英语投诉信范文

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英语投诉信范文Directions:Youfoundsomethingwrongwiththetelephonebillyouhavereceivedfromthelocalpostoffice.Youmadeacalltoinquireaboutthis;howeverthepersonwhoansweredthecallwasveryrude.Writealetterofcomplainttothemanagerofthepostoffice,explainingthesituationandgivingyoursuggestionsforimprovement.Yourlettershouldbenolessthan100words.Youdonotneedtowritetheaddress.Don’tsignyourownnameattheendoftheletter,useDonnainstead.英文投诉信模板Dear______,①Iam______(自我介绍).②IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout.③Thereasonformydissatisfactionis______(总体介绍).④Inthefirstplace,______(抱怨的第一个方面).⑤Inaddition,______(抱怨的第二个方面).⑥Underthesecircumstances,Ifindit______(感觉)to______(抱怨的方面给你带来的后果).⑦Iappreciateitverymuchifyoucould______(提出建议和请求),preferably______(进一步的要求),andIwouldliketohavethismattersettledby______(设定解决事情最后期限).⑧ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yourssincerely,LiMing范文DearSirIamwritingtoletyouknowthedeplorableattitudeofoneofyourstaffmember.Ireceivedmytelephonebillforthepreviousmonthfromyouandthoughtthereweresomeerrorsincalculation:Ihadbeenoverchargedfortwooverseascalls.However,whenIcalledyourComplaintsDepartment,thegirlwhoansweredmyphonewasveryrude.Foronethingsheinterruptedmecontinually,foranothersheevensaidthatthefaultwasmyown.Needlesstosay,suchawayofdealingwithcustomersisunacceptable.Iwouldliketosuggestthatthegirlinquestionshouldbedisciplined,andinstructedontheproperwaytodealwithclients.AndIhopeshecanmakeformalapologytome.Anearlyresponsewillbeappreciated.Sincerelyyours,DELL译文先生:我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误,我觉得我被多收了两个国际长途费用。但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁。一方面她总是打断我的话,另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。我建议对这个女孩进行惩罚,另外告诉该如何对待客户。我希望她能向我正式道歉。请早日回复。真挚的:DELL范文之二[Directions]:Supposethatyouorderedarefrigeratorbutlaterfoundaworryingproblem.Writealetterofcomplainttodescribethematterandrequiresettlement,Donotsignyourownnameattheendofyourletter,usingLiMinginstead.DearSir,Iamhappythattherefrigeratorweorderedlastweekhasarrivedontime.Butitisagreatpitythatwefindthereissomethingwrongwiththerefrigerationfacilities.Afterweuseditforseveraldays.wefoundthatfoodstoredintherefrigeratingcompartmentturnedbadquickly.Whenwefinallydecidedtotakethetemperatureinit,weweresurprisedtofinditwasaround15℃,farfromthestandardtemperaturerangefrom0℃to9℃。Thisproblemhasaffectedournormallife.Wouldyoupleaseletmeknowwhetherornotyoucansendarepairmanassoonaspossible?Ihopethatmyproblemwillgetyourkindconsideration.Yoursfaithfully,LiMing[文章点评]这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。范文之二DearSir:WithreferencetoourorderNo.W98,the120computersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday,butweregretthat20setswerebadlydamaged.Thepackagescontainingthecomputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weunpackedthecomputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.Weshallbegladifyouwillreplaceall20setsassoonaspossible.Meanwhile,wehaveputthedamagedcomputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforcompensation.Yourssincerely,LiMing范文之三DearMr.Chang:OnSeptember10,ourorderfor280women'scottonsweaterswasdulyreceived,butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled.Wehadthecaseinvestigatedimmediately,andtheresultshowsthedamagewasduetoimproperpacking,forwhichthesuppliersaredefinitelyresponsible.Needlesstosay,wehavesufferedagreatlossfromthis,aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationatyourendandreplytous.Sincerelyyours,LiMing咨询信研究生英语范文Directions:Youaregoingtostudyataforeignuniversity.Writealetterinquiringaboutthespecificinformationasregardsaccommodation,feesandqualificationsthere.Yourlettershouldbenolessthan100words.Youdon‘tneedtowritetheaddress.Don’tsignyourownnameattheendoftheletter,useLiHuainstead.先生/女士:我是一个中国学生,我想到贵校继续深造。我打算下学期开始上课,如您能告知我一些基本的信息将感激不尽。首先,学费是多少?尽管我想自费,但如果有为国际留学生提供的奖学金我也非常感兴趣。第二,我想知道到贵校上学需要什么资格,我现在拿到了中国一所大学的硕士学位,这样可以吗?第三,至于住宿条件,如果可能我想要单人房间,但如果单人房间太贵,我也可以合住。我期待着您的回复,更希望早日成为贵校的一员。您诚挚的:DELLSirorMadam,IamaChinesestudentwhowishestopursuefurtherstudyatyouruniversity.Iplantostartmycoursenextsemester,anditwouldbehighlyappreciatedifyouwouldprovidemewithsomeessentialinformation.First,howmucharethetuitionfees?ThoughIintendtobeself-supporting,Iwouldbeinterestedtoknowifthereareanyscholarshipsavailableforinternationalstudents.Second,IwonderwhatqualificationsIneedtofollowacourseatyouruniversity,nowIhavegotamaster‘sdegreeinaChineseuniversity,isitenough?Third,asregardstoaccommodations,ifpossible,Iwouldliketohaveasingleroom,butifsingleroomsareexpensive,Iwouldbewillingtoshare.Iamlookingforwardtoyourreply,andtoattendingyouresteemedinstitution.Yourssincerely,DELL

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