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空乘常用英语乘客与飞机工作人员internationalpassenger国际旅客domesticpassenger国内旅客connectingpassenger转机旅客transitpassenger过境旅客stand-by候补旅客no-show误机者unaccompaniedpassenger无人陪伴儿童handicappedpassenger残疾旅客departingpassenger出港旅客arrivingpassenger进港旅客flightcrew机组人员captain机长pilot飞行员copilot副驾驶员flightengineer飞行机械师stewardess/cabinattendant/airhostess女乘务员/空中小姐steward男乘务员purser/chiefattendant乘务长chiefpurser主任乘务长aircrew空勤人员groundcrew地勤人员groundservicestaff地面服务人员navigtor领航员MainFacilitiesintheAirport机场主要设备aerodrome/airport飞机场alternateairfield备用机场controltower管制塔台hangar机库fuelfarm油库emergencyservice急救站localizer航向信标台/定位信标weatheroffice气象站runway跑道taxiway滑行道parkingbay停车位置maintenancearea维修区terminaldeparturebuilding机场大厦/候机楼internationaldeparturebuilding国际航班出港大厦seeing-offdeck送客台domesticdeparturelobby国内线出港候机厅coffeeshop咖啡室specialwaitingroom特别休息室quarantine检疫Customs海关emigrationcontrol出境检查snackbar快餐部automaticdoor自动出入门arrivallounge到达大厅departurelounge离港大厅transitlounge过站大厅telephone/telegram/faxroom电话/电报/传真间stand-byticketcounter补票处flightinＦＯＲＭationboard航班显示板check-incounter办理登机手续柜台transfercorrespondence中转柜台carousel旋转行李传送带publicaddress广播室dispatchoffice签派室policeoffice机场公安局（警察局）bobytemperaturescanner体温检测仪medicalcentre医疗中心escalator自动扶梯elevator（升降式）电梯moving/automaticwalkway自动步道airbridge登机廊桥airportfireservice机场消防队cateringdepartment配餐供应部门duty-freeshop免税商店airtel/airporthotel机场宾馆VIProom贵宾室mainlobby主厅freightbuilding/cargocentre货运大厦/货运中心securitycentre保安中心importsshop进口商品店entrance入口passengerroute旅客通道boardinggateNo.18第18号登机桥bosrdinggatebesidesNo.16第16号以外登机桥inＦＯＲＭationcounter/office问询处lavatory卫生间internationalarrivalbuilding国际航班到达大厦taxistand出租汽车站demesticconnectioncounter国内线联运柜台exit出口hotelandlimousineservice旅馆及机场交通服务处limousinestand机场交通车站waitingroom休息室exchangeandtaxpayment兑换及付税Customspersonnel海关人员Customsinspectioncounter海关检查柜台baggageclaimarea行李认领区immigrationcontrol入境检查plantquarantine植物检疫animalquarantine动物检疫connectioncounter联运柜台arrivallobby入境旅客休息室securitycounter安检柜台securitycheckstation安全检查站Apassengerdoesn“ttaketheseatassignedhim.）S:Excuseme，sir.MayIseeyourboardingpass?P1:Accordingtomyseatnumber.IthinkmaybeIoughttobeseatedinthemiddleofthecabin.ButsinceIgotupthismorning，I“vegotaslightheadache，andmystomachfeelsalittleupset.SoIwanttotakeaseatnearthelavatory.Woulditbepossibleformetosithere?S:Iappreciateyourproblem.Butyoushouldbeseatedintheassignedseat，inordertoensureproperweightandbalancefortheaircraftwhenittakesoff.Wouldyoupleasegobacktoyourassignedseatforthetimebeing?Afterittakesoff，youmayreturntothisseat.p1:OK，Isee....p2:Excuseme，Miss.DoyoumindifIaskyouaquestion?S:Goahead.P2:Themanoverthereisafriendofmine.IwonderifIcouldsitnexttohim.S:Well.Letmetrytotalkwiththegirlbesidehimtochangetheseatwithyou.Followme，please.MayItroubleyou，Miss?Themanovertherewouleliketosittogetherwiththepassengerhere.Wouldyoubekindenoughtochengetoanotherseat?P3:OK，noproblem.S:Thankyou，Miss.p2:Thanksalot.S:You“re**.1、Wouldyouliketoreadthesenewspapersormagazines?您想看这些报纸或杂志吗?2、Wouldyoulikeanythingtodrinkfirst?您想先喝点什么?3、Hereistoday““smenu．whatwouldyouliketohave?这是今天的菜单，你想吃些什么?4、Thankyouforwaitingsir．Hereyouare．Anythingmore?谢谢，让您久等了。这是您的饭和咖啡，还要点什么?5、Howaboutthesweet?甜食要不要?6、MayIclearupyourtablenow?现在可以收拾您的桌子吗?7、Areyougoingtostudythereorjustforsightseeing?你是去学习还是只去旅游?8、Theflighthasbeendelayedbecauseofbadweather．由于天气恶劣，航班已经延误。9、Wecan““ttakeoffbecausetheairportisclosedduetopoorvisibility.由于低能见度，机场关闭，我们不能起飞。10、Ourplaneisbumpinghard．pleasekeepyourseatbeltfastened。我们的飞机颠簸得厉害，请系好安全带。BeforeTake-Off起飞前1.Morning，madam（Sir）.**board!早上好，女士（先生）。欢迎登机！2.MayIintroducemyself，I““m___，thechiefpurserofthisflight.请允许自我介绍。我叫___，本次航班的乘主任务长。3.Morning，sir.**aboard.Businessclassoreconomy?早上好，先生。欢迎登机。坐公务还是经济舱？4.Followme，please.Yourseatisinthemiddleofthecabin.请跟我来，您的座位在客舱中部。5.Anaisleseatontheleftside------Hereyouare，sir.是左边靠走廊座位------这是您的座位。6.I’mafraidyouareinthewrongseat.20Cisjusttworowsbehindontheotheraisle.恐怕您坐错位子了，20C正好在那边走廊的后二排。7.Excusemeforasecond，I’llcheck.请稍等一下，我查查看。8.Theplaneisabouttotakeoff.Pleasedon““twalkaboutinthecabin.飞机马上要起飞了，请不要在客舱内走动。9.YouknowtheweatherinHongkongisnotsogood.Ithasbeendelayed.你知道香港的天气不太好，飞机延误了。10.AirChinaFlightCA937leavesat0730inthemorning.中国国际航空公司CA937航班，上午7：30起飞。11.FlightNo.926，leavingTokyoat1740，fliesnonstopbacktoBeijing.CA926航班17：40离开东京直飞回北京。12.You’reflyingeconomyclass.Isthatright?您是坐经济舱，对吗？EmergencySituation紧急情况1.Fastenyourseatbeltsimmediately.Theplanewillmakeanemergencylandingbecauseofthesuddenbreakdownofanengine.（本人希望这句话永远不要从CC口里说出来）马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。2.Don““tpanic!不要惊慌。3.Ourcaptainhasconfidencetolandsafely.Allthecrewmembersofthisflightarewelltrainedforthiskindofsituation.Sopleaseobeyinstructionsfromus.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。4.Takeoutthelifevestunderyourseatandputiton!从座椅下拿出救生衣，穿上它！5.Don““tinflatethelifevestinthecabinandassoonasyouleavetheaircraft，inflateitbypullingdowntheredtab.请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。6.Putthemaskoveryourface!戴上氧气面罩！7.Bendyourheadbetweenyourknees!把你的头弯下来放在两膝之间！8.Benddownandgrabyourankles.弯下身来，抓住脚踝。9.Gettheextinguisher.拿灭火器来！10.Openseatbelts.Leaveeverythingbe