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BEC中级口试全真试题PartⅡ1.Whatisimportantwhenplanningapresentation?FindingoutabouttheaudienceResearchingthetopic2.Whatisimportantwhenaimingtoimprovecustomerservice?StaffTrainingCustomerSatisfactionSurveys3.Whatisimportantwhenmanagingaproject?EncouragingTeamworkKeepingtoschedule4.Whatisimportantwhenmotivatingstaff?FinancialbenefitsCareerdevelopmentOpportunities5.Whatisimportantwhendealingwithcompetition?PricingpoliciesAdvertisingstrategies6.Whatisimportantwhenplanninghealthandsafetytraining?SelectingtopicsSelectingstafftoattend7:Whatisimportantwhenchoosingnewofficeequipment?PricesanddiscountsBrandnames8.Whatisimportantwhenentertainingforeignbusinessclients?VenueforentertainmentCulturalDifferences9.Whatisimportantwhenaimingtoreachnewmarkets?MarketresearchAdvertising10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend?ProgramContentsLengthofcourse11.Whatisimportantwhenrelocatingabusiness?LocalworkforceavailableLocationofsite12.Whatisimportantwhenadvertisinganewproduct?TargetmarketsChoiceofmedia13.Whatisimportantwhenstartinganewjob?KnowledgeofcompanyproceduresHelpfromcompanystaff14.Whatisimportantwhenselectingstaffformarketingtripsabroad?PositioninthecompanyPreviousexperienceofothercountries15.Whatisimportantwhenaimingtoreduceproductioncosts?EfficiencyofproductionlineCostofrawmaterials15.Whatisimportantwhenchoosingpeopletoworkinteams?VarietyofexperiencePersonalqualities16.Whatisimportantwhendealingwithaheavyworkload?TimemanagementSharingtasks17.Whatisimportantwhendevelopingnewproducts?MarketresearchPricing18.Whatisimportantwhenbeinginterviewedforajob?InformationaboutthecompanyPersonalappearance19.Whatisimportantwhenexhibitingatatradefair?QualityofdisplayStaffselected20.Whatisimportantwhenintroducingarewardsystemforstaff?PurposeoftherewardsystemTypesofrewardoffered21.Whatisimportantwhenentertainingclients?TypesofactivitiesCost22.Whatisimportantwhenchoosingretailpremisestorent?LocationLengthofcontract23.Whatisimportantwhendecidingonpackagingforproducts?ImageProductionprocess24.Whatisimportantwhenselectingstaffforpromotion?AttitudetoworkCurrentperformance25.Whatisimportantwhenconsideringacareerchange?FuturestudyortrainingOpportunitiesforfuturepromotion26.Whatisimportantwhenplanninganadvertisingcampaign?MarketresearchSelectingappropriatemedia27.Whatisimportantwhenchoosingtransportforabusinesstrip?ConvenienceCost-effectiveness28.Whatisimportantwhenaimingforpromotion?QualityofperformanceCompanyloyalty29.Whatisimportantwhenexportinggoodsorservicesforthefirsttime?PersonalContactsProfessionaladvice30.Whatisimportantwhendealingwithcomplaintsfromclients?OfferinganapologySuggestingasolutiontotheproblem31.Whatisimportantwhensettingpricesfornewproducts?ProductioncostsCompetitors’prices32.Whatisimportantwhenaimingtoreducestaffturnover?FinancialincentivesCareerstructure33.Whatisimportantwhenplanningthelayoutofanewstore?AttractivenessSecurityofgoods34.Whatisimportantwhenchoosinganewsalesagent?ExperienceofagentNumberofcontacts35Whatisimportantwhenmonitoringthequalityofserviceprovided?FeedbackfromcustomersCheckingsalesfigures36:Whatisimportantwhen…?selectingapplicantsforajobworkexperiencepersonalqualities37:Whatisimportantwhen…?choosinganewsupplierpriceanddiscountsreputation38:Whatisimportantwhen…?aimingtoimproveproductionqualityup-to-dateequipmentstafftraining39:whatisimportantwhen…?preparingforajobinterviewstudyingthejobadvertisementfindingoutaboutthecompany40:whatisimportantwhen…?decidingwhethertoattendaconferencevenuespeakers41:Whatisimportantwhen…?developingnewproductsmarketresearchcostsinvolvedBEC中级口试全真试题PartIII1.ProgramforNewStaffThemanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.Discussthesituationtogether,anddecide:---whatshouldbecoveredbythetrainingprogramme---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible2CompanyDressCodeYourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.Discussthesituationtogether,anddecide:---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs3StaffTrainingYourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.Discussthesituationtogether,anddecide:---whatinformationyouwillneedtoprovidefortheagency---whatkindsofquestionsyouwillneedtoasktheagency4.CompanyVideoThemanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.---Discussthesituationtogether,anddecide:---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo---whichcompanypersonnelshouldappearinthevideo5.BusinessMagazineArticleAninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkfor.Youhavebeenaskedbyyourcompanytohelpthejournal