工厂咨询调研模板

工厂调查问卷FactorySurveyQuestionnaireI.基本信息GENERALINFORMATION公司名称CompanyName日期Date地址Address联系人Contact电话Phone传真Fax总经理GM顾问/Consultant1.客户类型CustomerType加工Processing组装Assembling消费品Consumable化工Mechanical电子Electronics汽车零部件AutoParts医药Medical其他Others2.产品Product_____________________雇员人数NumberofEmployees_____________________3.制造类型ManufacturingType离散型Discrete重复型Repetitive4.销售额SalesRevenue______________________II.技术信息BasicInformation1.是否有局域网？DotheyhaveaLAN?是Yes否No2.是哪种类型的局域网？WhatisthetypeofLAN?(列类型供选择)___________________3.是否有数据库，是哪种类型？Whatdatabasedotheyuseifany?(列类型供选择)___________4.是否有电脑，数量多少？HowmanyPCsaretheyusingnowifany?________________________________5.是怎样的平台？Whatkindsofplatform?(列类型供选择)___________________________6.是否正在使用管理信息系统,使用情况如何?AretheyusingaMISnow?Howaboutit?__________________7.是否有财务系统，是什么系统？Whatfinancialsystemaretheyusingnowifany?______________________8.有多少工作地点？Howmanyphysicalsitesdotheyhave?______________________________________9.是否通过ISO9000认证？HavetheypassedthecertificationofISO9000?是Yes否No10.工厂生产中存在着怎样的困难？Whatissuesinyourfactoryharrassyoumost?(过于开放)__________计划Plan1.您的部门中使用电脑吗？如果是的话，有多少台电脑，什么型号的?Doyouusecomputersinyourdepartment?Ifso,howmanyandwhatkind?__________________________________________________________________________________________2.您的工厂中发放正式的生产工作单吗？您是如何操作的？Doyoureleaseformalproductionworkorderstothefactory?Howdoyoudothat?__________________________________________________________________________________________3.您是否考虑过库存情况？Haveyoueverconsidertheinventory?是Yes否No4.组装的提前期是如何决定的？What’stheleadtimeforassembly?__________________________________________________________________________________________5.你计划制定周期为多久Howlongisyourplanninghorizon?季度Quarterly每月Monthly每周Weekly每天Daily6.你凭什么制定计划？What’syouplanningsource?_____________________________________________7.如何决定制造/采购的时机和数量？（你怎么制定计划）Howdoyoudecidewhentomake/purchaseandhowmuch?(Howdoyoumakeplan)______________________________________________________________________________________8.是否有工厂日历？Doyouhavefactorycalendar?是Yes否No9.你所面临的最大问题是什么？你期望利用电脑改进哪些工作？What’syourbiggestproblem?Whatdoyouexpectthecomputerstoimproveyouroperation?____________________________________________________________________________________________________________________________________________________________________________采购Purchasing1.部门职员人数TotalstaffinyourDept.______采购员人数Numberofbuyer_______________采购物料数量Numberofpurchaseditems_______采购零件Purchasedparts_______________原料Rawmaterials______在购买过程中您使用电脑吗？多少台，什么型号？Doyouusecomputersinpurchasing?Howmanyandwhatkind?_________________________________________________________________________________________您的采购流程是怎样的？What’syourpurchasingprocedure?__________________________________________________________________________________________您是否正在使用采购订单进行采购？Doyouuseformalpurchaseorders?是Yes否No采购材料时间timesforpurchaseditems–最长longest___________最短Shortest___________原因Mean___________采购零件的频率Frequencyoforderingeachpart_______________________________________________您是如何知道订购的时间的？Howyouknowwhentoplaceanorder?_________________________________________________________________________________________________________________________您是如何知道订购的数量的？Howdoyoudecidehowmuchtoorder?_________________________________________________________________________________________________________________________您是如何判断供货商的价格是否合理的？您有没有固定的供货商？Howdoyoudecideonafairpricewithvendors?Doyouhaveapprovedvendors?__________________________________________________________________________________________您购买物料时是否会参考它们过去的价格？Doyoupurchaseitemsaccordingtothehistorypricerecords?___________________________________________________________________________________________您是否专门为每个供货商和物料订立价格乘子？Doyouhavepricematrixforeachvendoranditem?是Yes否No您是否会查看供货商以往的表现？Doyouassesshistoricalvendorperformance?是Yes否No您在采购时是否会先查询该物料的库存状况？Canyouenquirythedetailoftheitem’sinventorysituationwhenyoudopurchasing?______________________________________________________________您在采购中遇到的最大的问题是什么？Whatareyourbiggestproblemsinpurchasing？________________________________________________________________________________库存控制InventoryControl员工总数Totalstaff:_________________仓库数量及种类Numberandkindsofstockrooms__________________________________仓库是如何安排的？Howarethestockroomsorganized?________________________________您所保留的库存记录是怎样的？Whatkindofinventoryrecordsdoyoukeep?_____________________________________________________________________您是否统计实际盘存？多久统计一次？Doyoudophysicalinventory?Howoften?_____________________________________________________________________________________您是否进行循环盘点。Doyoudocyclecount?YesNo物料发放的审批步骤是怎样的？Howarematerialissuesauthorized?_____________________________________________您是否正在使用工作订单和领料单？Doyouhaveformalworkordersandpicklists?YesNo您是否有安全库存？Doyouhavesafetyinventory?YesNo您生成和使用何种库存报表？多久制作一次？Whatkindsofinventoryreportsdoyouuseandproduceforothers?Howoftenaretheyproduced?_____________________________________________________________________________________________________________________________________________是否所有的物料项目都有唯一的零件号