1人力资源管理常用词汇MarketingandSales(市场与销售部分)Vice-PresidentofSales销售副总裁SeniorCustomerManager高级客户经理SalesManager销售经理RegionalSalesManager地区销售经理MerchandisingManager采购经理SalesAssistant销售助理WholesaleBuyer批发采购员Tele-Interviewer电话调查员RealEstateAppraiser房地产评估师MarketingConsultant市场顾问MarketingandSalesDirector市场与销售总监MarketResearchAnalyst市场调查分析员Manufacturer\'sRepresentative厂家代表DirectorofSubsidiaryRights分公司权利总监SalesRepresentative销售代表AssistantCustomerExecutive客户管理助理MarketingIntern市场实习MarketingDirector市场总监InsuranceAgent保险代理人CustomerManager客户经理Vice-PresidentofMarketing市场副总裁RegionalCustomerManager地区客户经理SalesAdministrator销售主管TelemarketingDirector电话销售总监AdvertisingManager广告经理TravelAgent旅行代办员Salesperson销售员Telemarketer电话销售员SalesExecutive销售执行者MarketingAssistant市场助理RetailBuyer零售采购员RealEstateManager房地产经理RealEstateBroker房地产经纪人PurchasingAgent采购代理ProductDeveloper产品开发MarketingManager市场经理AdvertisingCoordinator广告协调员AdvertisingAssistant广告助理AdCopywriter(DirectMail)广告文撰写人CustomerRepresentative客户代表ComputersandMathematics(计算机部分)ManagerofNetworkAdministration网络管理经理MISManager电脑部经理ProjectManager项目经理TechnicalEngineer技术工程师2DevelopmentalEngineer开发工程师SystemsProgrammer系统程序员Administrator局域网管理员OperationsAnalyst操作分析ComputerOperator电脑操作员ProductSupportManager产品支持经理ComputerOperationsSupervisor电脑操作主管DirectorofInFORMationServices信息服务主管SystemsEngineer系统工程师HardwareEngineer硬件工程师ApplicationsProgrammer应用软件程序员InFORMationAnalyst信息分析LANSystemsAnalyst系统分析Statistician统计员HumanResources(人力资源部分)DirectorofHumanResources人力资源总监AssistantPersonnelOfficer人事助理CompensationManager薪酬经理EmploymentConsultant招募顾问FacilityManager后勤经理JobPlacementOfficer人员配置专员LaborRelationsSpecialist劳动关系专员Recruiter招聘人员TrainingSpecialist培训专员Vice-PresidentofHumanResources人力资源副总裁AssistantVice-PresidentofHumanResources人力资源副总裁助理PersonnelManager职员经理BenefitsCoordinator员工福利协调员EmployerRelationsRepresentative员工关系代表PersonnelConsultant员工顾问TrainingCoordinator培训协调员ExecutiveandManagerial(管理部分)ChiefExecutiveOfficer(CEO)首席执行官DirectorofOperations运营总监Vice-President副总裁BranchManager部门经理RetailStoreManager零售店经理HMOProductManager产品经理OperationsManager操作经理AssistantVice-President副总裁助理FieldAssuranceCoordinator土地担保协调员ManagementConsultant管理顾问DistrictManager市区经理HospitalAdministrator医院管理Import/ExportManager进出口经理InsuranceClaimsController保险认领管理员ProgramManager程序管理经理InsuranceCoordinator保险协调员ProjectManager项目经理3InventoryControlManager库存管理经理RegionalManager区域经理ChiefOperationsOfficer(COO)首席运营官GeneralManager总经理ExecutiveMarketingDirector市场行政总监Controller(International)国际监管FoodServiceManager食品服务经理ProductionManager生产经理Administrator医疗保险管理PropertyManager房地产经理ClaimsExaminer主考官Controller(General)管理员ServiceManager服务经理ManufacturingManager制造业经理VendingManager售买经理TelecommunicationsManager电信业经理TransportationManager运输经理WarehouseManager仓库经理AssistantStoreManager商店经理助理Manager(Non-ProfitandCharities)非盈利性慈善机构管理人力资源管理专业英语词汇一、人力资源管理:(HumanResourceManagement,HRM)人力资源经理:(humanresourcemanager)高级管理人员:(executive)/i`gzekjutiv职业:(profession)道德标准:(ethics)操作工:(operativeemployees)专家:(specialist)人力资源认证协会:(theHumanResourceCertificationInstitute,HRCI)二、外部环境:(externalenvironment)内部环境:(internalenvironment)政策:(policy)企业文化:(corporateculture)目标:(mission)股东:(shareholders)非正式组织:(informalorganization)跨国公司:(multinationalcorporation,MNC)管理多样性:(managingdiversity)三、工作:(job)职位:(posting)工作分析:(jobanalysis)工作说明:(jobdescription)工作规范:(jobspecification)工作分析计划表:(jobanalysisschedule,JAS)职位分析问卷调查法:(ManagementPositionDescriptionQuestionnaire,MPDQ)行政秘书:(executivesecretary)4地区服务经理助理:(assistantdistrictservicemanager)四、人力资源计划:(HumanResourcePlanning,HRP)战略规划:(strategicplanning)长期趋势:(longtermtrend)要求预测:(requirementforecast)供给预测:(availabilityforecast)管理人力储备:(managementinventory)裁减:(downsizing)人力资源信息系统:(HumanResourceInformationSystem,HRIS)五、招聘:(recruitment)员工申请表:(employeerequisition)招聘方法:(recruitmentmethods)内部提升:(PromotionFromWithin,PFW)工作公告:(jobposting)广告:(advertising)职业介绍所:(employmentagency)特殊事件:(specialevents)实习:(internship)六、选择:(selection)选择率:(selectionrate)简历:(resume)标准化:(standardization)有效性:(validity)客观性:(objectivity)规范:(norm)录用分数线:(cutoffscore)准确度:(aiming)业务知识测试:(jobknowledgetests)求职面试:(employmentinterview)非结构化面试:(unstructuredinterview)结构化面试:(structuredinterview)小组面试:(groupinterview)职业兴趣测试:(vocationalinteresttests)会议型面试:(boardinterview)七、组织变化与人力资源开发人力资源开发:(HumanResourceDevelopment,HRD)培训:(training)开发:(development)定位:(orientation)训练:(coaching)辅导:(mentoring)经营管理策略:(businessgames)案例研究:(casestudy)会议方法:(conferencemethod)角色扮演:(roleplaying)工作轮换:(jobrotating)在职培训:(on-the-jobtraining,OJT)媒介:(media)八、企业文化与组织发展5企业文化:(corporateculture)组织发展:(organizationdevelopment,OD)调查反馈:(surveyfeedback)质量圈:(qualitycircles)目标管理:(managementbyobjective,MBO)全面质量管理:(TotalQualityManagement,TQM)团队建设:(teambuilding)九、职业计划与发展职业:(career)职业计划:(careerplanning)职业道路:(careerpath)职业发展:(careerdevelopment)自我评价:(self-assessment)职业动机:(careeranchors)十、绩效评价绩效评价:(PerformanceAppraisal,PA)小组评价:(groupappraisal)业绩评定表:(ratingscalesmethod)关键事件法:(criticalincidentmethod)排列法:(rankingmethod)平行比较法:(pairedcomparison)硬性分布法:(forceddistributionmethod)晕圈错误:(haloerror)宽松:(leniency)严格: