UnitEighteenGiftGivingandReceivingEtiquette送礼与受礼礼仪FocalPoints1.Howtogiveandreceivegiftsinbusiness2.Howtochooseappropriategiftsfordifferentoccasions3.GeneralgiftingtipsContentsLeadin1ReadingA2ReadingB3ReadingC45ExercisesTestyourcrossculturalgift-givingetiquette.Warming-upHomeNextBack1.IfinvitedtoahousefordinnerinTurkey,whichofthesewouldyoutake?A.MoneyB.PastriesC.Whiskey2.GiftsareopenedinfrontofthegiverinIndonesia.A.TrueB.False3.WhatcolorwouldyousuggestwrappingagiftinforaclientinIndia?A.GreenB.WhiteC.Black4.InBoliviawhatcolorflowerswouldmakeapoorchoiceforagift?A.WhiteB.RedC.Yellow√√√√Testyourcrossculturalgift-givingetiquette.Warming-upHomeNextBack5.WhengivingorreceivingagiftinChina,youshouldsodousing...A.BothhandsB.RighthandC.Lefthand6.InJapangiftsareconsideredbribes.A.TrueB.False7.InBelgiumwhenshouldgiftsbegiventoahost?A.AfterthemealB.BeforethemealC.Duringthemeal8.WhichofthesegiftsisthemostappropriateforaSaudibusinessassociate?A.GoldwatchB.SilverPenC.SilkTie√√√√GivingandReceivingGiftsinBusinessGivingandreceivinggiftscauseconsiderableconcerninbusiness,forobviousreasons.Giftscanbeusedappropriatelytothankclientsforbusiness,torewardsomeoneforajobwelldone,tocelebrateapromotion,ortocommemoratealong-termrelationship.Butgift-givingcanalsoveerintoundueinfluenceandbribery.Twokindsofgift-givingoccurinbusiness.Thefirstkind—betweencolleaguesand/orsupervisors—iseasiertojustifyandislessfraughtwithdangerthanthesecondkind—gift-givingbetweencompanies.ReadingAHomeNextBackGivingandReceivingGiftsinBusinessGift-givingbetweencoworkers,especiallyduringtheholidayseason,isacommonpracticeatmanycompanies.Ifyouworkforsuchacompany,you’llbeconsideredchurlishifyoudon’tparticipate.Thissituationisoneofthosecoercedactsofgenerositythatyoureallycan’tignoreorbelittle,sobitethebulletandjoinin.Giftsforcoworkersdon’thavetobelavishandoughtnottobetoopersonal.Somethingacolleaguecanuseintheoffice,suchasacoffeemugorapictureframe,isjustfine.ReadingAHomeNextBackGivingandReceivingGiftsinBusinessGroupgiftsforweddings,babies,andretirementsarethenorm.Hereagain,don’tpresumetoknowyourrecipientsowellthatyougethimsomethingpersonal.Focusontheutilitarianandthepractical,nottheexcitingorthealluring.Giftsforbossesareadifferentmatteraltogether.Thereiscauseforconcernwithgivingagifttoaboss.Youmaylooklikeyou’retryingtocurryfavorwithheror,worse,bribeher.Besides,ifyouspendtoomuch,yourboss—who,afterall,knowswhatyoumake—maydecidethatyou’reatoadyingfool.Followthesesimpleguidelines:Extravagantgift-givingisbothbadstrategyandpoortaste.Othersmaynotshareyourloveoflavishgifts,andtheymayresentyouforgoingoverboard.ReadingAHomeNextBackGivingandReceivingGiftsinBusinessSendgroupgiftsratherthanindividualgiftstobosses.Sendingacardorflowerstoyourbossifhehasbeenillorinthehospitalisallright.However,flowersaren’talwaysallowed.Checkwiththehospitalfirst.GiftsbetweencompaniesGift-givingbetweencompaniesorbetweenemployeesofdifferentcompaniesisathornyissue—sothorny,infact,thatmostorganizationshaveexplicitrulesgoverningthepractice.Thefollowingsectionsdiscusstwokindsofcorporategift-giving:giftsthatyouoryourcompanypresentstoothers,andgiftsthatyouoryourcompanyreceivesfromothers.ReadingAHomeNextBackGivingandReceivingGiftsinBusinessGivinggiftsCompaniescommonlygivegiftstoclientsandcustomersduringtheholidayseason.Solongasthegiftisn’tostentatious,thispracticedoesn’tseemtobeanattempttocurryfavor,andsolongasthegiftisreasonablywellmade,itdoesn’tseemlikeanattempttodumppromotionalitems.Becarefulwithhumorousgifts.Ifyouaren’tsurethattherecipientwillbepleasantlyamused,don’tsendit.ReceivinggiftsYoureallyhaveonlyonethingtoconsider:Knowyourcompany’spolicyaboutreceivinggifts!Somecompaniesdon’tallowemployeestoreceiveanygiftsworthmorethan,say,$25;othersrequireallgiftsworthmorethanaspecifiedamounttobedisclosedtosupervisorsorothermanagers.ReadingAHomeNextBackGivingandReceivingGiftsinBusinessProblemsarisewhenyoureceiveagiftthatviolatescompanypolicy.IfyoureceiveseasonticketsfortheGreenBayPackers,forexample,andyourcompanyforbidsacceptanceofanygiftsworthmorethan$100,you’repainfullyobligedtodeclinethegift.Ouch!Ifyou’reinthispredicament,youprobablywillhavetowritealetterdecliningthegift.Composetheletterinwhichyoudeclineagiftcarefully,focusingonyourcompany’spolicyonreceivinggifts,ratherthanonyourpersonalfeelings.Thecompany’spolicypreventsyoufromacceptingthegift,notyourowndispleasure.ReadingAHomeNextBackFindingAppropriateGiftsforEveryOccasionAfteryoufigureoutwhengivingandreceivingagiftisappropriate,youmaystillbemystifiedbytheprospectofchoosingagift.Luckily,youhaveonlyafewchoicestomake.Makethesedistinctionsbetweenpersonalandbusinessgifts:Ifyouknowaclientorcolleaguewell,socializingoutsideabusinesscontextonaregularbasis,youmaywanttogiveapersonalgiftforabirthday,promotion,orholiday.Sendordeliversuchagifttotheperson’shome.ReadingBHomeNextBackFindingAppropriateGiftsforEveryOccasionIfyouwanttogiveabusinessgift,firstfamiliarizeyourselfwithyourfirm’sgiftpolicy,ifany.Professionalgiftscanbequitevaried,fromfoodorwinetosma