DearSirorMadam,I’mLiHua,acustomerwhoboughtthreebooksintheoriginalEnglishamonthagoandIhaven’treceivedmybookswhichshouldarrive15daysago.SoI’mwritingtoaskwhytheyhaven’tarrivedyetandIhopeyoucansolvethisproblemsoon.ThedeliverynumberofmybooksisHU186GB0092andthedestinationisGuangdong,China.IjustinquiretheshipmenthistoryfromtheInternetwhichshowsthatthebookshadbeensentoutfromTrakpakCenterat12:00onJune13th,2016anditreachedtheinternationalairportat11:52thenextday.Thehistoryalsoshowsthatmybookshadbeenroutedtofinaldestinationat21:22onJune18th,2016butnowit’sJuly3rd,2016andIreceivednothinguntilnow.IwonderifthedelivererhadsentthebookstothewrongplaceandIhopeyoucanhelpmefindtheyandsendthembacktomeassoonaspossible.Ifthebookscan’tbefind,IhopeIcanreceiveaproperexplanationandberecompensedformylossaccordingtothemailcontract.ThankyouforreadingmyletterandIhopetoreceiveareplysoon.Sincerelyyours,LiHua