Chapter-1---2-Hotel-Facilities

Chapter1HotelInquiries--HotelFacilities1Lead-inCurrently,withsomuchcompetitioninthelodgingindustry,hotelsareconstantlytryingtoprovidemorefacilitiesandservicestoattractguests.Themodernhotelisnolongerjustaplacetoprovideaccommodation,butrangingfrombasicnecessities,audio-visualentertainment,sportsandfitness,businessshoppingtomedicalcosmetology.Themoreknowledgehotelstaffareaboutthelocalfacilitiesandpointsofinterest,thebetterservicetheywillbeabletogivetotheguests.2HotelFacilitiesLearningObjectives：Afterstudyingthisclass,youwillbeableto:BefamiliarwithvarioushotelfacilitiesBefamiliarwithfunctionsofhotelfacilitiesbemorequalifiedinintroducingthehotelfacilities312air-conditioning,coffeemaker,fridge,officetable,hairdryer,internetconnection,telephone,TV,hotwaterkettle,wardrobe,safetybox,shower,etc.swimmingpool,themerestaurant,fitnesscenter,spatreatment,meetingroom,businesscenter,winebar,hairsalon,breakfastroom,coffeeshop,laundrycenter,sportsground,fireextinguisher,boutique,etc.RoomFacilitiesHotelFacilitiesHotelFacilitiesRoomFacilitiesair-conditioningcoffeemakerfridgeofficetablehairdryerInternetconnectiontelephoneTVhotwaterkettlewardrobesafetyboxshowerHotelFacilitiesswimmingpoolthemerestaurantfitnesscenterspatreatmentmeetingroombusinesscenterwinebarhairsalonbreakfastroomcoffeebarlaundryroomsportsgroundfireextinguisherboutiqueUsefulSentencesforIntroductionThereisafantasticThairestaurantonthirdfloor.Wehaveequippedwithtop-levelfitnesscenter.Youcanusethefridgetostoresomethingatanytime.Weprovidefreewi-fiserviceinpublicareasandourbedrooms.Thereisalaundrybaginthewardrobe.Thehotwatersupplyisroundtheclock.ConclusionTillnow,wehavelearnedandenjoyedvarioushotelfacilitiesandamenities.Ihopeafterthislecture,allofyoucanclearlyunderstandandnamethesefacilitiesfreely.Pleasepracticehowtointroducethehotelfacilitiesandamenitiesasaprofessionalfrontdeskstaff.AssignmentPracticethedialogueonPage3withyourclassmateSendyoursoundrecordingtomye-mailbox14