第一组酒店情景对话AHello,thisiswanjialihotel,isthereanythingIcanhelpyou,madam?你好,这里是万家丽国际大酒店,请问您需要什么服务BYes,I'dliketobookaroom.我需要预订一间房ASure,wehavedifferenttypeofrooms,whichwouldyouliketochoose?我们酒店有不同类型的房间,您需要哪种房间呢?BI'mnotverycertain,couldyougivemeabriefintroduction,please?我不是很确定,你能不能给我做一下简单的介绍?AOk,ourhotelprovidesstandardsingleroomanddoubleroom,accordingly,wealsohavespecialtreatmentforVIP.好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房BThankyou,Iwanttoreserveasingleroomwhichisbetterlocatedbetween4thfloorto7floor.Well,IneedthepersonnalinyourhoteltoopenthewindowandcleantheroombeforeIarrivethere.Isthatok?谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?AOk,sir,Ialreadytakensomenotesaboutyourrequirements.Nowletmechecktheroomonmycomputer.Well,onestandardsingleroomin6thfloorandthenumberis0603,needcleanandopenthewindow,anythingelse?好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?BThanks,howmuchdoesitcost?谢谢,房间费用是多少钱AThatis580RMB房费是580元BDon'tyourhotelhavediscount?你们没有折扣吗?AI'mterriblysorry,sir.Ifyouneedadiscount,youshouldbeourVIPandstayhereforatleast3days.非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天BOK,that'salright!好,那就算了AOK.It'sagreathonourforustoserveforyou好的,能为您服务是我们酒店的荣幸。BThankyouverymuch!谢谢。