Bodylanguagesindifferentculture:similarities&differencesvideo憨豆先生的搞笑合集•Mr.Beansaysnothingintheshow,butheexpresseshimselfbywhathedoandhisfacialexpressions.That'scalledbodylanguage.•Sowhatisbodylanguage?Whatisbodylanguage?•It’sthewayyoustandandsitandwalk.•It’syourgesturesandtheexpressiononyourfaceandinyoureyes.•It’syourwholeappearancethatcommunicatesthings.•Anexpertofbodylanguageresearchinthewesterncountries,consideredthatmorethan65percentoftheemotiveexpressionsarefinishedbypostures,gestures,facialexpressions,eyecontactandotherkindofbodylanguage.Thatmeansbodylanguageplaysanimportantroleintheinterculturalcommunication.•Therearemanybodylanguagebehaviorsthatconveythesamemeaningallovertheworld.•Suchaspeoplewillmaketheireyebrowsmovewhengreetiong,smilewhenhappyandcrywhensad,callforhelpindanger.let’sseemoreexamples.Similarities:NodtheheadYesEargraspIcan’thearyouKissIloveyouFingertipkissThat’sgreatOpenmouthRudeinmostsituationsShakehandsGreetingsorfarewells•However,thesamebodybehaviorswouldhavedifferentmeaningsinthedifferentcountriesThesamegesturesThemeaninginChineseThemeaninginwesterncounrtriesHandraisedtothroat,fingersextended,palmdownsuicideI’mveryfullMovingtheindexfingerinacircleinfrontoftheearThinkaboutThat’crazyIndexfingertouchesthetempleortheforeheadThereissomethingwrongwithhis/hermindHe/sheiscleverAspeakerandaudiencesclapatthesametimeappreciationimmodest•differentpeoplehavedifferentwaysofmakingnonverbalcommunicationtoexpressthesamemeaning.ThesamemeaningsThegesturesinChinaThegesturesinwesterncountriesIdon’tknowShakingtheheadorwavingthehandShruggingtheshouldersWelcome,congratulationApplaudingandclapinghandsApplaudingandsnappingone’sfingersPunishoneselfGivingoneselfboxesonthefaceGivingoneselfboxesontheearI’mveryfullOneorbothhandsopen,lightlypattingone’sownstomachHandraisedtothroat,fingersextended,palmdownspitWhistleyawnthethumbandforefingerformacircleMeaningcollectionsWhistleinAmericacompliment,cheeringupforothersInEuropedisapprovingorevenlaughingatsomeoneYawnsleepySpitdisgustingOK*“fine,”or“O.K.”inmostcultures,*“zero”or“worthless”insomepartsofEurope*“money”inJapan*aninsultinGreece,Brazil,Italy,Turkey,Russiaandsomeothercountries*Expressingthatthemaleisahomosexual(同性恋者)insomeMediterranean(地中海的)countriesQuestionTimeAstaffisbehindthecustomerservicecounter.Heisonthephonedealingwithadifficultinquirywhenacustomerapproachesthecounter.Hekeepstalkingonthephoneandwhenthecustomersays,“Excuseme”.Hedoesnotlookupbutholdsahandupwithonefingerextended,indicationthathe’llbeoneminute.“Ashissupervisor,ifyouagreewithhisbehavior?Why?Andifyouopposehisbehavior,whatwouldyousaytohimaboutthebodylanguageandmanaginghisresponsibilitiesforgreetingcustomers??•Hecould/shouldhavelookedup,smiledatthecustomerandatleastnoddedagreeting.•Ifhisconversationcontinuedtoolong,heshouldhavepolitelyplacedhiscalleronholdandinquiredastothecustomer’sneeds,•askedsomeoneelsetocustomeroradvisedthecustomerhowlonghewouldbe.