Unit01Etiquette_AnOverview_社交礼仪_求职职场_实用文档

EtiquetteAruleNotarulePlan•AnOverview–EtiquetteasaRule–BusinessandEtiquette–BusinessEthicandCulture•Professional–YourProfessionalPresence–TobetheBestHunter–MakeYourAppearanceWorkforYouPlan•WearingandDining–ClothesDoMaketheMan–TableMannersMatter•Communication–MakePoliteConversation–MakeaPhoneCallProfessionally–SayitRight•NegotiationEtiquettePlan•EtiquetteinandoutofOffice–BeDiplomaticintheOffice–BeKindintheOffice•ComprehensiveConsideration–Cross-culturalConsideration(withamovie)–WorkinMNCsEvaluation•AttendanceandPerformance(40%)•FinalExam(60%)–Paperwork(30%)+Presentation(30%)–Paperwork•300-500words•Theme:narrowdown!–Presentation•3minsperperson–Place:2#103–Date:Dec.15/22/29,2015LiNaofChinaduringthegamewithDinaraSafinaofRussiaonSaturday.ThefrustratedLiNashouted“Shutup!”inEnglishatacheeringChineseaudienceduringawomen’ssinglessemifinalmatchonSaturday.TheyellcameasLilostacriticalsetpointshortlybeforelosingthematchtoRussia’sDinaraSafina6-7(3),5-7,endingChina’shopetowinasilverorgoldmedalinsinglestennisplay.“Shut-upGate”Reaction:Can’tshejustspeakChinese?Shethinksshe’ssoWesternized.Youcan’texpecteveryonetounderstandtherulesofwatchingatennisgame.WhatwecandoasChineseistocheerasmuchaswecanwheneverweseeourplayerscompeting.What’swrongwiththat?ThereisnothingwrongonLi’sparteither.It’sonlytoocommonforplayerstoletoutemotionsonatenniscourt,and“shutup”isasnormalasanyotherexpressionusedonsuchoccasions.It’sallaboutthepridewefeelaswegrowintoastrongernationandintegratewiththerestoftheworld.“Shut-upGate”shutupv.1.refusetotalkorstoptalking;fallsilent2.causetobequietornottalk“Shut-upGate”WhyBowingWentOutOfFashionInTheU.S.•Mentowomen,inferiorstosuperiors,andequalsofhighersocialranktoeachother.•Avestigeofalessdemocraticsociety.ThomasJeffersonlikedtoshakehandsinsteadofbowing.•Duringthelate19thandearly20thcenturies,bowingsignifiedmembershipinso-calledpolitesociety.•ByWorldWarII,thebowwasonitslastlegs,reservedmostlyfordebutanteballs(元媛舞会/成人礼舞会).IfyouweretheU.S.presidentwhoplanstogreetEmperorAkihito,whosefatherruledwhenJapanbombedPearlHarborin1941,wouldyoubowtohim?ObamagreetedEmperorAkihitowithasimultaneoushandshakeandnearly90-degreebow.U.S.presidentsfrombothpoliticalpartiesoftenhavebeencriticizedforattemptsatculturallysensitivegreetingstohigh-rankingforeigners.Obama’skowtowingtoSaudiArabia?Accident.•FormerPresidentGeorgeW.Bush,aRepublican,wasmockedforholdingSaudiCrownPrinceAbdullah'shand,atraditionalsignoffriendshipintheMiddleEast,astheystrolledtogetherin2005.（搜狐）希拉克北大演讲见闻：法国人绅士礼节最迷人•记者：请问希拉克本人给你的第一印象是什么？•学生：希拉克总统走上演讲台后，用法国式的绅士礼节向会场的师生行礼。法国的绅士风度太迷人了，比英国人的礼仪更显高贵文雅。不过，我觉得希拉克本人不像克林顿那样特别幽默，但是很和蔼。Hand-kissingFauxPas?Negotiation:FriendsandOpponentsMANILA,Philippines-TheUSgovernmentsaidSundayitmadeanhonestmistakewhenitdisplayedaninvertedPhilippineflag-whichwrongfullysignifiedthattheSoutheastAsiannationwasinastateofwar-inameetinghostedbyPresidentBarackObama.Philippineflag•LeeMyung-bakiswavingthenationalflagofROKupsidedown.WhichisthecorrectKorea’sNationalFlag?UAE(UnitedArabEmirates)Kuwait•Clinton's“reset”gifttoRussianForeignMinisterattheirmeetingwasmeanttounderscoretheObamaadministration'sreadinesstotopresstheresetbuttonintieswithMoscow.ButinsteadoftheRussianwordforreset(perezagruzka)itfeaturedaslightlydifferentwordmeaningoverloadorovercharged(peregruzka).SummerDavos:MeetingoftheNewChampionsWhyDalian?DalianischosenbasedonherpreferentialfacilitiesandenvironmentandthereputationasaNewChampionscityDalianChina:DaliantoHost'SummerDavos'in2009(February21,2008)—AndreSchneider,COOoftheWorldEconomicForumDalianreadyforSummerDavosDalianShangrilaHotelwillofferchamberlainservicetoVIPguests.Over1,300participantsfrom86countriesandregionswillattendthemeetingtobeheldfromSept.10to12.DalianreadyforSummerDavosPicturetakenonSeptember7,2009showsthebedroompreparedforKlausSchwab,founderandchairmanoftheWorldEconomicForum(WEF),attheShangrilaHotelinDalian.EtiquetteScience?Art?Culture?Friendship?Tactic?Superstitious?…BadMannersMatterMoreTheCaseoftheMissingGripAnadministrativeassistantextendedherhandwhenthejobapplicantenteredtheroom.Notonlydidtheapplicantfailtoextendhisownhand,buthesaid,“Idon’tshakehandswithwomen.”Whentheassistantbroughttheapplicant’sfiletoherboss,shetoldhimwhathadhappened.Thecandidatedidnotgetthejob,whichinvolvedfrequentinteractionwithpeople.Thecandidatecalledthefollowingdaytoapologizeforhisbehavior,butitwastoolate.BadMannersMatterMoreTheTerminalTypoAfemalebusinessownerreceivesnumerousresumeseachweek.Anywiththesalutation“DearSir”,orwithtypos(排印错误)endupinthetrash.BadMannersMatterMoreTheAirportSnafuAsalesrepresentativewenttopickupthedistrictmanager.Buthedidn’toffertohelpwiththeluggage,eventhoughhiscarwasparkedinaremoteparkinglot.Whentheyfinallyreachedthecar,itwasdirtyandlittered;moreoverhehadaspotonhistie.Hewasnotputonthepromotionlist.BadMannersMatterMoreTheManWhoDrankTooMuchAmanagementtraineeinanaccountingfirmwenttoacompanyoutingatacountryclubandtreateditasasocialevent.Hedranktoomuch,andbecameloudandboring.Hedidnotgetanoffertojointhefirm.BadMannersMatterMor