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Unit4flightattendants乘务员flightnumber航班号boardingtime登记时间departuretime起飞时间over-headcompartment头顶上方的行李架cabin客舱airbridge廊桥bassinet婴儿床windowseat靠窗的座位middleseat中间的座位aisleseat靠过道的座位navigationsystem导航系统electronicdevices电子设备traytable小桌板Welcomeaboard。欢迎登记。MayIseeyourboardingpasses？我能看一下您的登机牌吗?Theseatnumberindicatedontheedgeofeachoverheadcompartment。座位号码写在每个头顶行李舱的边部。Letmeshowyoutoyourseats。我领您去你们的座位。MayIhelpwithyourbags？您需要我帮助您拿行李吗？OK。Thisway，please。好的，这边请。Sorrytokeepyouwaiting。抱歉让您久等了。Letmehelpyouputthebagsintotheoverheadcompartment。让我帮您把行李放到头顶上方的行李舱里吧。Youcanputyoursmallbagundertheseatinfrontofyou。你可以把你的包放到你前面座椅的下面。Ifyouneedanyhelp，pleasepressthisbutton，thenwe’llcomeoververysoon。如果您需要任何帮助，请按这个按钮，我们会马上过来。Ifyoufeelcold，youcanadjusttheairflowbyturningthisknobtotherightoryoucanaskforblankets。如果您感觉冷，您可以向右调节这个旋钮，也可以向我们要毛毯。Afterbeingseated，pleasefastenyourseatbelts，especiallyduringtaxiing，take-offandlanding。坐下后，请扣好安全带，特别是在飞机滑行、起飞和降落的时候。Youjustinsertthetipintothemainbuckle，andthenpullthestraptightaroundyourwaist。只需要把小的一头插入扣头，然后围着腰腹部位拉紧安全带。Thisisano-smokingflight。这是无烟飞机。Toavoidinterferencewiththenavigationsystem，pleaseswitchoffallelectronicdevicesbeforetheplanetakesoff，suchascellphones，computers，electronicgames。为避免干扰航行系统，请在飞机起飞前关闭所有的电子设备，比如手机，电脑，电玩等。Pleaseputyourtraytableandseatbackintheuprightpositionduringtaxiing，landingandwhentheairplanegoesintosometurbulence。在飞机滑行、起飞、降落或遇到气流颠簸时，请收起小桌板，调直坐椅靠背。Haveagoodtrip。旅途愉快。Unit5delayedflights航班延误cabin客舱reassures安慰、使某人放心purser乘务长callbutton呼唤令rolls小圆面包safetyreason安全问题theaviationregulations民航规定located找到off-loaded卸下Dearpassengers，yourattention，please。Iamthepurserofthisflight。各位乘客请注意，我是本次航班的乘务长。Iamthirstyandhungry。我又渴又饿。I’msorryforthedelay。我很抱歉航班误点。Theflightisdelayedbecauseofasafetyreason。本次航班延误是因为安全问题。Thispassengercheckedhisbagbuthasn’tshownup。这位乘客托运了行李但是人没有出现在航班上。Theirbagsmustbelocatedandoff-loadedasaprecautionbeforetake-off。在航班起飞前我们得找到并卸下他的托运行李。AnythingelseIcandoforyou?您还需要其他帮助吗？Iunderstandyourfrustration。我理解您的心情。Butaccordingtoregulations，wehaveto···但是按照规定，我们得···Airlinesareprohibitedfromkeepingpassengersonagroundedplaneformorethanthreehours。当飞机在地面时，乘客在客舱内的滞留时间不得超过3小时。Iwillbringthemtoyouforyourchoice。我会拿来能让您选择。sitwithyourseatbeltfastened。做好并系好安全带。switchoffallyourelectronicdevices。关闭所有的电子设备。putyourtraytableandseatbackinanuprightposition。收起小桌板，调直坐椅靠背。Thankyouforyourcooperationandunderstanding。对于航班的延误，我们向您致歉，感谢您的理解于合作。