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订单评审程序PurchaseorderReviewProcedure1、目的Purpose为保证公司能满足客户的要求，并能及时合理安排生产，故对客户所下之订单进行有效评审，特制定本程序。Thisprocedureisstipulatedinordertomeetcustomers’requirements,assortproductionreasonableandtimelyandensuretoreviewcustomers’orderandrequirementseffectively.2、适用范围Scope适用于公司所有客户订单的评审。Beapplicabletoallcustomers’orderreview.3、定义Definition无No4、订单评审过程图Purchaseorderreviewflowchart输入部门：外部客户Input:Externalcustomer过程客户：外部客户Processclients:customer支持部门：工厂技术部、生产部Supportdept.:Factorytech.dept.;productiondept.使用资源Resources1、计算机网络Computer&internet2、电话Telephone3、传真机Faxmachine过程责任者：Relatedprinciple:市场部经理。其能力和资格见《岗位职务说明书》Marketmanager,Specifiedrequirementsseejobspecification过程输入：Procedureinput:1、客户订单；2、订单变更信息；3、产品库存信息；4、物料库存资料；5、生产能力；6、技术质量要求1CustomerPO;2POrevisedinformation;3Productinventoryinformation;4Rawmaterialinventoryinformation;5Productioncapacity;6TechnicalandqualityrequirementsCX10订单评审过程PurchaseOrderReviewProcedure过程输出：Procedureoutput:1、订单签定回传POconfirmation&transferback2、订单评审表POreviewsheet3、生产通知单Productionorder4、订单更改通知单RevisedPOnotification过程衡量指标：Proceduremeasurement1、订单评审时效：一个工作日内完成POreviewinatimely:Oneworkday如何做（方法／程序／技术）：How(methods/procedure/technology1、《订单评审程序》POreviewprocedure接口部门支持过程：无Support:No5、作业内容Procedure序号No.订单评审作业流程POreviewProcedure权责部门／人RelatedDept./Principal作业要求Procedure参考文件／使用表单Relateddocuments/sheet5.1市场部Marketdept.5.1市场部收到客户之订单需交市场部经理审核后复印至财务部作结存之用，原件留市场部待完成订单后连同相关资料一并交财务部。AllPurchaseorders’copyshouldbesubmittedtofinancialdepartmentforsettlementandarchivingaftercheckbymarketmanager.Theoriginalpurchaseorder(PO)willpresenttofinancialdept.alsowhenorderscompleted.5.2NGOKNGOK市场部／技术部／生产部Marketdept./Technologydept./Productiondept.5.2.1市场部收到客户订单时应审查产品名称、图号、数量、交货期、交货地点及其他各项要求。Marketdept.salesmanshouldcheckproductsname,drawno.,quantity,deliverdate,destinationandotherrequirements.5.2.2对于新产品订单由市场部填写《订单评审表》连同图纸，交技术部进行技术能力评审。ForPOofnewproducts,thesalesmanshouldfillin“orderreviewsheet”andpresenttotechnologydept.withdrawings.5.2.3对于未报价产品依《报价管理程序》进行报价及签定相关协议。Forproductsnotquoted,salesmanshouldofferthepriceaccording“quotationmanagementprocedure”andsignrelevantagreementswithcustomers.5.2.4对于客户紧急订单或交期少于生产周期时，市场部应填写《订单评审表》交工厂生产部评审是否有能力按期完成。ForurgentPOorshortdeliverdate《订单评审表》POreviewsheet《报价管理程序》Quotationmanagementprocedure订单接收ReceiptofPO订单评审POreview订单协调Dicuss订单取消Cancelpo取消CancellPO订单调整Adjustment调整PO,marketdept.salesmanshouldfillin“POreviewsheet”andpresenttoproductiondept.reviewingofcapabilityofontimecompleteoffullorder.5.2.5常规订单市场部应先查是否有库存产品，若有则减除库存量。Forregularpurchasedorder,marketdept.salesmanshouldcheckwarehousereservationfirst,iftherearestoredproductsandhavetodecreasethequantityofproductionorder.5.3市场部MarketDept.5.3若不能满足订单的要求由市场部以电话或书面及时与客户联络协调，若可以满足或协调后的调整可以满足，由营销人员签回或以协调结果签回客户订单。Salesmanshouldcontactwithcustomersbyphonecallorwrittenmaterialontimelyifwecannotmeetpurchaseorderrequirements.AndsalesmanshouldsignPOandpresentitbacktocustomerofdiscussedPOwhichisrevisedrequirementsforcustomerapproval.5.4市场部／技术部／生产部Marketdept./Technologydept./Productiondept.5.4.1营销人员将确定的客户订单输入电脑，并开出《生产任务通知单》连同图纸技术资料一并交给技术部，同时将《生产任务通知单》的电子档发给技术部和生产计划员。SalesmaninputscustomerPOinformationtocomputerandissue“productionorder”,thenpresentproductionorderwithrelevantdrawingsandtechnicalrequirements’documentstotechnologydept.Atthesametime,thesalesmanshouldemailelectronicfileof“productionorder”totechnologydept.andproductionscheduler.5.4.2技术部完成图纸审查转换，技《生产任务通知单》Productionorder订单回签SignPO&emailback生产通知ProductionOrder术经理在《生产任务通知单》上签名确认后交生产经理确认交期并签名。经签核完整的《生产任务通知单》原件交回市场部，技术部保存复印件。Technologydept.inchargeofconvertdrawings.Manageroftechnologydept.shouldsignnameonproductionorderforconfirmationandthenpresentittoproductionmanager.Theproductionmanagershouldconfirmdeliverdate,signnameforconfirmationandpresentoriginalsignedproductionorderbacktomarketdept.,technologydept.onlyreservescopy.5.5市场部MarketDept.5.5.1对已确认的订单，当客户提出减少或取消订单时，市场部应先了解该订单的生产情况，若已投入生产，要评估造成的损失，并向客户协商处理。Ifthecustomeraskstodecreaseorcancelalreadyconfirmedorder,thenmarketdept.shouldlearnordermanufacturestatusfirst,ifwehavestartedmanufacturing,weshallevaluateourlossandnegotiatewithcustomerofsettlement.5.5.2当确认变更时，向生产、技术、采购部等发出《订单更改通知单》。Theprincipleshouldissue“orderrevisionnotification”totechnology,productionandpurchasedepartmentsifthecustomerconfirmtochangereviewedorder.5.5.3如总经理／市场部经理查核产品库存量及参考客户订单资料决定作为库存产品时，则不需发出《订单更改通知单》Ifgeneralmangerormarketmanagerdecidedtomanufacturetheorderaswarehouseproductsaftercheckinventory,the“orderrevisionnotification”couldnotbeen《订单更改通知单》POrevisionnotification订单变更RevisePOdispatched.5.5.4客户要求调整交期时，市场部应先和生产协调，了解实际生产情况及其他客户订单交期，在可能情况下尽量满足客户要求；若可行应及时回复客户和通知生产工厂；若不可行，应向客户说明原由。Ifthecustomerrequireschangingdeliverdate,theprincipleshouldnegotiatewithproductiondept.,learnstatusofcurrentproductionanddeliverdateofothercustomerorders.Theprincipleshouldanswercustomerandnotifyfactorytimelyifwecanmeet,orgivecustomerreasonsifnot.5.5.5如因本公司机器、人员或其他客观因素造成无法完成订单时，由市场部以书面或电话方式联络客户，生产部调整生产排程表。Theprincipleofmarketdept.shouldinformcustomerbyphonecallorwrittenmessagetocustomerifwecannotfinishorderont