivingimplementationofrisk-mitigationprojectsReduceVOCairreleasesinstallationwideby10%peryearthroughFY07,fromFY02baselinelevels.EliminateoildischargestoMuddyCreek.ObjectivesandTargets-RelationshipsObjectivesandTargetsRequirementsRisk-BasedPrioritiesEnvironmentalPolicyGoalsMission,LocalConditionsMediaProgramsPlanDoActions,ProjectsActionsandProjects•Actions-behavioral/administrativeinitiativesoroutsidesupportwithintheCO’smeans–RealignexistingR/R–Developandprovidetrainingorprocedures–SecureNAVFACsupport•Projects-initiativesrequiringexternalfunding,requestedandjustifiedthroughPPBS–P2investments–Studies–PlandevelopmentActionsandProjects-RelationshipsRisk-BasedPrioritiesObjectivesandTargetsMonitoringandMeasurementActionsPlanDoCheckPOMProjectsProgramsPolicyPlanningImplementationChecking/CorrectiveActionManagementReviewLegalRequirementsPractices,Aspects,ImpactsPollutionPreventionOpportunitiesObjectivesandTargetsPPBSMonitoringandMeasurementProblem/CauseIdentificationandCorrective/PreventiveActionEMSReviewStructure,Responsibilities,andProgramsTrainingEMSDocumentation,DocumentControl,&RecordsCommunicationStandardOperatingProceduresEmergencyPreparedness&ResponseManagementReviewEnvironmentalPolicyStatementCHECKINGANDCORRECTIVE/PREVENTIVEACTIONIMPLEMENTATIONPOLICYPLANNINGMANAGEMENTREVIEWStructure:TheEMSTeam•DesignatedbyInstallation/RegionalCommander•IncludesSeniorManagement(EQB)–CO/XO’sofinstallationandtenants–Department/Divisionmanagers–Environmentalofficemanager•IncludesTechnicalSupportandEMSImplementation–Mediamanagersandotherenvironmentalofficestaff–EnvironmentalPOCsEMSTeammayincludepersonnelfrom•Tenants•Production•Maintenance•ROICC•Supply•Quality•HumanResources•Environmental•SafetyandHealth•PublicAffairs•Comptroller•BOSContractorsStructure:EnvironmentalOffice•Mediaprograms–Mature–Alreadyinplace•EMSelementsinplace–P2–Legalrequirements–Emergencyresponse–PPBS–TrainingStructure:PracticeOwners•“Command,unit,orofficethatusesapracticetoaccomplishitsmission”•Authoritytoaccomplishtheirmissionusingapracticeresponsibilitytocontrolitsaspects•Accountability=Responsibilities+Authority4Accountability=Responsibilities+AuthorityEMSElementsMediaProgramsPracticesEMSTeamEnv