常见的企业各职位英文缩写:GM(GeneralManager)总经理VP(VicePresident)副总裁FVP(FirstVicePresident)第一副总裁AVP(AssistantVicePresident)副总裁助理CEO(ChiefExecutiveOfficer)首席执行官,类似总经理、总裁,是企业的法人代表。COO(ChiefOperationsOfficer)首席运营官,类似常务总经理CFO(ChiefFinancialOfficer)首席财务官,类似财务总经理CIO(ChiefInformationOfficer)首席信息官,主管企业信息的收集和发布CTO(Chieftechnologyofficer)首席技术官类似总工程师HRD(HumanResourceDirector)人力资源总监OD(OperationsDirector)运营总监MD(MarketingDirector)市场总监OM(OperationsManager)运作经理PM(ProductionManager)生产经理(ProductManager)产品经理下面的。。。有点怪。。。但也要知道。。。CAO:Art艺术总监CBO:Business商务总监CCO:Content内容总监CDO:Development开发总监CGO:Gonverment政府关系CHO:Humanresource人事总监CJO:Jet把营运指标都加一个或多个零使公司市值像火箭般上升的人CKO:Knowledge知识总监CLO:Labour工会主席CMO:Marketing市场总监CNO:Negotiation首席谈判代表CPO:Publicrelation公关总监CQO:Qualitycontrol质控总监CRO:Research研究总监CSO:Sales销售总监CUO:User客户总监CVO:Valuation评估总监CWO:Women妇联主席CXO:什么都可以管的不管部部长CYO:Yes什么都点头的老好人。。。很有才的O。。。酒店常用英语缩写酒店专业英文及缩写酒店专业英文及缩写酒店专业英文及缩写酒店专业英文及缩写ARI:平均房价指数AverageRateIndex;CTP营业利润贡献:ContributiontoTradingProfit;GOP总经营利润:GrossOperatingProfit;RevPAR平均每间可卖房间的收入:RevenuePerAvailableRoom;RGI收入产生指数:RevenueGenerationIndex;GSTS宾客意见调查系统:GuestSatisfactionTrackingSystem;ESPS员工满意度调查:ESPS=EmployeeSatisfactionPulseSurvey;TQM全面质量管理:TQM=TotalQualityManagement;QES质量评估系统:QES=QualityEvaluationSystem;PMS酒店经营管理系统:PMS=PropertyManagementSystem;SOP(标准经营程序):SOP=StandardOperatingProcedures;KNR重要公司协议价:KNR(KeyNegotiatedRate);LNR当地公司协议价:LNR(LocalNegotiatedRate);RFP合作协议申请:RFP=RequestforProposal;FIT(散客):FIT=FullyIndependentTraveler;VIP(非常重要的人):VIP=VeryImportantPerson;IBP(综合经营计划):IBP=IntegratedBusinessPlan;VCRO预订中心的预订系统:VCRO=VirtualCentralReservationOfficeHotelVariousdepartments酒店各部门总经理办公室:GM人力资源部HR:HumanResource康乐部:ENT财务部A/CFIN.:Finance前厅部F/O:FrontOffice客房部HSKP:Housekeeping工程部ENG.:Engineering预订部RSVN:Reservaton行李部(礼宾部)Con.:Concierge销售部S&MDOS:DirectorofSales市场部DOM:DirectorofMarketing餐饮部:F&B中餐厅ChineseRestaurant保安部:SEC收货部ReceivingDepartmentFOM:FrontOfficeManager前台经理Asst.Assistant助理RM:ResidentManager驻店经理GM:GeneralManager总经理c/c:creditcard信用卡VA:VisaCard维萨卡MC:MasterCard万事达卡AE:AmericanExpress美运通卡DC:dinersClub大来卡NA:NightAudit夜审SUP。:Supervisor常用房态常用房态常用房态常用房态英语缩写英语缩写英语缩写英语缩写VD(vacantdirty)空脏房VC(vacantclean)空净房OC(occupied)在住房OR在住脏房S/O(sleepout)外宿房OOO(outoforder)维修房DND(donotdisturb)请勿打扰LSG(longstayguest)长住房MUR(makeuproom)请即打扫L/B(lightbaggage)轻便行李N/B(nobaggage)无行李E/D(expecteddeparture)预离店HA()前台锁房房型常用英语房型常用英语房型常用英语房型常用英语普通房commonroom大床房singleroom标准房standardroom豪华(商务)标准房deluxestandardroom商务套房deluxesuiteroom总统套房presidentialsuite双人房间double三人房间tripleDoublebedDouble-doublebedQueenbedSinglebed前厅常用用英语前厅常用用英语前厅常用用英语前厅常用用英语EA预抵店(expectedarrivalslist)ED预离店(expercteddeparture)VIP贵宾CIP公司客户(commerciallyimportantperson)CheckinCheckoutNoshowsExtension延期住房率Earlydepartures早退率Dueout预退率Inhouse续住房TotalroomsHouseuse饭店员工占用,而无付费的房间(自用房)