how-to-be-polite礼貌准则

PolitenessGuidelinesYoucanapplythefollowing(whereappropriate)tomostinteractionswithothers–friends,colleagues,family,customers,everybody!Alwaysusecommonsenseandtrytobehaveasappropriatelyaspossible,takingintoaccountanyculturaldifferences.1.Sayhellotopeople–greetpeopleappropriately,gaineyecontactandsmilenaturally,shakehandsorhugwhereappropriatebutsayhello,especiallytocolleaguesandotherpeopleyouseeeveryday.Beapproachable.Donotblankpeoplejustbecauseyou’rehavingabadday.2.Taketimetomakesomesmalltalk-perhapsmentiontheweatheroraskabouttheotherperson’sfamilyortalkaboutsomethingthatisinthenews.Makeanefforttoengageinlightconversation,showsomeinterest,butdon’toverdoit.Remainfriendlyandpositiveandpickupontheverbalandnon-verbalsignalsfromtheotherperson.3.Trytorememberthingsabouttheotherpersonandcommentappropriately–usetheirspouse’sname,theirbirthday,anysignificanteventsthathaveoccurred(orareabouttooccur)intheirlife.Alwaysbemindfulofothers’problemsanddifficultlifeevents.4.Alwaysuse‘please’and‘thankyou’.Makesureyouthankpeoplefortheirinputorcontributionandalwaysinclude‘please’whenaskingforsomething.Ifsomebodyoffersyousomethinguse'Yesplease'or'Nothankyou'.5.Praiseand/orcongratulateothersontheirachievements.Praiseneedstobeseenasgenuine–thiscanbedifficultifyoufeeljealousorangry.6.Atworkbepoliteandhelpfultoyoursubordinatesaswellasyourbosses.Respectandacknowledgethepositions,rolesanddutiesofothers.7.Useappropriatelanguage–berespectfulofgender,race,religion,politicalviewpointsandotherpotentiallycontroversialordifficultsubjects.Donotmakederogatoryorpotentiallyinflammatorycomments.8.Learntolistenattentively-payattentiontootherswhiletheyspeak–donotgetdistractedmid-conversationanddonotinterrupt.9.Respectotherpeople'stime.Trytobepreciseandto-the-pointinexplanationswithoutappearingtoberushed.10.Beassertivewhennecessarybutrespecttherightofotherstobeassertivetoo.11.Avoidgossip.Trytohavepositivethingstosayaboutotherpeople.12.Apologiseforyourmistakes.Ifyousayordosomethingthatmaybeconsideredrudeorembarrassingthenapologise,butdon’toverdoyourapologies.13.Avoidjargonandvocabularythatmaybedifficultforotherstounderstand–explaincomplexideasorinstructionscarefully.Donotappeararrogant.14.Respect,andbepreparedtolistento,theideasandopinionsofothers.Dressappropriatelyforthesituation.Avoidwearingrevealingclothinginpublicandavoidstaringatotherswhoarewearingrevealingclothing.Avoidbeingdressedtoocasuallyforthesituation.15.Usehumourcarefully.Aimnottocauseanyoffenceandknowtheboundariesofappropriatelanguagefordifferentsituations.16.Practisegoodpersonalhygiene.Washandbrushyourteethregularly,changeyourclothesandusedeodorant.Avoidstrongperfumes,after-shavesorcolognes.17.Bepunctual.Ifyouhavearrangedtomeetsomebodyatacertaintimemakesureyouareontime,orevenafewminutesearly.Ifyouaregoingtobelatelettheotherperson/peopleknowasfarinadvanceasyoucan.Donotrelyonfeebleorexaggeratedexcusestoexplainlateness.Respectotherpeople’stimeanddon’twasteit.18.Alwayspractisegoodtablemanners.Wheneatingaroundothersavoidfoodswithstrongodours,donottalkwithyourmouthfullorchewwithyourmouthopen,andeatquietly.19.Donotpickyournoseorears,chewonyourfingersorbiteyourfingernailsinpublic.Alsoavoidplayingexcessivelywithyourhair.Goodmannerscostnothingbutcanmakeabigdifferencetohowotherpeoplefeelaboutyou,ortheorganisationyouarerepresenting.Whenyou’repoliteandshowgoodmannersothersaremorelikelytobepoliteandcourteousinreturn.