搜索
EmployeeRelationsandCommunicationsQuestionnaire员工关系和沟通的调查问卷Thissectionauditsprogramsthatgovernemployeetreatment,communications,supportsystemsandservicesthatencouragegreateremployeesatisfaction,motivationandproductivity.这一部分审查了员工在待遇，沟通，支持系统和服务方面指定的程序，以此来鼓励员工产生更大的满意度，激情和生产力。1.Isthereonepositionwithintheorganizationaccountableforoverseeingandcoordinatingallemployeerelationsandcommunicationsactivities?组织内部是否有人负责监督和协调所有员工关系和沟通活动？COMMUNICATIONS沟通2.Aretherepoliciesthatstatetheorganization’semployeerelationsphilosophygoverningallconditionsaffectiveemployees?是否有政策阐述了组织员工关系的理念，监控对员工所有有影响的条件？3.Dothesepoliciesstateexpectedbehaviorsofemployees?这些政策是否有阐述对员工预期的行为？4.Arethesepoliciescondensedintoanemployeehandbook?这些政策是否有浓缩到员工手册里？5.Howandtowhomistheemployeehandbookdistributed?员工手册是如何分发下去的？分发给谁呢？6.Istheemployeehandbookinformationreviewedbylegalcounseltosatisfyalllawsaffectingemployment,personnelrelations,workingconditions,employmentatwill,impliedemploymentcontractsanddisclaimerissues?员工手册里的资料是否会由法律顾问审查过，来满足所有针对雇佣，人事关系，工作环境，随意雇佣，暗示雇佣关系合同和解除诉讼问题的法律规定？7.Howfrequentlyisitupdated?多久更新一次？8.Isthereaformalorientationfornewemployees?Arefollow-upemployeeorientationsscheduled?有对新员工制订发展方向吗？9.Areemployeesgiventheopportunitytoexchangeinformationwithsuperiorsaswellasassimilateinformationbeingtransmittedfromthetopdown?员工是否有得到和高层交换信息的机会，以及把吸收的信息从上层传达下去一样？10.Arethereforumsthatallowforregularinteractionandinformationexchangesbetweenemployeesandmanagement?Ifso,brieflydescribe:是否有讨论会，允许员工和管理层之间进行常规之互动活动和信息的交换？如有，请简单描述下：11.Arethereforumsinwhichracialandethnicminorityconcernsareconveyedtomanagementwiththeintentofaffectingpositivechanges?少数民族和其他宗教徒所关心的论坛会是否有以一种积极的心态传达给管理系统？12.Doesyourorganizationengageinemployeeopinionsurveys?Ifyes,howfrequently?Doyoucommunicatesurveyresultstoemployees?Isthereademonstratedcommitmenttointroducingchangesbasedonsurveydata?你们组织是否有从事员工意见调查方面的工作？若有，多久一次？你们有将调查结果跟员工沟通进行沟通吗？EMPLOYEETREATMENT员工待遇13.Areemployeesaffordedaprocesswherebothsidesofacomplaintareheardandadecisionisrenderedfairly?是否有给员工提供一个程序，能听到双方的抱怨，以及实施一个公平的决定?14.Aredisciplinaryproceduresandrulesofconductexplainedinanemployeehandbookorotherformofnotice?(Remember,thepurposeofdisciplineistohavepeoplebehaveinanacceptableway.)在一个员工手册或其他方式的通知中是否有解释关于纪律方面的程序和规章制度？（记住：纪律的目的是让人们的举止以一种可以被接受的方式而存在）15.Areprogressiveformsofdisciplineexpresslycited?Aretheyconsistentlyapplied?是否有明确阐述纪律的进步性？是否有统一应用过？16.Arefairlycompetitiveemployeebenefitprogramsinplace?是否有现成的相当具备竞争性的员工福利计划？17.Isthereaprogramthatprovidesformanagementandemployeeparticipationinthedisciplineprocess?是否有一个计划，为管理系统和员工参与提供了有纪律的程序？18.Arethereopportunitiesforemployeeprofessionalgrowth?有为员工的职业发展提供成长的机会吗？19.Doestheorganizationdemonstrate,emphasizeandrewardleadershiptoensuresuccessandsatisfactionintheorganization?组织是否有表现，强调和奖赏领导班子，来确保组织里的成果和满意度？20.Usingaone-to-sevenscalehowdoimmediatemanagerpracticesrateintermsofdailysupervisionandmanagementofemployees?请用等级1到7来评估，即时管理是如何来评估员工日常的监督和管理工作的？21.Hastheorganizationdemonstratedreasonableemploymentsecurity?组织是否有表现出对合理雇佣的可靠性？22.Isdirectcompensation/payreasonable,equitableandcompetitive?直接补偿/薪资是否合理，公平和具有竞争性？23.Areemployeeandteamaccomplishments,specialeffortsandcontributionsrecognizedinadditiontodirectpay?员工和团队任务完成，特别的努力和贡献是否有额外支付？24.Doestheorganizationencourageteamworkandemployeeinvolvement?组织是否有鼓励团队合作和员工的参与？STATISTICS统计学25.Whatistheorganization’smonthlyabsenteerate?Doyouconsiderthishighorlow?Inwhatdepartments/areasareabsencesparticularlyhighandwhy?组织的月缺勤率是多少？你认为是高还是低？在哪个部门/领域缺勤率是特别高的，为什么？26.Whatistheannualturnoverrate(averagepositionreplacementsperyear)?Doyouconsiderthishighorlow?每年的工作更替率是多少？（每年的平均职位更换值）你认为是高是低？27.Areexitinterviewsconducted?Bywhom?Whoisgivenfeedbackfromtheexitinterviewandhowisitused?是否有执行离职面谈?由谁执行？把在离职面谈里得出的反馈信息给谁，且是如何使用的？28.Aredemographicsofturnoverdataanalyzed?Howisthisanalysisused?Whathasmanagementdoneinthepasttwoyearstoreduceturnover?是否有分析销售额数据的人口统计？是如何使用这些分析的？在过去两年里，管理体系有做过些啥来减少职位替换率？29.Hastheorganizationattemptedtoprojectfutureneedsintermsofanincreaseinworkingmothers,childcare,singleparents,elderworkers,amorediverseworkforce,etc.?组织是否有试图按未来工作妈妈的增加数目，孩子照料，单亲家庭，年老职工，更多样化的劳动力等方面来制定未来需要的计划，30.Hastheorganizationmadeplanstomeetitsfutureemployeerelationsneeds?组织是否有制定计划来满足未来员工关系的需求？31.Onascaleofonetoseven(sevenbeingthehighestandfourbeingadequate),howdoyouthinkyourHumanResourcesdepartmentwouldratetheeffectivenessoftheorganization’semployeerelationsandcommunicationsprograms?在等级一至七中（七是最高等级，四就是能胜任的级别），针对人力资源部门将评估组织员工关系和沟通计划的效率，对此你如何看待？32.Onthesameone-to-sevenscale,howdoyouthinkyourinternalclients(otherdepartmentsandemployees)wouldratetheeffectivenessoftheemployeerelationsandcommunicationsprograms?在同样的一至七等级中，对于内部客户（其他部门和员工）将评估员工关系和沟通计划的效力，你看法又如何？ExplanationofEmployeeRelationsandCommunicationsQuestionnaire员工关系和沟通之问卷调查的解释Thissectioncoversemployeesatisfaction.Thiscriticalaspectofhumanresourcesmanagementisbroadinscope,complicatedanddifficulttomeasure.Sincealmosthalfofourwakinghoursarespentatwork,aninterestingandpleasantworkenvironmentisessentialtoretainqualityemployees.这一部分是阐述员