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(TheNumberOneSecret)1(TheFirstLawofConsulting)(TheSecondLawofConsulting)(TheThirdLawofConsulting)?(TheTenPercentSolutionLaw)3(TheTenPercentSolutionLaw)(Marvin’sLaws):4(TheCreditRule)ITIT5(Sherby’sLaw)6’sRutabageRule(TheHardLaw)12(TheHarderLaw)13(TheHardestLaw)14.docC:\WINDOWS\Desktop\C:\WINDOWS\ApplicationData\Microsoft\Templates\Normal.dot1xiaoyuan2004-3-2616:531192004-4-2713:36xyy4722004-4-2713:37141,6729,532(NewYork:DorsetHousePublishing,1985),p.11.(TheLawofStrawberryJam)(TheLawofGrapeJelly)(TheLumpLaw)PeterBlockPaulaJacobsGeraldM.Weinberg,AnIntroductiontoGeneralSystemsThinking:SilverAnniversaryEdition(NewYork:DorsetHousePublishing,2001),p.105.(Oct.27,2000).(NorthAttleboro,Mass.:DouglasCharlesPress,1992).:\WINDOWS\ApplicationData\Microsoft\Templates\Normal.dot1yzx2004-3-2615:5242004-4-2713:34xyy522004-4-2713:3567304,165

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