电力企业社会责任评价指标体系研究

代号分类号学号密级10701F22公开题（中、英文）目电力企业A社会责任评价指标体系研究作者姓名喻刚电子邮件[e-mail]摘要摘要企业履行社会责任已上升为世界一流跨国公司核心竞争力的重要组成部分，成为大型公司继质量竞争、价格竞争之后新一轮国际竞争的重要内容。在越来越多的国家、企业和公众重视“企业社会责任”和经济全球化的背景下，电力企业A开始意识到企业认真履行社会责任，必须成为公司可持续发展的一项重要管理任务。电力企业A作为具有相当代表性的企业，它的强大影响力以及不断增加的经济效益都使企业的利益相关方对其有着更高的期望。但是，受内部因素和外部环境的影响，国内很多企业在履行社会责任方面的表现仍不尽如人意，也缺乏一种量化企业履行社会责任能力的机制。电力企业A同样面临这一问题，面对快速发展的企业生长环境，结合社会责任的理论和实证研究，从企业组织绩效的角度来评价电力企业A履行社会责任的绩效显得尤为重要。本文在社会责任评价指标体系构建原则指导下，选取电力企业A作为研究对象，从股东、员工、消费者、环境、社区和其他利益相关方等方面设计了企业社会责任评价指标体系，来反映电力企业A履行社会责任所包含的主要内容，利用层次分析法计算出二级子目标和总目标层间的最终权重大小关系；最后利用模糊综合评价法计算出电力企业A履行社会责任的区间。本文旨在通过对相关数据的总结、分析与研究，设计出电力企业A社会责任的评价指标体系，以此来帮助企业评价其履行企业社会责任的情况，并寄希望能够作为企业加强社会责任绩效评估的参考。关键词：社会责任可持续发展评价指标体系AbstractAbstractCorporatesocialresponsibilityisavitalfactorofcorecompetitivenessforbeingamultinationalcompanyintheworld.Animportantinternationalsymbolofbeingabigcompanybesideofqualityandpricecompetitiveness.CompanyArealizedthatcorporatesocialresponsibilityshouldbeanimportantmanagementtaskofthesustainabledevelopmentprocessatthecircumstanceofcorporatesocialresponsibilityandeconomyattentionformoreandmorecountry,corporateandpublic.CompanyAasanrepresentativecompanyhasmoreresponsibilityexpectationstorelatedpartyforit’sstronginfluenceandincreasingeconomicefficiency.However,fortheimpactofinternalfactorandexternalenvironment,manydomesticcorporateperformsnotgoodattheaspectofsocialresponsibilitywhichislackofthesystemofquantitativecorporatesocialresponsibilityability.CompanyA’ssocialresponsibilityfulfillmentisamustfromtheviewofcorporateorganizationalperformance.CompanyAalsohastheproblemwhichisfacingtheenvironmentoffastdevelopmentandcombinationbetweensocialresponsibilitytheoryandempiricalresearch.Thearticleisundertheprincipleofsocialresponsibilityevaluationsystem.CompanyAisbeingchoseforthestudyexampletodesignsocialresponsibilityevaluationindexsystemfromshareholder,employee,consumer,environment,communityandotherinterestrelatedaspect.InordertoreflectcompanyA’smaincontentcontainedinsocialresponsibility,themethodoffurtherstageanalysiswasadoptedtocalculatethefinalweightrelationbetweensecondclasstargetandheadquartergeneralgoal.Atlast,calculatetheintervalofcompanyA’ssocialresponsibilityusingfuzzycomprehensiveevaluationmethod.ThearticleaimstodesignthecompanyA’ssocialresponsibilityevaluationindexsystemthroughtheconclusion,analysisandresearchofrelateddata.Tohelpcorporateevaluateit’ssituationofsocialresponsibilityandhopesasthereferenceofstrengthenthesocialresponsibilityawareness.Keywords:SocialresponsibilitySustainabledevelopmentEvaluationindexsystem目录目录第一章诸论...................................................................................................................11.1选题背景...............................................................................................................11.2研究目的与意义...................................................................................................11.3国内外研究现状...................................................................................................11.3.1国外研究现状...............................................................................................41.3.2国内研究现状...............................................................................................51.4研究内容及框架...................................................................................................61.4.1本文研究路线...............................................................................................61.4.2本文研究的方法...........................................................................................81.4.3本文的基本结构...........................................................................................81.4.4本文的研究框架...........................................................................................9第二章企业社会责任相关理论综述.........................................................................112.1企业社会责任的内涵.........................................................................................112.1.1企业社会责任的解释.................................................................................112.1.2企业社会责任的特点.................................................................................122.1.3企业社会责任的内容.................................................................................142.2企业社会责任的主要理论.................................................................................152.2.1利益相关方理论.........................................................................................152.2.2综合契约理论.............................................................................................162.2.3绩效评价与责任层次理论.........................................................................172.2.4专家评价法.................................................................................................172.3企业社会责任评价指标的主要理论.................................................................192.3.1企业社会责任评价指标的由来.................................................................192.3.2企业社会责任评价指标的定义.................................................................202.3.3企业社会