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MIS题库CHAPTER11.TheemergingInternetbusinesscultureisasetofexpectationsthatweallshare.T2.ITisanabbreviationcommonlyusedtorefertoInternettechnology.F3.InformationtechnologyhasbecomethelargestcomponentofcapitalinvestmentforfirmsintheUnitedStatesandmanyindustrializedsocieties.T4.GovernmentsonalllevelsareusingInternettechnologiestodeliverinformationandservicestocitizens,employees,andbusinesseswithwhichtheywork.T5.Knowledgeisdatathathavebeenshapedintoameaningfulform.F6.Informationisthewayweanalyzeproblems.T7.Membersoftheorganizationevaluateandcorrectinputsthroughfeedback.T8.Formalcomputer-basedinformationsystemsaretypicallyunstructuredsystemsthatareeasilychanged.F9.Aninformationvaluechainisonewherenearlyallsignificantbusinessprocessesandrelationshipsaremanagedthroughdigitalmeans.F10.Dataworkersprocesspaperwork.T11.Knowledgeworkersareengineersorarchitectswhodesignproductsorservices.T12.WebpagescanbelinkedelectronicallytootherWebpages,regardlessofwheretheyarelocated,andviewedbyanytypeofcomputer.T13.TheITinfrastructureistheMISplanfortheorganization.F14.Researchhasshownthatinvestmentininformationtechnologywillguaranteeacompanyseniorreturns.F15.Allinformationsystemsarebehavioralsystems.F1.NicholasCarr,aneditoratHarvardBusinessReviewwroteanarticletitledITDoesn'tMatter,whichstirredsignificantdebateinthebusinesscommunity.WhichofthefollowingwasNOToneofCarr'sarguments?AllfirmscanuseITtoachieveastrategicedgeoveritscompetitors.2.TherearefivefactorstoconsiderwhenassessingthegrowingimpactofITinbusinessfirmsbothtodayandoverthenexttenyears.WhichoneofthefollowingisNOToneofthosefactors?Emergenceofmorepersonalappliances3.The___isbringingaboutaconvergenceoftechnologies,roilingmarkets,entireindustries,andfirmsintheprocess.Internet4.DuetonetworkingandtheInternet,relationshipswithcustomers,employees,suppliers,andlogisticpartnersarebecoming:digitalrelationships5.Asasupplier,youcannotdobusinesswithWal-Martunlessyouadopttheirwell-defined:digitaltechnologies.6.Onecharacteristicdifferencebetweenthenewmanagerandthetraditionalmanageristhenewmanager's:relianceoninformalcommitmentsandnetworkstoestablishgoals.7.Information-intenseproductsrequire:agreatdealofknowledgeandtrainingtoproduce.8.Whennearlyallcorebusinessprocessesaredigitallyenabled,thefirmismorecompetitiveandefficient.9.Datashapedintomeaningfulformarecalled:information.10.Computerliteracyfocusesprimarilyon:aknowledgeofinformationtechnology.11.Thesystemwithuniversallyacceptedstandardsforstoring,retrieving,formatting,anddisplayinginformationinanetworkingenvironmentiscalled:theWorldWideWeb.12.Thelinkageoftwoormorecomputerstogethertosharedataorresourcesiscalleda(n):network.13.Thetechnicalapproachtoinformationsystemsincludes:computerscience,managementscience,andoperationsresearch.14.Thestudyoftheuseofcomputer-basedinformationsystemsbymanagersiscalled:MIS.15.Accordingtothe_______________perspectiveoninformationsystems,theperformanceofthesystemisoptimalwhenthetechnologyandtheorganizationcreateagoodbalance.sociotechnicalCHAPTER21.Enterpriseapplicationsspantheentirefirm,integratinginformationfrommultiplefunctionsandbusinessprocessestoenhancetheperformanceoftheorganizationasawhole.T2.Theprincipalpurposeofoperational-levelsystemsistodevelopgoalsandstrategies.F3.Asalesorderentrysystemwouldbeconsideredamanagementinformationsystem.F4.Managementinformationsystemsgenerallydependonunderlyingtransactionprocessingsystemsfortheirdata.T5.Managementinformationsystemsaregenerallyflexibleandhavealotofanalyticalcapability.F6.Decision-supportsystemsexplicitlyincludeuser-friendlysoftware.T7.ESSaddressnonroutinedecisionsrequiringjudgment,evaluation,andinsightbecausethereisnoagreed-onprocedureforarrivingatasolution.T8.Manybusinessesneedsystemsthatwillintegrateinformationforthevariousorganizationallevelsandfunctions.T9.Attheoperationallevel,salesandmarketingsystemsassistinlocatingandcontactingprospectivecustomers,trackingsales,processingorders,andprovidingcustomerservicesupport.T10.Theaccountingfunctionisresponsibleformaintainingandmanagingthefirm'sfinancialrecordstoaccountfortheflowoffundsinthefirm.T11.MostenterpriseapplicationstakeadvantageofWebtechnologiesandcorporateintranets.T12.Oneadvantagetoenterprisesystemsisthattheycanhelptocreateamoreuniformorganizationinwhicheveryoneusessimilarprocessesandinformation.T13.Supplychainmanagementsystemsarenotcompatiblewithintranets,extranets,orspecialWebsoftware.F14.TheidealCRMsystemprovidescustomercarefromthereceiptoftheorderthroughproductdelivery.T15.Afirm'sknowledgeisnotdifficulttoimitateandcannotbeleveragedintolong-termstrategicbenefits.F1.EnterpriseapplicationsdoallofthefollowingEXCEPT:Treatfunctionalareasasseparateislandsofinformation.2.Thesesystemstypicallyprovideperiodicreportsratherthaninstantinformationonoperations:management-levelsystems.3.ESSsare:strategic-levelsystems.4.Ahotelreservationsystemwouldbeclassifiedasa(n):transaction-levelsystem.5.Themajorsourceofdataforothersystemsare:TPS.6.Themostadvancedgraphicssoftwareinanysystemusedbymanagementisnormallyfoundin:ES