企业信息化管理的战略框架与成熟度模型

©1994-2010ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.(2008)07-1290-07:2007210229;:2007212227Received29Oct.2007;accepted27Dec.20071:(60674080);863(2006AA04Z166,2007AA04Z150)Foundationitem:Projectsup2portedbytheNationalNaturalScienceFoundation,China(No.60674080),andtheNationalHigh2Tech.R&DProgram,China(No.2006AA04Z166,2007AA04Z150).:(1962-),,,,,,E2mail:[e-mail](,100084):,,,,:;;;;:TP319;TH166:AStrategyframeworkandmaturitymodelforenterpriseinformation2orientedmanagementFANYu2shun(DepartmentofAutomation,TsinghuaUniversity,Beijing100084,China)Abstract:Toimprovemanagementforinformationresourcesandknowledgeresourcesinenterprises,thedefinitionandconnotationsofenterpriseinformation2orientedmanagementwereputforward.Accordingtothefivefunctionsofenterprisemanagement,themajorcontentsofplanning,organization,control,command,andcoordinationforenterpriseinformation2orientedmanagementwerediscussedindetail.Thestrategycontentframeworkwaspro2posed,andthecontentsoftheframeworkwereintroducedaswell.Finally,amaturitymodelforinformation2orien2tedmanagementwasprovided,whichcouldbeusedasareferencetoevaluateinformation2orientedmanagementstandards.Keywords:informationtechnology;enterpriseinformation2orientedmanagement;resourcemanagementstrategyframework;maturitymodel01995,(20602080),,;(20802090),,;(21),,,,,,[1]©1994-2010ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.:,,,,3EEffi2cient,EffectiveEconomical,,[2],,,,,,,[3],,[4],,[5],,,,,,1[1],,,,,,,,,,,,,,,,,,,,,,,,,,:,,,,,,,,1921©1994-2010ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.:(1):(),,(2):,,(3):,(4):Web,,,,,,,,[2]:;;;(Contem2poraryIntegratedManufacturingSystem,CIMS)CIMS,213,,:(IT);();;(IT):(InformationResourcePlanning,IRP)[6];;();;2921©1994-2010ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.(1),,,,,,(2),(ChiefInformationOfficer,CIO);,,,(3),,(4),(ChiefExecutiveOfficer,CEO)-CIO;IT,;IT,(5),,,,,,3,,,1(1),,2,,,,,,IT,,,IS/ITIT,,:3921©1994-2010ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[7],,,,,CIO,,,,,,,;(2),;;;;,,,(3),/,,,,,,ITIT,,IT,ITIT(4),;;;;;IT(5),;;;,(ApplicationServiceProvider,ASP)4921©1994-2010ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.(6),,(7)(enablingtechnology),,(RadioFrequencyIDentification,RFID)(Service2OrientedArchitecture,SOA)(ModelDrivenArchitecture,MDA)(8),4,,,,,[8],,(3),,(1)1(2)2,,,,,,,,,5921©1994-2010ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.(3)3,,,,,,,IT,CIO,,,,(4)4IT,,,CIO,,,(5)5,,/,,,,IT,,,IT,CIO5,,,,,,,,,:[1]LUCASJRHC.Informationtechnologyformanagement[M].Beijing:ChinaMachinePress,1999(inChinese).[C.[M].:,1999.][2]WANGZhongtuo.Informatizationandmanagementreform[M].Dalian:DalianUniversityofTechnologyPress,2000(inChinese).[.[M].:,20001][3]HUOGuoqing.Enterprisestrategyinformationmanagement[M].Beijing:SciencePress,2001(inChinese).[.[M].:,2001.][4]CASSIDYA.Apracticalguidetoinformationsystemsstrategicplanning[M].NewYork,N.Y.,USA:St.LuciePress,1998.[5]OUYANGFeng,FUXiangling.Introductiontoenterprisein2formatizationmanagement[M].Beijing:TsinghuaUniversityPress,BeijingJiaotongUniversityPress,2006(inChinese).[,.[M].:,,2006.][6]GAOFuxian.Informationresourceplanning:fundamentalengi2neeringforinformatizationconstruction[M].Beijing:TsinghuaU2niversityPress,2002(inChinese).[.:[M].:,2002.][7]VANBONJ.ITservicemanagement:anintroductionbasedonITIL[M].ZHANGBin,transl.Beijing:TsinghuaUniver2sityPress,2006(inChinese).[JanvanBon.ITITIL[M].,.:,2006.][8]SCHMIDTJ.Enablingnext2generationenterprise[J].EAIJour2nals,2000,2(7):7428016921